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Holiday Inn Memphis Airport Hotel & Conference Center

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Holiday Inn Memphis Airport Hotel & Conference Center
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121 Reviews from our TripAdvisor Community

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Showing 117: English reviews
Lexington Park, Maryland
Level Contributor
221 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Ill preface this by saying I've stayed at 50+ holiday inn and holiday inn expresses over the years. This was by far the worst. The layout is very strange and you have to walk up a ramp outside and then stairs to get to the lobby / check in area. When I arrived, I quickly unpacked and got into the... More 

Helpful?
Thank Tricia R
Maria C, Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Dear Tricia R, Your feedback is greatly appreciated but we unfortunately were not able to meet your expectations and for that I apologize. We will be using these examples as a training opportunity with our team so that we may improve the experience for our future guests. I see we dropped the ball on replacing items in your room &... More 

Hyannis, Massachusetts
Level Contributor
117 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

Do your due diligence. Nice staff, tired facility. Ok if you are put up at night after missing your flight, but the local convenience doesn't outweigh the tired physical plant. Yes, Trip Advisor has a three star average, but read the reviews, and decide for yourself.

Helpful?
Thank HyannisSteve
Atlanta, Georgia, USA
Level Contributor
105 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
2 of 5 stars Reviewed 1 week ago

Dingy room made more so by the laundry left there by the previous night's guest. I was afraid to consider eating here given the state of housekeeping. Sweeping the carpet with a broom just doesn't cut it! Front desk clerks worked with glacial speed but performed poorly.

Helpful?
Thank TDATL
Biloxi, Mississippi
Level Contributor
8 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

The hotel from the outside looks great, but the inside needs work. As we walked down the hallways they had a musty smell. The beds are small and bathroom. The air conditioner in the room wasn't working properly I called the front desk to be moved and was told if they had a room available. I wouldn't stay here again.

Helpful?
Thank Candi W
Maria C, Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Dear Candi W, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy with your recent stay with us . We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider... More 

Louisville, Kentucky
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We decided to take a weekend trip on a whim to Memphis. I booked a room here at the last minute and when we arrived, we were pleasantly surprised. The best thing about the room was the bed! We both have back problems and usually suffer in hotel bed, but this best was AWESOME! The best thing about the hotel... More 

Helpful?
Thank Melovia
Maria C, Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Dear Melovia , Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again so we can fill your cooler with ice & get you in to a room with... More 

Springfield, Missouri
Level Contributor
12 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at the Holiday Inn Express by the Airport. The staff was friendly and helpful. We took the shuttle to Graceland. We had the pleasure of having Joe as our driver! He is AWESOME! He went above & beyond to make sure we had the best experience. We ate dinner at the hotel and it was good. They had... More 

Helpful?
Thank Susan H
Maria C, Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Dear Susan H, We're so glad you enjoyed your stay and we're grateful for highlighting the various services you enjoyed: Happy you chose our hotel you could have stayed somewhere else. Some reviews will be good or bad. Glad you came to see for your self & We look forward to meeting you again upon your next stay and send... More 

Wayne, Pennsylvania
Level Contributor
43 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This Holiday Inn is SUPER convenient to the Memphis Airport. There is food on-site and lots of parking. The staff were friendly, but most amazing was when the Shuttle Bus Driver, Jimmie, offered to drive me to my own car in the pouring rain! You don't meet many people who go out of their way for a stranger, but this... More 

Helpful?
Thank Kate C
Maria C, Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Dear Kate C, We're so glad you enjoyed your stay and we're grateful for highlighting the various services you enjoyed: I will be sure to let Jimmie know he was amazing!!!! We look forward to meeting you again upon your next stay and send you our warmest regards. Thank You Maria A. Cook Guest Services Manager More 

Atlanta, Georgia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 24, 2016

I was afraid to stay here after seeing the previous reviews. If I had paid full price I'm sure I'd be a lot less forgiving with its shortcomings. First, the wifi was nonexistent from my room. There was a mini fridge but no microwave in the room. There was also a family reunion happening while I was there. The party... More 

Helpful?
Thank MBarbour06
Maria C, Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Dear Mbarbour06 Thank you for taking the time to write a review regarding your experience with our property. Our guests are our number one priority at the property and if someone is dissatisfied with their experience, we work very hard to correct this immediately and in a timely fashion in order to turn their experience around. Apologize for the rudeness... More 

Little Rock, Arkansas
1 review
1 of 5 stars Reviewed July 24, 2016 via mobile

The amenities at this hotel were overstated. Some of the rooms did not have hot water. The bathroom door handle fell off and I had a hard time getting out. We stayed in the room for 3 nights. The beds were made daily by housekeeping but floors were not vacuumed. The pool was not working. There is open entertainment outside... More 

Helpful?
Thank djewkng
Maria C, Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Dear Family Reunion Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. However, we’re sorry if the place made you fell uneasy. We will look into this concern. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest... More 

Swansea, Illinois
Level Contributor
493 reviews
157 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
3 of 5 stars Reviewed July 21, 2016

While very convenient to the airport, and a nice bar and atrium area, the rooms are small and aging. The Internet was very slow. Bed was comfortable and the bathroom was clean. Shower was nice. Very friendly staff which made the shortcomings bearable, but hoping they invest in some upgrades soon. Elevators had weird button labels. Small item , but... More 

Helpful?
Thank David F
Maria C, Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Dear David F, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We are working on the issues you have addressed with the internet & yes we had a different architect than most hotels. Again... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Our hotel's multi-million dollar renovation brings contemporary style and artful detail to life with modern furnishings, bold use of color, and a glimpse of all things Memphis throughout. We're conveniently located in the Heart of Memphis, just two short miles away from the Memphis International Airport. With over 256 deluxe guest rooms and 33k square feet of meeting space, you'll find yourself at home away from home. ... more   less 

Additional Information about Holiday Inn Memphis Airport Hotel & Conference Center

Address: 2240 Democrat Rd, Memphis, TN 38132-1803 (Formerly Memphis Airport Hotel and Conference Center)
Location: United States > Tennessee > Memphis
Price Range: $91 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Memphis Airport Hotel & Conference Center 3*
Number of rooms: 266
Reservation Options:
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Also Known As:
Memphis Airport Hotel Memphis
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