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Extended Stay America - Memphis - Wolfchase Galleria

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Extended Stay America - Memphis - Wolfchase Galleria
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44 Reviews from our TripAdvisor Community

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Showing 43: English reviews
Start your review of Extended Stay America - Memphis - Wolfchase Galleria
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Irving, Texas
Reviewed yesterday NEW

I have been staying at the Extended Stay Wolfchase very frequently in the past 2 months.My usual experiences have been pleasant with the exception of one night. However, when I stayed on 02/10/17. I was grossly over charged. I used online reservation and was supposed to receive a discount. I was charged full price, I wasn't aware of the charges...

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Thank eaglespirit901
Reviewed 1 week ago via mobile

They were amazing help out with all locations new to the city very cozy place to stay I enjoyed myself will continue to come back as long as in in Memphis conveniently located near shopping and restaurants and the room was beautifully decorated full kitchen sofa bed in totally amazed how wonderful it was... Best employees I've ever encountered will...

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1Thank lmjflemming
Manager_11525, Manager at Extended Stay America - Memphis - Wolfchase Galleria, responded to this review

The team and I appreciate your remarks. It's great to hear that you enjoyed our convenient location and that it was beneficial during your stay. Also your comments regarding our staff are much appreciated. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Reviewed 4 weeks ago via mobile

Typically stay here for work when coming to Memphis on a regular basis. Had not been for a few weeks because staying here on a regular basis can be become a "pricey situation". However after coming back you really appreciate the wonderful and professional costumer service, they really know how to make you feel at home. The rooms are clean,...

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1Thank Vik W
Rancho Cordova, California
Reviewed 4 weeks ago

This was my first time staying at an Extended Stay and I must say it was such a pleasant surprise. The check in process was easy. I booked a Queen Deluxe Studio and it came with a 1 Queen bed, a sofa sleeper,a full kitchenette and all hardwood floors.The location is very conviently located and within walking distance to a...

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1Thank SkipToMyLiu32
Manager_11525, Manager at Extended Stay America - Memphis - Wolfchase Galleria, responded to this review

Your feedback is important. Thank you for sharing. It is great to see you were well accommodated with a seamless check in, convenience, and excellent customer service. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Gulf Shores, Alabama
Reviewed 4 weeks ago

Recently stayed at this hotel. Had a most pleasant experience, it was clean and quiet, that is always a plus. The breakfast certainly was adequate. Will visit again. I found the staff to be friendly and most accommodating.

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1Thank Shirley M
Silver Spring, Maryland
Reviewed 5 weeks ago

About my recent stay (Jan 2017) at the Extended Stay Extended Stay Memphis Wolfchase I don't often make reviews. I tried to start this so many times and so many different ways. I will just get right to it. Pro's - recently updated property, General Mgr. Greta was very nice and attentive to our needs but I only talked with...

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1Thank koppblaine
Reviewed January 20, 2017 via mobile

Great staff! Very clean and quiet. Amazing value to stay here. Breakfast was minimal but for the price, we will stay again. Can't say enough about the friendly staff. They were so helpful! Good location as well

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Thank Jennifer L
Manager_11525, Manager at Extended Stay America - Memphis - Wolfchase Galleria, responded to this review

Thank you for taking the time to share your experience. We are glad to read how well your stay went from your approval to the service our staff provided to the value you received. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

Reviewed January 13, 2017 via mobile

So this was an ok room for the price. It has been updated but the hotel itself was not very clean. The halls were littered with garbage. The room was supposed to be non-smoking but it smelled like smoke. The bed was pretty hard. The staff was nice.

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1Thank hollynapping
Middletown, New Jersey
Reviewed December 30, 2016 via mobile

Keisha......she's amazing!!! Greta is also very very nice. Newly updated, comfy bed and pillows. Nice to go breakfast and all around good place to stay for a night or a week!! Shopping and restaurants in walking distance. Easy on and easy off the parkway, total bonus.

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1Thank Yetta411
Manager_11525, Manager at Extended Stay America - Memphis - Wolfchase Galleria, responded to this review

It is so rewarding to read that you had an excellent stay with us. Thank you for your comments. Your comments on the excellent customer service our staff provided are much appreciated. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Memphis, Tennessee
Reviewed December 28, 2016

Nice big room. Clean. Everything functioned properly. Exceptional staff. Near Shopping and Restaurants. Low Crime Area. Only minutes from a large Mall, numerous restaurants, Movie Theater, etc. I would recommend this property to any business traveller. Many trucks along I-40 on south side of hotel.

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1Thank Brett H
Manager_11525, Manager at Extended Stay America - Memphis - Wolfchase Galleria, responded to this review

Your feedback is important is important. Thank you for sharing. We are glad to read you enjoyed the spaciousness of your room, the customer service provided by our staff, and our convenient location. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Extended Stay America - Memphis - Wolfchase Galleria

Address: 2520 Horizon Lake Drive, Memphis, TN 38133 (Formerly Extended Stay Deluxe - Memphis - Wolfchase Galleria)
Location: United States > Tennessee > Memphis
Price Range: $81 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Memphis - Wolfchase Galleria 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Extended Stay Deluxe Memphis-Wolfchase Galleria Hotel Memphis
Extended Stay Memphis
Extended Stay America Memphis
Memphis Extended Stay
Hotel Style:
#4 Best Value Hotel in Memphis
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Questions & Answers

Here's what travelers have asked, with answers from Extended Stay America - Memphis - Wolfchase Galleria staff and other travelers.
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Questions? Get answers from Extended Stay America - Memphis - Wolfchase Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for an interior room so that you don't hear the traffic.”
 of 5 bubbles eaglespirit901, yesterday | Read review
“Away from I-40”
 of 5 bubbles 649bretth, Dec 28, 2016 | Read review
“first floor is the best way to go, if you ask me”
  • lovely setup
  • room comforts
 of 5 bubbles harrydapoet, Oct 26, 2016 | Read review
“I was on the 3rd floor corner by the pond. I felt like I was in a tree house.”
 of 5 bubbles 785kimberleer, Sep 13, 2016 | Read review
“Rooms on the west-side are nice and quiet.”
 of 5 bubbles frankmW1821UQ, Sep 6, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question