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Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria

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#30 of 138 Hotels in Memphis
Certificate of Excellence
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Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria
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261 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria
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Showing 256: English reviews
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 14, 2016 via mobile

Great Stay! Hotel was very clean and beds were comfortable. Breakfast was good staff was friendly even when short staffed. At check in staff gave us info on things to do in the area which was a big help. Would return.

Helpful?
Thank Shonda R
Warm Springs, Oregon
Level Contributor
77 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 14, 2016

Front Desk staff were nice but a little slow. Lots of free parking with room for cars with trailers. The room was a nice size. Good number of TV channels. Nice comfortable bed and pillows. Hotel had all the normal amenities that you expect from a Holiday Inn, (in great condition). Saw that they had security outside in the parking... More 

Helpful?
Thank e h
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 12, 2016 via mobile

We've been here with large groups several times in the past. Great hotel with convenient location for shopping even without a car. Not extremely far from Beale Street by car. The fitness room is very small which is a shame. The Swiss chef brings a tad of European taste in to the American cooking. The little shampoo, shower gel etc.... More 

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Thank Anita H
Cartersville, Georgia
Level Contributor
9 reviews
4 hotel reviews
4 of 5 stars Reviewed May 24, 2016 via mobile

The hotel was nice and in a great area. Plenty of shopping and places to eat nearby the hotel. The room was great. My only complaint was the group of people across the hall. They were very loud and stayed out in the hallway talking late at night. We had a long drive the next morning so I mentioned it... More 

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Thank wpuckett
1 review
3 of 5 stars Reviewed May 22, 2016 via mobile

Everyone was excellent except the hotel front desk workers/ hostesses....they were not inviting/welcoming....border line rude. The waitress in the bar/restaurant and the housekeeping young lady was excellent.

Helpful?
Thank Johnnetta P
IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria, responded to this review

Dear Johnnetta P, Thank you for your feedback regarding your stay at Holiday Inn & Stes Memphis-Wolfchase Galleria, TN. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the restaurant service and housekeeping. However, we’re sorry we fell below your expectation regarding the front desk service. We... More 

Clarksville, Tennessee
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 21, 2016 via mobile

We didn't stay in the room long but everything was perfect from the lobby to bathrooms. We were greeted by pleasant workers at the front desk who processed a speedy check-in. The room was clean, no problem with any insects, dirty sheets, or restroom. I will definitely stay here again for my next trip to Memphis. Next time I hope... More 

Helpful?
Thank smontgomery87
Mundelein, Illinois
Level Contributor
239 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 219 helpful votes
5 of 5 stars Reviewed May 15, 2016 via mobile

I'm so pleased with this hotel everything was in order. The staff was very helpful especially when our Tv was being upgraded and were unable use it. This place is upgraded and clean! The buffet breakfast was great to!

Helpful?
Thank Stephanie C
Saint Louis, Missouri
Level Contributor
92 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed April 20, 2016

I stayed here a couple of weekends ago with a group of girl scouts. The only negative I have about the property is that the parking lot is not real conducive to parking a bus. That being said, this Holiday Inn is by far the nicest, and best staffed of any I have been in. Our check in went well... More 

Helpful?
Thank Mark S
Burdett, New York
2 reviews
5 of 5 stars Reviewed April 14, 2016 via mobile

The room was clean, the food was good, and the service was above average regardless of the time of day. I used the public hot tub while I was here, and everything was clean and in good working order. If you like to drink, the bar was reasonably priced for a hotel.

Helpful?
Thank coolshades_tripny
Little Rock
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 1, 2016 via mobile

It's not that fancy for a holiday Inn , no breakfast unless you pay $9. Soft beds and the most 2 beautiful ladies at front desk that made my family feel so welcome, if they wasn't there I would have left. They makes the hotel shine. Shouts out to Lavesha and Alizia

Helpful?
1 Thank Aud B
IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria, responded to this review

Dear Aud B, Thank you for taking the time in posting a review about our property on TripAdvisor. Your review is important as it will help us monitor the things we need to improve on and the things we are good at. It is good to read that you were satisfied with the customer service provided by our front desk... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Welcome to the Holiday Inn & Suites Wolfchase Galleria, Memphis, TN. The Award - Winning Holiday Inn & Suites Wolfchase Galleria opened in the summer of 2009. This hotel is the recipient of the 2010 InterContinental Hotels Group "Newcomer of the Year Award, and the 2011 Torchbearer Award for Excellence. This hotel brings the iconic heritage of the Holiday Inn brand to life in a modern innovative design setting new standards for business travelers and families. The property is a full service hotel located at I-40 and Highway 64 on New Brunswick Road, adjacent to the Wolfchase Galleria Mall. The hotel's full-service restaurant, 'Kem's Restaurant,' serves breakfast and dinner daily featuring a wide variety of food. The booths in the restaurant have private flat screen TVs so the occupants can enjoy any televised event they choose while dining. The hotel has a large Indoor/Outdoor pool and whirlpool facility as well as free parking. The hotel has twenty suites with wet bars, micrwaves and refrigerators. ... more   less 

Additional Information about Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria

Address: 2751 New Brunswick Rd, Memphis, TN 38133-2146
Location: United States > Tennessee > Memphis
Price Range: $141 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria 3*
Number of rooms: 133
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Also Known As:
Holiday Inn Hotel And Suites Memphis-Wolfchase Galleria
Hotel Style:
#8 Business Hotel in Memphis
#19 Family Hotel in Memphis
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