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Extended Stay America - Memphis - Germantown

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Extended Stay America - Memphis - Germantown
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92 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Memphis - Germantown
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Showing 90: English reviews
Grand Cayman
Level Contributor
7 reviews
6 hotel reviews
5 of 5 stars Reviewed March 18, 2016

Excellent location Friendly folks, nice room that was well outfitted and well illuminated. For a budget price, the cleanliness and furnishings were much better than expected. The continental breakfast bar had a simple but nice selection. The dark roast coffee was super!

Helpful?
Thank Stephen B
Level Contributor
55 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed March 5, 2016

The motel was clean, service was very good, the staff was friendly & helpful. However, the items for breakfast are a joke!!! 3 kinds of muffins that were good, apples or oranges, granola bars & coffee & that was it! Note that I do NOT drink coffee. No juices to choose from, no cereal, no bananas, no gees, toast or... More 

Helpful?
Thank David H
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed February 5, 2016 via mobile

I absolutely LOVE this hotel. Maybe it's cause recently I've stayed at some crappy ones Lol but either way this hotel stands out to me a ton, I really like it. We got Amazing service from a girl named either Glinda or Glora something like that but I know she came from the one in Cordova....we checked in pretty late... More 

Helpful?
Thank Alexus M
Memphis, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 10, 2016

We first came to Memphis looking to save some cash and made the mistake of going to a 'bargain' location that shall remain unnamed. After 2 weeks we chose Extended Stay b/c we found a discounted rate with one of our membership programs and boy! are we glad!!! We had originally been referred to extended stay but went instead to... More 

Helpful?
1 Thank IsraSom
Camargo, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 4, 2016

Everything you expect from a cheap hotel. I will post pictures of this too. Blood stain on the floor, Mold in the shower, Mold on the bed sheets, Crumbs on the floors, Crumbs on the bed, Condoms in the drawers of the night stand (recently used), butt stains on the bed sheets, dents in the floor and door, Large cracks... More 

Helpful?
1 Thank Mitch C
Edmond, Oklahoma
Level Contributor
82 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed December 13, 2015

My gf and I stayed here on our way to the Warrior Dash World Championships in October. We were just staying in Memphis for one night and were looking for something decent with a fair rate. This place was a nice surprise for the price. Desk staff was helpful and we couldn't have been happier with the room. The whole... More 

Helpful?
Thank jcaugh
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 15, 2015 via mobile

They told me they had recently had a remodel. It was fabulous everything seemly new. Staff was great, nice quite location close to resturants. They only thing I did not like is how you had to ask for your kitchen items even down to the coffee pot. They gave them to me wrapped in a clear trash bag. Other than... More 

Helpful?
2 Thank Carrie H
Spartanburg, South Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 18, 2015

My friend and I felt safe at this hotel. It was clean and the staff was very helpful with anything we needed. We felt like friends by the time we left. I would definitely love to visit again if I have the opportunity.

Helpful?
6 Thank Kathy M
Tullahoma, Tennessee
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed April 13, 2015

What a nightmare. Arrived on a Sunday night and they did not have my reservation ( I had booked through a 3rd party.). I showed them the confirmation email on the phone app an on my email and they refused to honor the rate. I had to practically beg for a room from the young girl at the desk. It... More 

Helpful?
2 Thank k c
Manager_11525, General Manager at Extended Stay America - Memphis - Germantown, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am so disappointed that you had such an unfavorable experience with us. Please accept my apology. To ensure that a situation like yours doesn't happen again, our staff will be contacting all booked reservations a day prior to arrival to make sure we... More 

1 review
1 of 5 stars Reviewed March 16, 2015

The manager was very rude. I was staying there with my two children so that we could finish the school year, and during that stay the manager called my room almost everyday complaining. She also kicked us out of our room. We did not have a very good stay. I would not recommend it to anybody.

Helpful?
Thank Ilovemyd0gs
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Memphis - Germantown

Address: 6500 Poplar Ave, Memphis, TN 38119-4872 (Formerly Homestead Studio Suites)
Location: United States > Tennessee > Memphis
Price Range: $79 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Memphis - Germantown 2*
Number of rooms: 134
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Hotwire, Priceline, Hotels.com, Odigeo and Extended Stay so you can book your Extended Stay America - Memphis - Germantown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Homestead Studio Suites Memphis/Poplar Hotel Memphis
Homestead Suites Memphis
Homestead Memphis
Memphis Homestead Suites
Extended Stay America Memphis
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