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Extended Stay America - Memphis - Wolfchase Galleria

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2520 Horizon Lake Drive, Memphis, TN 38133 (Formerly Extended Stay Deluxe - Memphis - Wolfchase Galleria)
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1 room 1 adult
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Extended Stay America - Memphis - Wolfchase Galleria
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81 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Memphis - Wolfchase Galleria
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Redlands, California
1 review
1 of 5 stars Reviewed January 17, 2014

I am usually not one to complain but I consider myself a fairly clean person. I have owned my own business and had men stay out of town and never would I put someone up in a place like this. The hallway looks like a car garage, the furniture has chips out of it, lighting fixtures have no cover, my... More 

Helpful?
Thank Goya2014
Naperville, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 4, 2014

We wanted to stay at the Extended Stay America-Memphis on Poplar in a two bed, with sleeper couch non smoking room, but were told the only hotel in the Memphis area which had two double beds an a sleeper couch in the same unit was the Wolfchase Galleria. We reserved this room and registered our account on line to receive... More 

Helpful?
1 Thank Buzz60564
Fort Mitchell, Alabama
Level Contributor
63 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed December 26, 2013

Looking at the professional photos on the website, you will be deceived. Save your time, energy, money, and gas. Do not stay here. Bugs in the rooms, dog poo in the rooms, dog barking in the room next door, and transients all over the place. Calling the front desk after 9pm is hell trying to get anyone to answer. This... More 

Helpful?
Thank RedFone
Memphis, Tennessee
1 review
1 of 5 stars Reviewed October 18, 2013

Filthy is a good one word description. I think this hotel is a trash magnet for Memphis. Also we booked through Priceline and got booked at a Extended stay in Cordova. When we arrived they told us they were overbooked and we had to pack up and drive 5 miles to this dump full of Drunks and Trash of all... More 

Helpful?
Thank NotSayingHere
Brownsville, Tennessee, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 15, 2013

Filthiest Hotel that i have ever stayed at, We stayed in a Suite, the sofa was filthy, room had a bad smell Carpet in hall was filthy & had a bad smell, ants were everywhere. There was a family with small kids running down the hall screaming and making noise all times of the afternoon. We had just finished a... More 

Helpful?
1 Thank Janice R
Portageville, Missouri
1 review
1 of 5 stars Reviewed October 14, 2013

Blood in shower and in bed side table drawer. Soaked wet carpet and bed from leaking AC. No tv remote no light bulbs. Burns in bed spread. Terrible! Worst hotel ever. Move to another room just for it to smell like piss. Carpet filthy. Moldy bathtub. Downright disgusting

Helpful?
Thank Kyoung2105
Oolt
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed October 13, 2013

When I checked in, the staff was friendly enough. The room looked OK, that is until I pulled the bed spread back. There were blood stains on the sheets. I immediately went to the front desk and was given another room and was told this new room was clean. I opened the door to it and it was filthy. Completely... More 

Helpful?
Thank Dale T
SAINT LOUIS
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 7, 2013

I've stayed in a number of Extended Stay hotels traveling on business. They serve the purpose of giving me a place to stay, and allow me to save money on meals by providing a place to cook. I don't expect deluxe accommodations, but I do expect some minimum level of cleanliness, maintenance and service. I had several issues with my... More 

Helpful?
Thank kevrhon
Maple Ridge, Canada
Level Contributor
2 reviews
2 of 5 stars Reviewed September 29, 2013

I would to know why this hotel has gone downhill from the last time. I stayed here, which was in July 2013, and I was here for a month. So here is the thing, I came back here cause I had a wonderful room, friendly staff, and great service. I brught my mother here with me this time, the first... More 

Helpful?
Thank Gwenyvarca
Charleston
Level Contributor
3 reviews
1 of 5 stars Reviewed September 9, 2013

Until there is new management I wouldn't stay here. Someone got in our room and was sleeping in the bed. He stole money out my purse. Needless to say, I took everything with me after that. The hotel looks really great from the outside and lobby. The hallways are filthy! If I was an inspector I would shut it down.... More 

Helpful?
Thank Castaran B
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