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Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria

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#29 of 138 Hotels in Memphis
Certificate of Excellence
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Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria
Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria
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268 Reviews from our TripAdvisor Community

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Showing 263: English reviews
Richmond Hill
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 1, 2013

This was our second stay at this Holiday Inn as we also stayed last year in May 2012. This is a very clean, organized and well-laid out hotel. Seems like its brand new. Wonderful staff, rooms are terrific, pool looks great even though we didn't use it! This is surrounded by several restaurants and the Wolfchase Galleria Mall so it's... More 

Helpful?
1 Thank RHillFam4
Georgetown, Texas, Usa
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 8, 2013

This is a great hotel. Very clean, had a nice lobby very modern and great service. The beds were very comfortable and the hotel was easy to find. It also had good access to I 40. I will stay there again when we pass through.

Helpful?
Thank Lawrence W
Cleveland OH
Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed April 1, 2013

This was such a nice hotel! Very clean, nice lobby, rooms were immaculate, comfortable beds- fairly room. I aslo like the location - we were visiting Memphis & frankly I don't think I would have felt comfortable staying downtown. This was a super nice location.

Helpful?
1 Thank ClevelandOHLisa
New Rochelle, New York
1 review
1 of 5 stars Reviewed March 20, 2013

Terrible location. Had to pay for a terrible breakfast. In the middle of a huge parking lot by the loud highway. The manager was barking loudly at employees while I was trying to relax in the lobby. House keeping team was great, but I won't be back. Too far from everything in Memphis worth seeing.

Helpful?
Thank Ferris A
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria, responded to this review

Dear Ferris A, Thank you for taking the time to convey your comments regarding your recent experience with us. Please accept my apologies for falling short of your expectations. Rest assured that these issues will be looked into. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to... More 

usa
Level Contributor
64 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed March 15, 2013

This hotel is definitely one of the better Holiday Inns ! The rooms were clean and staff was friendly. The hotel location isn't bad either, it's near the mall and quite a few restaurants. You have to pay for breakfast though , but I rather pay for something I like than free crap !!

Helpful?
Thank poogiewoogie
Kirksville MO
2 reviews
4 of 5 stars Reviewed March 1, 2013

Recently stayed three nights at this hotel. When I checked in Jay did a great job welcoming me. However, my co-worker checked in seperatly and didn't have as glowing of an experience. I would stay here again. Breakfast food was good, friendly staff and clean and safe location.

Helpful?
Thank Jennifer M
Little Rock, Arkansas
Level Contributor
419 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
4 of 5 stars Reviewed February 28, 2013

We stayed here a couple of nights on our points. They upgraded us to the Club Level or Priority Level, whatever they call it. The hotel is new, clean, modern and well set up. Conference rooms are available there, also. The staff was helpful and polite. The only drawback was the breakfast buffet. $10 for a cold unflavorful breakfast. The... More 

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1 Thank Roadhore
Wake Forest, North Carolina
Level Contributor
3 reviews
5 of 5 stars Reviewed February 25, 2013

I was in Memphis for 2 weeks on a business trip. This was a great place to stay. The rooms are a good size and always clean. Very good breakfast buffet and good food the nights we ate in the hotel restaurant. Melissa and Ray at the bar/restaurant took really good care of us the entire trip. I'd recommend this... More 

Helpful?
Thank WakeForestFamily
Memphis, Tennessee
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed February 25, 2013

We actually live just one exit east of this location. We were in need of a place to stay because we had a sewer problem at home that took a week to fix. The staff went out of their way to be helpful, the rooms were extremely clean and they gave us vouchers for breakfast on most days.

Helpful?
Thank KT-artist
Arkansas
Level Contributor
136 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
5 of 5 stars Reviewed February 23, 2013

This is a good hotel and would normally have received four points, but I gave a bonus point for the attention given to the founding of Holiday Inn in Memphis in the 1950s (I didn't even know that the first hotel was in Memphis til we stayed at this hotel). They have a nice collection of old photos near the... More 

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1 Thank ArkansasOrchid
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Welcome to the Holiday Inn & Suites Wolfchase Galleria, Memphis, TN. The Award - Winning Holiday Inn & Suites Wolfchase Galleria opened in the summer of 2009. This hotel is the recipient of the 2010 InterContinental Hotels Group "Newcomer of the Year Award, and the 2011 Torchbearer Award for Excellence. This hotel brings the iconic heritage of the Holiday Inn brand to life in a modern innovative design setting new standards for business travelers and families. The property is a full service hotel located at I-40 and Highway 64 on New Brunswick Road, adjacent to the Wolfchase Galleria Mall. The hotel's full-service restaurant, 'Kem's Restaurant,' serves breakfast and dinner daily featuring a wide variety of food. The booths in the restaurant have private flat screen TVs so the occupants can enjoy any televised event they choose while dining. The hotel has a large Indoor/Outdoor pool and whirlpool facility as well as free parking. The hotel has twenty suites with wet bars, micrwaves and refrigerators. ... more   less 

Additional Information about Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria

Address: 2751 New Brunswick Rd, Memphis, TN 38133-2146
Location: United States > Tennessee > Memphis
Price Range: $140 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria 3*
Number of rooms: 133
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Also Known As:
Holiday Inn Hotel And Suites Memphis-Wolfchase Galleria
Hotel Style:
#8 Business Hotel in Memphis
#19 Family Hotel in Memphis
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