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Extended Stay America - Memphis - Wolfchase Galleria

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Extended Stay America - Memphis - Wolfchase Galleria
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44 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Memphis - Wolfchase Galleria
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Showing 43: English reviews
Stuttgart, Arkansas
Reviewed September 12, 2016

The front desk was professional and courteous !!! Everyone was very nice and so helpful . The accommodation was reasonably priced and clean. Close to everything we needed !! The room was secured and we felt safe day and night .

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3Thank lulubell742016
Manager_11525, Manager at Extended Stay America - Memphis - Wolfchase Galleria, responded to this review

It is so rewarding to read that you had an excellent stay with us. Thank you for your comments. Hearing about the excellent service our front desk provided is satisfying. Also, I'm pleased at knowing you were provided with were clean and comfortable. Thank you again for your review. We look forward to seeing you in the future, should your...

Reviewed September 6, 2016 via mobile

This place has been my home away from home! Greta is the GM n she has gone out of her way to exceed any requests I have had!!! She is very professional but yet personable!! Theresa, Joseph, Nate, Alyssa, and Paul were awesome!!! It is clean, comfortable and convenient to go shopping, dining, business appointments and entertainment. Housekeeper Val has...

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4Thank PMJ0919
Manager_11525, Manager at Extended Stay America - Memphis - Wolfchase Galleria, responded to this review

Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours....

Reviewed September 6, 2016

I stayed one night over Labor Day Weekend 2016. Teresa's customer service and friendliness was outstanding and exceptional. from my pre-arrival, to check-in, during my stay and check-out all the staff was very professional and kind. I made several request for standard room items and they were supplied expeditiously. the room was clean, the water pressure was great and beds...

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3Thank frank m
Manager_11525, Manager at Extended Stay America - Memphis - Wolfchase Galleria, responded to this review

We appreciate you taking the time to write a review and for choosing to stay with us. I am more than pleased to see you were provided with excellent customer service by our staff. It is also great to read, you found your room and accommodations suitable during your stay. Once more, thank you for posting your review. We look...

Germantown, Tennessee
Reviewed July 29, 2016 via mobile

We stayed in this hotel for 3 day. Today I went to the front desk and asked this lady her name was Theresa to print my check out receipt since we were leaving this morning! She said it was against the extended stay policy to print check out papers since. We booked our room through Expedia! I told he the...

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Thank ckchouk
Alexandria, Louisiana
Reviewed July 23, 2016

First of all check-in was like checking into a 2 hour motel, ( if you can feel me). The room that I requested on my reservation, was not the room I was given. After driving 6 hours My family & I was exhausted, and all I wanted was the room I requested. The place has gone down very badly, they...

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Thank BUFFYG2311
Reviewed July 19, 2016 via mobile

First off this hotel is managed by 2 very great ladies Teresa and Greta they made my wife's and I stay absolutely great. Joseph who works front desk is a very polite considerate person. Greta went above and beyond her role as GM. Teresa is a very nice lady who putts others before her self and will make certain that...

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3Thank clayandreba
Manager_11525, Manager at Extended Stay America - Memphis - Wolfchase Galleria, responded to this review

Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours....

Milton, West Virginia
Reviewed July 19, 2016 via mobile

We stayed from April to July, the staff is great, from Mgt to Housekeeping, Joseph, Keshia Allyssa Nate Tiffany Tersea Greta Breakfast each morning, room was quiet and very clean. Kitchen in room was very convenient and helpful. Location is great to safe environment for family and so much to do. Awesome stay Thank you Greta, Troy

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3Thank tnicely
Manager_11525, Manager at Extended Stay America - Memphis - Wolfchase Galleria, responded to this review

Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours....

Gallatin, Tennessee
Reviewed July 15, 2016

I was in town for an event and was looking for a cheap hotel for 1 night. I found through a travel site the Extend Stay was $75 per night compared to everything else at $150+. So I booked it. Word to the wise...you get what you pay for. First off this hotel is tucked in the back of a...

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1Thank wesjen1
Denver, Colorado
Reviewed June 28, 2016

I am writing to express my appreciation for the quality of service offered to my family and I….. Staying at the Extended Stay America Memphis - Wolfchase Galleria was a joy, evoking memories of staying there a few years ago with my husband and kids. This time, however, it was for a family reunion! Our reservation information was a bit...

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1Thank deeallen2016
Manager_11525, Manager at Extended Stay America - Memphis - Wolfchase Galleria, responded to this review

Thank you for taking the time to post a review of our hotel. I am glad to hear that our staff was able to quickly resolve the reservation issues you experienced upon arrival. I will be sure to share your wonderful remarks with our team. Thank you for choosing Extended Stay America. We hope to have the opportunity to provide...

Chicago, Illinois
Reviewed June 20, 2016

I chose this hotel because of all the recent good reviews, I thought it had turned around but I thought wrong. This is the worst hotel experience I have ever had. All of my experiences, I've felt like home, but I couldn't wait to leave this hotel from the start. First, the price for the hotel's location and star rating...

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1Thank Olivvy86
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Extended Stay America - Memphis - Wolfchase Galleria

Address: 2520 Horizon Lake Drive, Memphis, TN 38133 (Formerly Extended Stay Deluxe - Memphis - Wolfchase Galleria)
Location: United States > Tennessee > Memphis
Price Range: $81 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Memphis - Wolfchase Galleria 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Extended Stay Deluxe Memphis-Wolfchase Galleria Hotel Memphis
Extended Stay Memphis
Extended Stay America Memphis
Memphis Extended Stay
Hotel Style:
#4 Best Value Hotel in Memphis
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Questions & Answers

Here's what travelers have asked, with answers from Extended Stay America - Memphis - Wolfchase Galleria staff and other travelers.
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Questions? Get answers from Extended Stay America - Memphis - Wolfchase Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for an interior room so that you don't hear the traffic.”
 of 5 bubbles eaglespirit901, yesterday | Read review
“Away from I-40”
 of 5 bubbles 649bretth, Dec 28, 2016 | Read review
“first floor is the best way to go, if you ask me”
  • lovely setup
  • room comforts
 of 5 bubbles harrydapoet, Oct 26, 2016 | Read review
“I was on the 3rd floor corner by the pond. I felt like I was in a tree house.”
 of 5 bubbles 785kimberleer, Sep 13, 2016 | Read review
“Rooms on the west-side are nice and quiet.”
 of 5 bubbles frankmW1821UQ, Sep 6, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question