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Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria

HolidayInn.com$110*
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#40 of 136 Hotels in Memphis
Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria
Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria
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284 Reviews from our TripAdvisor Community

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Showing 278: English reviews
Start your review of Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria
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Oklahoma City, Oklahoma
Reviewed 5 days ago NEW

Uncomfortable beds, and worn out sheets!!! I understand beds can be comfortable, but the sheets literally felt like sand paper they were so worn out and this should be unacceptable for major chain like Holiday Inn! I typically do not frequent Holiday Inns, and after my stay at this location NEVER will again!! In addition to the uncomfortable beds and...

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Helpful?
Thank CyntW
Jonathan W, General Manager at Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria, responded to this review

CyntW, I am truly sorry for the challenges you faced during your stay. We pride ourselves on correcting the issues. The billing was corrected as soon as I was notified. Corrections with payments were processed that same day by close of business. We thank you for your feedback. Thanks, Jonathan Williams

Nashville, Tennessee
HOTEL’S FAVORITE REVIEW
Reviewed March 12, 2017 via mobile

Very friendly front desk staff, very clean rooms with awesome shower and very comfortable bed. There is a restaurant and bar in the hotel and a nice swimming pool and plenty of parking. A Walmart and IKEA, and the mall are very close

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Helpful?
Thank Mike R
About Hotel's Favorite Review
Jonathan W, General Manager at Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria, responded to this review

Thank you for the great feedback. We are glad you had a great stay and we look forward to serving you again soon. Thanks, Jonathan Williams

Reviewed April 10, 2017

The lobby and common areas were outstanding. The front desk staff was excellent, very accommodating and had a high sense of customer service. Unfortunately this is where it stopped. The room was down right awful. It was almost like it was connected to "some other" hotel. Carpet grimy, bed sheets fairly clean but completely worn out and the room had...

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Helpful?
2Thank Chas A
Jonathan W, General Manager at Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria, responded to this review

Chas A, We are so glad you chose our hotel for your stay. I am sorry your room was not up to standards and do apologize for condistion. The hotel has a very high guest satisfaction rate normally with guests. Please contact me so that I can find your specific room details and address those rooms personally. I thank you...

Reviewed March 4, 2017 via mobile

What a great place great bar nicest front staff and bartender that I've ever had. This place is excellent couple years old very clean hugh shower not sure in every room but room 419 is crazy big. Only thing they don't have a TV cheat sheet like most. It's nice being able to see what channels are where to me...

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Helpful?
1Thank jscott042862
Jonathan W, General Manager at Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria, responded to this review

Scott, Thank you so much for the great feedback. We are glad your experience was a great one and we look forward to serving you again soon. Thanks, Jonathan Williams

Neoga Illinois
Reviewed January 31, 2017

This is an easy hotel to get to with lots of great restaurants close by. The hotel is clean and very nice. Beds were great. Only complaint is its a little higher than other Holiday Inns we've been in and there is no free breakfast. Monday thru Friday they do have free appetizers and a free drink during happy hour....

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Helpful?
Thank Elaine E
Jonathan W, General Manager at Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria, responded to this review

Elaine E. Thank you so much for the great feedback. We are so glad you chose to stay with us and we look forward to serving you again soon. Thanks, Jonathan

Reviewed January 23, 2017 via mobile

When we end up get there to cheek in and put are stuff in hotel and stay there for a little while left and come back that night. Are key would not work own are room so we went get a new one they ask what room was we in we told them 410 own the 4th floor they was...

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Helpful?
1Thank shyane b
Jonathan W, Manager at Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria, responded to this review

Shyane, We are very sorry for any confusion or mixup with reservations or room placement. If there was an issue billing such as a credit or debit card I will be glad to look into and investigate the issue. Please contact me at the hotel if you have questions about this reservation. Thanks, Jonathan Williams GM

Monticello
Reviewed January 6, 2017

Made a quick business trip to Memphis and was able to do a bit of shopping at the Wolfchase Galleria. Staff was excellent, Rooms were exceptional, did not partake of breakfast. It was located within blocks of so much to do: shopping, movies, bowling and restaurants everywhere. Wish we could have stayed longer. Already planning a return trip and will...

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Helpful?
Thank Aj L
Jonathan W, General Manager at Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria, responded to this review

Dear Guest, We are so glad that you chose to stay with us and had a great experience. Thank you for sharing the valuable feedback. We look forward to serving you again in the future.

Reviewed December 20, 2016 via mobile

We stayed one short night. The hotel was very clean, the room spacious and the front desk staff very professional, personable and efficient. I flipped the mattress back and pulled the ptac filters to find any hidden dirt, but none was to be found. Great choice for a stay in Memphis!

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Helpful?
Thank Justin B
Jonathan W, General Manager at Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria, responded to this review

Thank you for the great feedback. We look forward to serving you again soon. Thanks, Jonathan Williams

Denham Springs, Louisiana
Reviewed November 27, 2016

8-14-2016. Really nice place, but a bit expensive ($150). Great place for a conference. Restaurant on site, no complementary breakfast. However, coupons were available for a discount. As seniors, we appreciated that. Good food, excellent selection. Rooms were exquisite, really really comfy beds, comforters, and pillows. Clean, quiet, all night security in parking lot. Upscale area. We stumbled into this...

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Helpful?
Thank Brad H
Jonathan W, General Manager at Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria, responded to this review

Thank you for your great feedback. We look forward to serving you again soon. Thanks, Jonathan Williams

Woodridge, Illinois
Reviewed November 24, 2016 via mobile

I stayed on this property for about ten days for business and I was pretty content. Very clean hotel in a decent area. The bathroom was spacious, which is always nice. It was pretty quiet during the week, on the weekends I could hear slamming doors throughout the day but that's pretty typical in hotels. I didn't eat breakfast there...

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Thank Becky_Bloniarz
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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn & Suites Wolfchase Galleria, Memphis, TN. The Award - Winning Holiday Inn & Suites Wolfchase Galleria opened in the summer of 2009. This hotel is the recipient of the 2010 InterContinental Hotels Group "Newcomer of the Year Award, and the 2011 Torchbearer Award for Excellence. This hotel brings the iconic heritage of the Holiday Inn brand to life in a modern innovative design setting new standards for business travelers and families. The property is a full service hotel located at I-40 and Highway 64 on New Brunswick Road, adjacent to the Wolfchase Galleria Mall. The hotel's full-service restaurant, 'Kem's Restaurant,' serves breakfast and dinner daily featuring a wide variety of food. The booths in the restaurant have private flat screen TVs so the occupants can enjoy any televised event they choose while dining. The hotel has a large Indoor/Outdoor pool and whirlpool facility as well as free parking. The hotel has twenty suites with wet bars, micrwaves and refrigerators. ... more   less 

Additional Information about Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria

Address: 2751 New Brunswick Rd, Memphis, TN 38133-2146
Location: United States > Tennessee > Memphis
Price Range: $140 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria 3*
Number of rooms: 133
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Memphis-Wolfchase Galleria
Hotel Style:
#8 Business Hotel in Memphis
#19 Family Hotel in Memphis
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria staff and other travelers.
4 questions
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Questions? Get answers from Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for new sheets or sheets that are not worn out!”
CyntW, 5 days ago | Read review
“I would avoid rooms next to the pool.”
884bradh, Nov 27, 2016 | Read review
“Rooms 02 - 07 on each floor (ex 402-407) are larger than the rest”
Missouri2Mexico, Oct 16, 2016 | Read review
“Get a suite if you can afford it.”
MJ2E, Jul 18, 2016 | Read review
“The back side has less light but the front room I stayed in was fine.”
332steveh, Nov 6, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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