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Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria

#29 of 138 Hotels in Memphis
Certificate of Excellence
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Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria
Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria
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260 Reviews from our TripAdvisor Community

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Showing 255: English reviews
Columbus, Mississippi
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Had our reunion here just wanted to Thank the Awesome staff members Bernard, Beth, Beat, Kirk and Veronica. Guys you made our stay pleasant and memorable. Thanks for the Great Customer Service and going above and beyond to accommodate our family. The rooms had all the amenities, bed was comfy and location was close to everything. Parking no problem, breakfast... More 

Helpful?
Thank bustah7
Ellicott City, Maryland
Level Contributor
141 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago

Yes, this was a Holiday Inn and yes, I selected it because it was close to where I was visiting but what a pleasant surprise. I would describe it as a great basic hotel that is enhanced by the quality of the staff. The hotel was clean and attractively decorated. The front desk staff are young and eager to be... More 

Helpful?
Thank MJ2E
Nashville, Tennessee
Level Contributor
150 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice Holiday Inn located just off of I-40. Clean and friendly staff. Comfortable beds and good lighting. The lighting was the soft white and not that awful blue that some hotels have in the rooms. Bathroom was spacious and clean. Located near the highway, it had some highway noise and the A/C was attached to a ventilation system that... More 

Helpful?
Thank robin a
Winnipeg, Canada
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very clean and comfortable hotel, as expected form the Holiday Inn. We got upgraded to a suite which was lovely, very large and spacious. Very friendly receptionist and staff. We didn't eat or go to the bar here but from walking past it looked very nice.

Helpful?
Thank Colin D
Indianapolis, Indiana
Level Contributor
335 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We were very pleased with all aspects of our stay at this hotel. The hotel is remodeled and very nice. The rooms were large and were very clean. Service was excellent at the front desk and bar, as well as cleaning staff. The food was good at breakfast. The hotel was easy to get to off of hwy 40. It's... More 

Helpful?
Thank CRMays
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The first room they put me in was fine until the air conditioning stopped working at 5am. I called the front desk and they told me there was no one in until 8am to come and fix it. I was in town for business and needed to be ready by 7:30am. They said they couldn't move me because they had... More 

Helpful?
Thank Wmoldovan
IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria, responded to this review

Dear Wmoldovan, Thank you for taking the time to write your review. We are sincerely sorry for the unusual condition of the air conditioning unit and the cleanliness of the room. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message to obtain more information. Again, thank... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Wonderfull staff, special attention to past guests, beautiful, clean room. Convenient to shopping and restaurants. Easy to get to all the attractions. Location is within walking distance of restaurants and bars.

Helpful?
Thank Cheryl K
atlanta
Level Contributor
66 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed June 18, 2016 via mobile

Clean convenient by hwy check in was good alize knows her stuff .room was clean wifi worked .needed some extra sheets housekeeping brought right away .will stay again ..did not eat at hotel but several cops come just for breakfast

Helpful?
Thank travler357
Nashville, Tennessee
1 review
2 of 5 stars Reviewed June 17, 2016

The morning of my checkout I received my bill under the door. After looking it over I noticed a Special Assessment Charge of $2.00 for each night. I called down to the front desk inquiring about it, the nice lady at the front desk told me it was a Tax. I never heard of a Special Assessment Charge being a... More 

Helpful?
Thank eccenergy
IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria, responded to this review

Dear eccenergy, Thank you for submitting your review of our hotel. We are hospitality professionals who pride ourselves on delivering world class customer service. It is our regret that we failed to deliver an exemplary performance in explaining the details of your portfolio. Allow me to apologize for any inconvenience it may have caused you. The feedback we receive from... More 

Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 14, 2016 via mobile

Great Stay! Hotel was very clean and beds were comfortable. Breakfast was good staff was friendly even when short staffed. At check in staff gave us info on things to do in the area which was a big help. Would return.

Helpful?
Thank Shonda R
Questions? Get answers from hotel staff and past guests. Ask a question

278 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Welcome to the Holiday Inn & Suites Wolfchase Galleria, Memphis, TN. The Award - Winning Holiday Inn & Suites Wolfchase Galleria opened in the summer of 2009. This hotel is the recipient of the 2010 InterContinental Hotels Group "Newcomer of the Year Award, and the 2011 Torchbearer Award for Excellence. This hotel brings the iconic heritage of the Holiday Inn brand to life in a modern innovative design setting new standards for business travelers and families. The property is a full service hotel located at I-40 and Highway 64 on New Brunswick Road, adjacent to the Wolfchase Galleria Mall. The hotel's full-service restaurant, 'Kem's Restaurant,' serves breakfast and dinner daily featuring a wide variety of food. The booths in the restaurant have private flat screen TVs so the occupants can enjoy any televised event they choose while dining. The hotel has a large Indoor/Outdoor pool and whirlpool facility as well as free parking. The hotel has twenty suites with wet bars, micrwaves and refrigerators. ... more   less 

Additional Information about Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria

Address: 2751 New Brunswick Rd, Memphis, TN 38133-2146
Location: United States > Tennessee > Memphis
Price Range: $155 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria 3*
Number of rooms: 133
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Memphis-Wolfchase Galleria
Hotel Style:
#8 Business Hotel in Memphis
#19 Family Hotel in Memphis
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