We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

Embassy Suites by Hilton Memphis

Hotel deals
Hotel website
1022 S Shady Grove Rd, Memphis, TN 38120
Special Offer
STOP CLICKING AROUND
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Embassy Suites by Hilton Memphis
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

674 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Embassy Suites by Hilton Memphis
See the most recent reviews
Showing 665: English reviews
Ventura, California
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed June 17, 2015 via mobile

I'm not really a complainer and I have read all the recent complaints already prior to staying so this will be short. I did see that they stated there was some construction going on prior to our arrival but some and major construction is two different things. In my opinion they should shut down operations fully during the construction that... More 

Helpful?
1 Thank ReshaRee
AGM_EMB, Manager at Embassy Suites by Hilton Memphis, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and apologize for the issues you had. Our hotel has made every effort to notify every guest of our renovations for the last several months. We have posted the information on our website, added the information to our... More 

Little Rock, United States
1 review
1 of 5 stars Reviewed June 16, 2015

Don't stay at this location. Under construction. Bad Service. Problem was brought to the attention of the Manager Mr. Jason Arndt and he was not very helpful in providing a solution. their is nothing working right due to the construction and you would do yourself better to just select a different hotel for the money that you are going to... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Jay H
AGM_EMB, Manager at Embassy Suites by Hilton Memphis, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and apologize for the issues you had. Our hotel has made every effort to notify every guest of our renovations for the last several months. We have posted the information on our website, added the information to our... More 

Travelers are raving about these Memphis hotels

Oklahoma
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed June 12, 2015 via mobile

This hotel was under construction an nothing was said about the construction when booking. The cost was $209. Plus = 242.33 a night. The breakfast was terrible, the beds were NOT Queens they were regular. If you plan on sleeping in DONT the jack hammering was going on. We came up for a funeral

Helpful?
Thank Softball44mom
AGM_EMB, Manager at Embassy Suites by Hilton Memphis, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and apologize for the issues you had. Our hotel has made every effort to notify every guest of our renovations for the last several months. We have posted the information on our website, added the information to our... More 

Knoxville, Tennessee
Level Contributor
3 reviews
1 of 5 stars Reviewed June 11, 2015

I am a Hilton Diamond Member and routinely stay at Hilton properties when I travel for work and pleasure. However, my stay at the Embassy Suites was very disappointing. Although renovations are on-going, anyone planning to stay there until completion should know a few things. Breakfast consists of a brown bag with a granola bar, muffin, and an apple. Breakfast... More 

Helpful?
Thank Robin C
AGM_EMB, Manager at Embassy Suites by Hilton Memphis, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. As a Diamond HHonors member, we sincerely appreciate your feedback and apologize for the issues you had. Your feedback has enabled us to improve our breakfast options.Our hotel has made every effort to notify every guest of our renovations for the last several... More 

Arden, North Carolina
Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 9, 2015

The Hotel is currently undergoing a major renovation, that was not mentioned in making the reservation. This caused a lower than expected rating due to the noise, dust & general disruption of services.

Helpful?
1 Thank jim g
greenwood ms., United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 5, 2015

do not book online make sure that you are speaking directly to hotel. Third party online site looks very much like hotel site . hotel is in good location but is under full construction only snack in the morning. Too high for the service offered at this time.

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Samuel G
AGM_EMB, Manager at Embassy Suites by Hilton Memphis, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and apologize for the issues you had. It is feedback like yours that enables us to improve our guest experience. We hope you will consider staying with us in the future. More 

Memphis, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 3, 2015

Very unhappy with this hotel. When my business partners and I booked at this location, there was no mention of it being under construction. This is something that should be shown on the website. We didn't find out until we arrived after traveling and working during the day. There was no way to change hotels at the last minute. We... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Zachary Z
AGM_EMB, Manager at Embassy Suites by Hilton Memphis, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel.We sincerely appreciate your feedback and apologize for the issues you had. Our hotel has made every effort to notify every guest of our renovations for the last several months. We have posted the information on our website, added the information to our confirmations,... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 31, 2015 via mobile

It would've been nice to know that all the amenities I associate with an Embassy Suites would be unavailable. I wouldn't have stayed if I had known well-enough in advance. But I'm sure thwy want to keep it a surprise so you aren't as likely to change reservation. Either make it clear nothing will be available or at least offer... More 

Helpful?
2 Thank lawyerb82
AGM_EMB, Manager at Embassy Suites by Hilton Memphis, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel.We sincerely appreciate your feedback and apologize for the issues you had. Our hotel has made every effort to notify every guest of our renovations for the last several months. We have posted the information on our website, added the information to our confirmations,... More 

Gainesville, Georgia
Level Contributor
87 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 27, 2015

I knew going into this stay that renovations were taking place. The lobby and common area on first floor were being renovated. This didn't affect the room, which was very nice. but the fitness room & pool were closed due to renovations. The breakfast was a bag lunch at best. I wasn't told the breakfast had been affected, also.

Helpful?
2 Thank southernbo
AGM_EMB, Manager at Embassy Suites by Hilton Memphis, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel.We sincerely appreciate your feedback and understanding during our renovation. We look forward to having you as a return guest in the near future. More 

Richmond, Virginia
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed May 27, 2015 via mobile

We booked on their website and they let us know that some amenities wouldn't be available. We found Continental breakfasts in a bag, dark pictures on the TVs and incomplete cable service; no workout area and no lobby. Construction begins early in the morning. Prices remain high. At check in, they offer to help you get a room at another... More 

Helpful?
3 Thank 980JillW980
AGM_EMB, Manager at Embassy Suites by Hilton Memphis, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel.We sincerely appreciate your feedback and apologize for the issues you had. Our hotel has made every effort to notify every guest of our renovations for the last several months. We have posted the information on our website, added the information to our confirmations,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

108 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (81)
Viewed
View from Room (8)
Viewed
Hotel & Grounds (13)
Viewed
Dining (3)
Viewed
Bathroom (8)
Viewed
Room/Suite (15)
Viewed
Business Center/Function Rooms (2)
Viewed
Other (32)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (27)
Viewed
Pool/Beach Area (2)
Viewed
Room/Suite (7)
Viewed
Bathroom (1)
Viewed
View from Room (1)
Viewed
Dining (3)
Viewed
Hotel & Grounds (5)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Memphis hotels
0.6 mi away
Hilton Memphis
Hilton Memphis
#18 of 138 in Memphis
4.0 of 5 stars 671 reviews
0.1 mi away
Hampton Inn & Suites Memphis-Shady Grove Road
0.5 mi away
Staybridge Suites Memphis - Poplar Ave East
Show Prices
Show Prices
Show Prices
0.6 mi away
Homewood Suites by Hilton Memphis-Poplar
0.6 mi away
Marriott Memphis East
Marriott Memphis East
#24 of 138 in Memphis
4.0 of 5 stars 283 reviews
11.3 mi away
Hampton Inn & Suites Memphis - Beale Street
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Memphis

Address: 1022 S Shady Grove Rd, Memphis, TN 38120
Location: United States > Tennessee > Memphis
Price Range: $157 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Memphis 3.5*
Number of rooms: 220
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hilton Hotels, Hotels.com, Orbitz, Travelocity, Hotwire, getaroom.com, Priceline and Odigeo so you can book your Embassy Suites by Hilton Memphis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Memphis Hotel Memphis
Memphis Embassy Suites
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay