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Embassy Suites by Hilton Memphis

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Embassy Suites by Hilton Memphis
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738 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Memphis
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Showing 729: English reviews
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

2 night stay- Beautiful and quite! Rooms are very nice and spacious. Shuttle service provided to and from MEM as well as within 3mi radius of hotel. I took the shuttle to near by work location and the driver was kind, professional and truly is proud to work for Hilton! This Embassy is a 5star for sure!

Helpful?
1 Thank Daley61
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We were celebrating our family reunion. The accommodations and services from the staff members were outstanding. We were made to feel welcome. The Evening Reception could have been better; there were only two food items-chips and peanuts.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank H121LMjohnh
Chicago, Illinois
1 review
5 of 5 stars Reviewed 3 weeks ago

Was a very nice place. Would recommend staying here if your going to memphis tn. it is a little bit of a drive if you are going to Graceland. We did not know that they had happy hour for the guest. That was a plus!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Marion M
North Chicago, Illinois
1 review
5 of 5 stars Reviewed 3 weeks ago

Close to airport , downtown and South Haven great for shopping and to all the local attractions. You will enjoy your time. This stay was great for a family of six with children of various ages room all

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank sandrakI8954KJ
1 review
2 of 5 stars Reviewed 3 weeks ago

This hotel was fully booked with a family reunion which was very loud and "hogged" all of the amenities such as breakfast. Tell me if you have a large group so that I can make a fully informed choice.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Marc M
Colleen-AGM, Manager at Embassy Suites by Hilton Memphis, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to... More 

Travelers are raving about these Memphis hotels

Lawrenceville, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Love Embassy hotels and this is truly a great one. Friendly staff and convenient location add up to a perfect stay. Well maintained suites with food on site complimentary and offers a great restaurant option as well. The lobster ravioli was amazing!! I will be back!!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Christne M
Nashville, Tennessee, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I was VERY dissatisfied with the cleaning staff. Their inability to effectively service the room brought down the entire rating for this hotel. If a person doesn't feel their room is clean and it is obvious that the room has not been properly clean, it makes it extremely hard to feel comfortable staying in the hotel. At 3:35pm we return... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Marjorie C
Ciudad Juarez, Mexico
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Good facilities and very spacious beds, bed was really comfortable, decor was pleasing. It was clean although closer detail to finer cleaning, like skirting. thank you to all employees very kind people.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank lauros284
Ponte Vedra, FL, United States
Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed 4 weeks ago

I had 3 major issues with this hotel: 1. Our key cards were cut off after the first night's stay, even though we were booked for two nights. We were in a hurry but went all the way up to our room on the 5th floor, only to find that our keys did not work. Then we had to go... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Wallace M
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Embassy Suites on 1022 Shady Grove has an open area for the lobby where you hear EVERYTHING. All rooms are on tiers above and it can be loud. Complimentary cocktails had the line of the century with one tired bartender. Pool was filled with screaming kids. They have a security guard. #1 thing to think about. There was a semi... More 

Helpful?
Thank Kimberly P
Colleen-AGM, General Manager at Embassy Suites by Hilton Memphis, responded to this review

Thank you for choosing to stay at The Embassy Suites Memphis. I'm sorry your stay was not satisfactory, and I have shared your feedback with the involved departments to ensure that this is an isolated issue. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Memphis

Address: 1022 Shady Grove Rd S, Memphis, TN 38120-4119
Location: United States > Tennessee > Memphis
Price Range: $186 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Memphis 3.5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Embassy Suites Memphis Hotel Memphis
Memphis Embassy Suites
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