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Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria

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#28 of 137 Hotels in Memphis
Certificate of Excellence
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Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria
Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria
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276 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria
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Showing 270: English reviews
Las Vegas, Nevada
Level Contributor
104 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed June 22, 2013 via mobile

The hotel is right by a nice department store with tons of restaurants. The staff is helpful and even helped us find a church. The beds are comfy and the rooms are clean. Nicely priced at $139. We didn't try the breakfast because it was an additional charge.

1 Thank MichelleLohio
Chattanooga, Tennessee
Level Contributor
115 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed June 16, 2013

My husband and I stayed here for 5 days last week in a king room. The room was a bit small, but comfortable. The bed was nice and comfortable. The shower was large. I will say housekeeping could step it up. There were smudges on the mirror and the grout in the shower had turned rusty orange. The wifi is... More 

1 Thank beachbear8
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria, responded to this review

Dear beachbear8, Thank you for taking the time to write us a review regarding your recent stay. It is great to know that you found beds to be comfortable. I regret the dissatisfaction you may have experienced with our housekeeping services. Your review will be used to consider improvements needed and we hope that you can give us a chance... More 

Roanoke, Virginia
Level Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed June 9, 2013

This is a really nice hotel, no real complaints about it except the service. It's beautifully decorated, the beds are wonderful, great amenities, etc. What left a sour taste in my mouth was how they made us feel as if we were doing them a favor by staying here. The guy in front of us checking in was a preferred... More 

1 Thank cpschu
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria, responded to this review

Dear stephaniecarmella, Thank you for your valuable review. We are glad to read you found our rooms and amenities commendable. As we continually strive for excellence in customer service, we maintain the ideal of keeping guest satisfaction as our top priority. I am very sorry to hear that we failed to meet your expectation on this particular occasion. Please accept... More 

Columbus, GA
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed May 27, 2013 via mobile

Just got back home to Ga and I must say the location of this hotel is wonderful. Wolfchase Mall is very large and has a nice variety of stores. There is nothing negative to say about this hotel or the area .

1 Thank mshntr
2 reviews
Reviewed May 20, 2013

We stayed here last year for a video game tournament that my son competed in. The room was clean and the bed was comfortable. We received vouchers for a free full breakfast and the food was buffet style and was hot and very good. The staff was very friendly and helpful. Especially Olivia, Kim and Will Carson. They gave us... More 

Thank crs7298
Level Contributor
112 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed May 10, 2013

My wife and I stayed here on our stay in Memphis. We found the staff extremely helpfull and courteous. The rooms were excellent . The location is wonderful. The only improvement is a walkway from the hotel to the giant mall at the rear.

Thank limeyca
Southern Illinois
Level Contributor
292 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed May 1, 2013

We enjoyed our recent stay at this Holiday Inn Hotel & Suites. The hotel was very clean and well kept with the exception of the "usual suspects" - that being the entrance and elevator floors. The beds were comfortable and the rooms were spacious and inviting. I especially enjoyed the museum-like display of the old Holiday Inn room and furnishings... More 

Thank Jeramie
Richmond Hill
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 1, 2013

This was our second stay at this Holiday Inn as we also stayed last year in May 2012. This is a very clean, organized and well-laid out hotel. Seems like its brand new. Wonderful staff, rooms are terrific, pool looks great even though we didn't use it! This is surrounded by several restaurants and the Wolfchase Galleria Mall so it's... More 

1 Thank RHillFam4
Georgetown, Texas, Usa
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 8, 2013

This is a great hotel. Very clean, had a nice lobby very modern and great service. The beds were very comfortable and the hotel was easy to find. It also had good access to I 40. I will stay there again when we pass through.

Thank Lawrence W
Cleveland OH
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed April 1, 2013

This was such a nice hotel! Very clean, nice lobby, rooms were immaculate, comfortable beds- fairly room. I aslo like the location - we were visiting Memphis & frankly I don't think I would have felt comfortable staying downtown. This was a super nice location.

1 Thank ClevelandOHLisa
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294 photos of this hotel

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Room/Suite (8)
Business Center/Function Rooms (2)
Pool/Beach Area (3)
Dining (1)
Hotel & Grounds (4)
Bathroom (3)
Other (12)

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Amenities (53)
Pool (22)
Dining (26)
Spa Pool (6)
Standard Double Room (31)
Standard King Room (28)
The Hotel (52)

Management photos: Courtesy of the property manager

All Management Photos (43)
Hotel & Grounds (10)
Dining (9)
Room/Suite (10)
Pool/Beach Area (4)
Business Center/Function Rooms (1)
Other (9)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Welcome to the Holiday Inn & Suites Wolfchase Galleria, Memphis, TN. The Award - Winning Holiday Inn & Suites Wolfchase Galleria opened in the summer of 2009. This hotel is the recipient of the 2010 InterContinental Hotels Group "Newcomer of the Year Award, and the 2011 Torchbearer Award for Excellence. This hotel brings the iconic heritage of the Holiday Inn brand to life in a modern innovative design setting new standards for business travelers and families. The property is a full service hotel located at I-40 and Highway 64 on New Brunswick Road, adjacent to the Wolfchase Galleria Mall. The hotel's full-service restaurant, 'Kem's Restaurant,' serves breakfast and dinner daily featuring a wide variety of food. The booths in the restaurant have private flat screen TVs so the occupants can enjoy any televised event they choose while dining. The hotel has a large Indoor/Outdoor pool and whirlpool facility as well as free parking. The hotel has twenty suites with wet bars, micrwaves and refrigerators. ... more   less 

Additional Information about Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria

Address: 2751 New Brunswick Road, Memphis, TN 38133
Location: United States > Tennessee > Memphis
Price Range: $126 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria 3*
Number of rooms: 133
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Also Known As:
Holiday Inn Hotel And Suites Memphis-Wolfchase Galleria
Hotel Style:
#8 Business Hotel in Memphis
#19 Family Hotel in Memphis
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria staff and other travelers.
3 questions
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Questions? Get answers from Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I would avoid rooms next to the pool.”
 of 5 bubbles 884bradh, 6 days ago | Read review
“Rooms 02 - 07 on each floor (ex 402-407) are larger than the rest”
 of 5 bubbles Missouri2Mexico, Oct 16, 2016 | Read review
“Get a suite if you can afford it.”
 of 5 bubbles MJ2E, Jul 18, 2016 | Read review
“The back side has less light but the front room I stayed in was fine.”
 of 5 bubbles 332steveh, Nov 6, 2015 | Read review
“reserve room early and verify the reservation”
 of 5 bubbles ldphares, Sep 20, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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