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Embassy Suites by Hilton Memphis

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Embassy Suites by Hilton Memphis
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824 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Memphis
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Showing 815: English reviews
Huntsville, United States
Reviewed 4 weeks ago

This hotel is fantastic! If you are serious about customer service and quality of the hotel then you need to make a reservation at this hotel. The rooms were very clean and the staff were helpful and attentive. I felt like I had known some of the staff members forever because that's how they made me feel. I didn't meet...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank kimberlydD8299BN
Miami, Florida
Reviewed 4 weeks ago

Really enjoyed our experience at the EMB Memphis. Breakfast was delicious and the staff amazing. Tyler really went above and beyond our expectations. He drove my husband to the airport in the complimentary shuttle to pick up our rental car while I was working. Extremely accommodating. Would definitely recommend.

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Helpful?
Thank marlao37
Roc
Reviewed 4 weeks ago

Not a typical Embassy. This is due for a face lift. Odors and smells in both rooms. Food and reception was poor. Really needs redecorating and modernization. They bed felt like a board and pillows stunk like dirty hair.

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Thank Z8877ZAkevinh
Goodlettsville, United States
Reviewed 4 weeks ago

I would highly recommend this Embassy Suites to anyone that is planning on staying in Memphis. The Front Desk and all of there Staff are wonderful. There Breakfast Cooks and Staff are Awesome and the Food was Great! My wife is Paralyzed and our Handicap Room was perfect, so If you need special accommodations, this is the place to stay.

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Thank Jimmy B
Reviewed 4 weeks ago

The Memphis Embassy Suites was a pleasurable stay. Cook to order breakfast was especially nice. The managers evening reception was enjoyable. My wife and I have a new years resolution to abstain, so the bartender obliged with some great non alcohol treats. This hotel is in close proximity to the airport and offers shuttle service which made getting around very...

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Thank 16frederickb
Tiptonville, Tennessee
Reviewed 4 weeks ago

Great staff and amenities.Great complimentary breakfast.Rooms super clean and cozy. Got a great workout in a great environment. The staff was very helpful and courteous to all concerns and needs. We will definitely be staying here again!!!!!

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Thank O8525XCnickl
Barbados
Reviewed January 17, 2017 via mobile

For the same price as the local Holiday Inns, this hotel is far superior. Living area with separate bedroom. 2 televisions, very clean with up to date furnishings. They have a good on site restaurant as well as a REAL breakfast with cook to order omelets. Super friendly and very helpful staff. I will return for sure

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Thank Sabbathman
Bigelow, United States
Reviewed January 17, 2017

Hotel rooms need to be renovated - carpet and furnishings are worn. Stayed on Fri and Sat nights - both nights had several youth parties at the hotel. Preteens running up and down the hall and stairways all night.

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Thank 979shelleyt
Memphis, Tennessee
Reviewed January 16, 2017

My husband had a nice visit at the Embassy Suites over a holiday weekend. We haven't been here in years and were happy to see that it has been updated. There were several large groups with many children. When we got there the kids were running around and making lots of noise. The staff was able to put a stop...

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Thank Itzie4you
Tokyo, Japan
Reviewed January 16, 2017

Well, all I can say, this hotel is great on its own. But the staff were like woods, logs. No smile I can see from them. Let me cut it short for the the review with pros and cons. Pros: 1. When you get in, huge area where everything can be seen right there, right side, you will see gym...

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Thank tseflash
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service

Additional Information about Embassy Suites by Hilton Memphis

Address: 1022 S Shady Grove Rd, Memphis, TN 38120
Location: United States > Tennessee > Memphis
Price Range: $182 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Memphis 3.5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Embassy Suites Memphis Hotel Memphis
Memphis Embassy Suites
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Questions & Answers

Here's what travelers have asked, with answers from Embassy Suites by Hilton Memphis staff and other travelers.
5 questions
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3 months ago
London, United Kingdom
3 months ago
Blue Island
8 months ago
Ocean Springs, Mississippi
over a year ago
Peoria, Illinois

See all questions (5)

Questions? Get answers from Embassy Suites by Hilton Memphis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“There is a nice walk in shower in the handicapped accessible room.”
 of 5 bubbles Itzie4you, Jan 16, 2017 | Read review
“All rooms have atrium overlooks. There isn't much scenery looking outside.”
 of 5 bubbles R2500QQmarkd, Jan 11, 2017 | Read review
“535 nice view to the lobby”
 of 5 bubbles 763anak, Sep 27, 2016 | Read review
“Go elsewhere.”
  • Moldy Airconditioner
  • Clogged filter that was 7 months old.
  • Dusty vent
 of 5 bubbles josephLem, Aug 25, 2016 | Read review
“Definitely choose a high level 'corner room'. This is an atrium hotel..”
 of 5 bubbles jennifercX3200GB, Aug 11, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question