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Courtyard Memphis Downtown

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#23 of 138 Hotels in Memphis
Certificate of Excellence
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Courtyard Memphis Downtown
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350 Reviews from our TripAdvisor Community

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Showing 344: English reviews
Rockwall, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

The staff was over the top friendly! Upgraded us to a balcony upon arrival. Great location. We could walk to Beale Street which was nice. Had a Bistro in the lobby that was open for snacks in the morning and afternoon. Will definitely stay here on our next trip to Memphis!

Helpful?
Thank kristiunderwood
Dallas, Texas
Level Contributor
85 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Our room on the 3rd floor offered a partial view of the roof and the giant hotel air conditioning system! The carpet was worn. Not what I usually get from a Marriott, and my Elite membership. The staff, however, was very friendly.

Helpful?
Thank Henry L
Lois D, Front Office Manager at Courtyard Memphis Downtown, responded to this review

Henry L- Thank you for sharing your experience with our hotel. I am sorry we weren't able to offer a better view during your stay. We appreciate the comments regarding our staff and hope to have the opportunity to serve you again. More 

1 review
3 of 5 stars Reviewed 1 week ago via mobile

Good location; nice staff. Bed was comfy; linens fresh and clean. Bathroom clean; toilet didn't flush properly. No microwave as advertised in room description. VERY wet carpet near AC vent producing musty smell. A $209 room rate escalated to $268 after taxes and parking. Just not worth it, IMO.

Helpful?
Thank Travelchicie
Deshanya W, Manager at Courtyard Memphis Downtown, responded to this review

Dear Travelchicie, We certainly apologize for toilet and wet carpet. We hope you would consider us again. Thank you for your business and take care! More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

I picked this hotel because of the location. I was traveling alone and wanted to be close to Beale Street but feel safe. It is nice and clean. The location was perfect and the like lobby is airy. The only negative I found was I had to to 4 floors before I found an ice machine that actually had ice.

Helpful?
Thank Cynthia G
Deshanya W, Manager at Courtyard Memphis Downtown, responded to this review

Dear Cynthia G, Thank you for sharing your experience with us. We certainly apologize for the inconvenience with the ice machine and take care! More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

My family stayed this Courtyard for a mini-family reunion. The staff were the greatest part of our stay because of their friendliness and genuine concern for us. They treated us like we were important and wanted us to enjoy our stay. Some names to mention are--Jenesis, Tracy and Marc. There was another lady in the Bistro who was extremely nice,... More 

Helpful?
Thank Maria B
CourtyardMemDowntown, General Manager at Courtyard Memphis Downtown, responded to this review

Thank you for your comments regarding your stay with us. I have shared your kind words with our associates, and highlighted the individuals who you mentioned by name. Hope you are able to stay with us again on your next visit to Memphis. More 

Olive Branch MS
Level Contributor
93 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Thanks to travel for work I earned enough points for a free stay which is always a plus. We were going to a concert at Mud Island and this was the perfect place to stay as we could walk over a block and catch the tram to the island. We also walked over to the Rendezvous and had dinner before... More 

Helpful?
Thank MississippiMatt
CourtyardMemDowntown, General Manager at Courtyard Memphis Downtown, responded to this review

Glad you enjoyed your visit to Memphis and your stay with us. Hope to see you again on your next visit to Memphis. Downtown has many attractions such as the National Civil Rights Museum, the Gibson Guitar factory, Bass Pro Shop at the Pyramid and near by Stax museum and Graceland that you might be interested in on your next... More 

Ocala, Florida
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 17, 2016 via mobile

We stayed here on two occasions on the way to and from Missouri. The folks were welcoming and friendly and suggested locally-loved places for us to visit for meals and entertainment. The location was perfect as the trolley picked us up right outside the front door. The carpet should be cleaned in the rooms, however overall it was comfortable and... More 

Helpful?
Thank travellinhartleys
Deshanya W, Manager at Courtyard Memphis Downtown, responded to this review

Dear travellinhartleys, Thank you for your feedback as well as joining us. Take care and we hope to see you again! More 

Evansville, Indiana
Level Contributor
131 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 16, 2016

As soon was we drove up the valet assisted with luggage and questions. Parking is about $20 per night. We only stayed one night, so not sure if there is a multiple day discount. We stayed in room 620. Media room was conveniently located on first floor and had a lot of people watching the game in recliners. Room was... More 

Helpful?
Thank RADPrincipal
Deshanya W, Manager at Courtyard Memphis Downtown, responded to this review

Dear RADPrincipal, Glad to see that you enjoyed our media room during your stay. Please come and join us again and thank you for your business! More 

Washington DC, District of Columbia
Level Contributor
108 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed July 15, 2016

Most of the hotels along Front St. (Except the Peabody) do not have a bar or even a restaurant that serves dinner. The Marriott has both and the folks at the bar are very friendly. They also seem to know how to make a custom sandwich, good soup and a fine drink. This is not gourmet but it is basic... More 

Helpful?
1 Thank TravelingAllena
Deshanya W, Manager at Courtyard Memphis Downtown, responded to this review

Dear Traveling Allena, Thanks for your feedback and we hope to see you again soon! More 

Texas
Level Contributor
126 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed July 6, 2016

Stayed one night with my teens. Easily accessible to the Bass Pyramid. About a 15 min walk. Also the property backs up to Main street and you can easily catch a trolley or take a walk through the restaurants and shops. We even walked to Beale street. Rooms was above average size. Beds super comfortable, AC worked well, lots of... More 

Helpful?
1 Thank Holly B
CourtyardMemDowntown, General Manager at Courtyard Memphis Downtown, responded to this review

Thanks for your stay with us. Glad you enjoyed your visit to Memphis. Hope to see you again in the future. Hopefully, we will be able to accommodate an upgrade for you then! More 

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Memphis Downtown

Address: 75 Jefferson Ave, Memphis, TN 38103-2127 (Formerly Courtyard Marriott Downtown)
Location: United States > Tennessee > Memphis
Price Range: $187 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Memphis Downtown 3*
Number of rooms: 128
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Also Known As:
Courtyard Marriott Downtown Hotel Memphis
Hotel Style:
#12 Family Hotel in Memphis
#24 Business Hotel in Memphis
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