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Courtyard Memphis Downtown

Traveler (78)
Room & Suite (35)
Dining (9)
Certificate of Excellence

About

#21 of 142 hotels in Memphis
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Restaurant
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Quiet
Hotel links
Visit hotel website
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Hotel deals
457Reviews
5Q+A
90Room tips
Traveler rating
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Popular mentions
I think this is a good hotel. Good location, but nothing absolutely outstanding. I would stay here again in a minute. If I was to complain about anything, I would say that the courtyard chain has different benefits and styles within the country. Many places have the cocktail
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The hotel looked as though it had been recently remodeled and it’s downtown location was very convenient to all the local amenities. The king room was large and very comfortable and the staff very friendly and helpful. The Main Street trolley stopped very near to the hotel and
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While the staff was friendly and the room and bathroom was clean, this place needs an upgrade. Our room had furniture of four different colored wood and two different styles. There was a picture hanging over the desk then a large lamp placed in front of it. The drapes were
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Response from Lois D, Front Office Manager at Courtyard Memphis Downtown
Responded Apr 19, 2019
Dear firecracker47 We appreciate you taking time to share your hotel experience as our goal is complete guest satisfaction. Our hotel was built in 2010 and it was renovated in 2017. I am sorry the decor wasn't as you expected and your stay was disappointing. I am glad you found our rooms cleans and the staff friendly, Thank you for staying with us and sharing your feedback.
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Recently stayed for a weekend here and it was a great location. Right on the trolley line and walking distance to Beale Street and the Civil Rights museum. Close enough to Beale Street but without all the noise and crowds. Starbucks in the lobby, a suprisingly good breakfast
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Response from CourtyardMemDowntown, General Manager at Courtyard Memphis Downtown
Responded Apr 15, 2019
Thanks for your stay with us. Hope to see you again on your next visit to Memphis. Also, thank you for recognizing Jordan. I will share your kind words with him!
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Let me start by saying I am British and a Platinum Elite Member. I have stayed in numerous SPG/ Marriott properties over the years in various categories. I never expect from an establishment more than it should offer... however I do expect politeness and courtesy whatever the
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Response from Lois D, Front Office Manager at Courtyard Memphis Downtown
Responded Apr 6, 2019
Dear PrincessJessie Thank you for taking time to share your experience; we value your loyalty to our brand and thank you for your review as we continue our efforts to provide excellent guest experiences. I understand your concern and I do apologize your check in experience was less than acceptable. I assure you this is not typical of our desk staff. Whenever possible we certainly want to accommodate requests for an early check in, however, we could have done a better job in communicating this information. We appreciate your feedback referencing our hotel's location and cleanliness; Again, I sincerely apologize for any inconvenience and thank you for staying with us.
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PRICE RANGE
$190 - $329 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard marriott downtown hotel memphis
FORMERLY KNOWN AS
Courtyard Marriott Downtown
LOCATION
United StatesTennesseeMemphis
NUMBER OF ROOMS
128
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