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DoubleTree by Hilton Hotel Memphis

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DoubleTree by Hilton Hotel Memphis
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817 Reviews from our TripAdvisor Community

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Showing 804: English reviews
Indianapolis, Indiana, United States
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We booked seven nights at the Double Tree on Sanderlin Avenue from August 14-21. The hotel is located at the northern edge of a bustling business district with several very nice restaurants and a grocery store all within walking distance. The hotel is well maintained with a nice combination indoor/outdoor pool, a restaurant onsite, and a friendly and helpful staff.... More 

Helpful?
1 Thank Jeffrey H
Richmond, VA, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Thoughtful, hospitable staff and excellent rooms. I enjoyed the concierge suite for Hilton Hhonors members on the 8th floor. Convenient if you are driving and arriving on I-40 from the east. Not so convenient if you aren't driving.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Paul A
Tupelo
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Nice place and safe location. Convenient to the wedding and reception (chicksaw country club) venues (many churches are convenient to this hotel). The room was spacious, clean and hotel staff very friendly. the warm cookies are a great bonus!!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank leeandjerilynn
White Lake, Michigan
1 review
5 of 5 stars Reviewed 1 week ago

Great hotel, great location, very clean and very comfortable. Hotel staff very friendly and always acknowledged you. Would stay here again if I get a chance. And the cookie just an added bonus. Double tree on sanderlin gets 5 stars from me.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank mohasting
1 review
5 of 5 stars Reviewed 1 week ago

I stay at this property whenever I come to Memphis. The staff is outstanding. The rooms are comfortable and the beds are relaxing. Anything you need is close I only ate at the hotel for breakfast. The. Buffet is okay. You will be full.

Helpful?
Thank Philip W
Kingsport, Tennessee
Level Contributor
83 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

On property restaurant, full bar, live music, and historic architecture preservation tip the scale in favor me choosing to stay here again. Convenient to entertainment, famous food, and pro baseball. The warm cookie at check in was a nice also. Clean, safe, quiet, spacious room was fully amenitized.

Helpful?
Thank SaddlePoor
Kansas City, Missouri
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This property is a gem. Centrally located you are in a one stop shop scenario. Anything you need is literally at your fingertips.. Fd staff is very helpful and professional. Housekeeping staff was very professional and engaging. They all greeted with hello and a smile. Restaraunt was excellent. The food was good. The waitresses VERY good service. The only black... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank J9279WZkellyr
Belle Mead, New Jersey
1 review
1 of 5 stars Reviewed 2 weeks ago

Don't stay at this hotel! It is dirty and musty...the staff is non-existent and/or unresponsive. The bathroom didn't work in our "suite." We were miserable there....stay away! We had a plumber come and he asked US what he should do! We had to ask housekeeping to come up and vacuum popcorn off of the hall way floor! They "overlooked it!"

Helpful?
Thank lindagdist
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel Memphis, responded to this review

Dear lindagdist, We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the housekeeping and maintenance issues encountered and we’re working with our team to ensure the situations don’t happen again. If you return to our area, we hope you’ll stay with us again and give us... More 

Murfreesboro, Tennessee
Level Contributor
46 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The only reason I am not giving an overall rating of terrible is because the room was clean and comfortable. I love the Hilton brands, but there is a very serious integrity issue with this hotel. The front desk staff offered poor customer service at check in. There were some relatively minor issues with my Diamond benefits that any Hilton... More 

Helpful?
Thank Prinsassjo21
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel Memphis, responded to this review

Dear Prinsassjo21, Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service at check-in. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and I am happy that you were compensated well for the... More 

MSP
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I always stay here for business and traveling to see family. I love this property. The rooms are clean and the staff is always welcoming. I recommend this place to anyone. The only thing to work on is acknowledging the HH members.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank MadelynTorrey
Questions? Get answers from hotel staff and past guests. Ask a question

116 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Doubletree by Hilton Memphis is in the heart of the East Memphis business district and Clark Tower complex, next to The Racquet Club. Easy access to I-40 and I-240, just minutes from Memphis International Airport, offering free airport transportation. Complimentary Wi-Fi is available throughout the hotel. Graceland, Beale Street, National Civil Rights Museum, University of Memphis, Oak Court Mall and the Memphis Zoo with its rare giant pandas are all within minutes of this suburban Memphis hotel. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Memphis

Address: 5069 Sanderlin Ave, Memphis, TN 38117-4331
Location: United States > Tennessee > Memphis
Price Range: $138 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel Memphis 3*
Number of rooms: 266
Reservation Options:
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Also Known As:
Memphis Doubletree
Doubletree Memphis
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