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Four Points by Sheraton Memphis East

Booking.com$99*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
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Four Points by Sheraton Memphis East
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254 Reviews from our TripAdvisor Community

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Showing 248: English reviews
Atlanta, Georgia
Reviewed August 11, 2014 via mobile

Perfect for business travelers. I had no problems. This seems like a much safer option than some other hotels closer to the airport. Free shuttle which they booked ahead of time to ensure timely departure, newly renovated everything, comfy bed, complimentary bottled water in the rooms, free breakfast. Chris helped me sign up with their rewards program. I was here...

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Helpful?
Thank Smackqueline
Cortney O, Manager at Four Points by Sheraton Memphis East, responded to this review

Hi Smackqueline! You're right on the money, there. Four Points are designed to deliver what matters most to business travelers. We're so glad this resonated positively with you! Also, welcome to the Starwood Preferred Guest program, the most award winning hotel loyalty program of the last 15 years! We're delighted to have you as a memeber. Come back and see...

Charlotte, North Carolina
Reviewed August 9, 2014 via mobile

The hotel seems a little older however the room was nice and clean. The bathroom is a tad small. The air conditioner is extremely loud and it's hard to watch tv while the air is running. The hotel is in a convenient area with shopping and dining nearby. All in all I would stay here again.

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Helpful?
Thank nickl10
Cortney O, Manager at Four Points by Sheraton Memphis East, responded to this review

Hi there, Nickl10! Thanks for taking the time to write. We're glad you you had a good stay and we'd love to see you again.

Dallas, Texas
Reviewed August 7, 2014

The best thing about this hotel is probably the staff. Everyone was so nice and went out of their way to be helpful. The hotel itself is pretty small. It appears to be the Four Points concept to maximize the use of space. The lobby, the elevators, the rooms, the bathrooms - everything is designed to pack as much as...

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Helpful?
Thank Dallas_Traveler3
Cortney O, Manager at Four Points by Sheraton Memphis East, responded to this review

Hi Dallas Traveler3! I will be sure to share your sentiments with the staff! It's hearing things like what you wrote that is the reason they do what they do. As for the size of the guest and bath rooms, you are right in that the majority of our guests are by themselves visiting businesses in the area for a...

Memphis, Tennessee
Reviewed August 6, 2014

I had to stay here while my kitchen in my home was being remodeled after a water leak. One of the friendliest hotels I have ever stayed. The staff was outgoing, accommodating and helpful. Wed night is a meet and greet with free beer and BBQ for guests. The rooms are comfortable and roomy. Most importantly it is CLEAN. Great...

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Helpful?
Thank RiverRat227
Cortney O, Manager at Four Points by Sheraton Memphis East, responded to this review

Hi RiverRat227! We were glad to have you! We only wish it could have been under more fortunate circumstances. I'm so happy to hear you enjoyed Best Brews and Barbecue on Wednesdays. It's really great time without a lot of fuss. And, of course, friendly, clean, and comfortable are the foundation of any good stay. Come back and see us...

Washington DC, District of Columbia
Reviewed July 30, 2014

Pros: The staff were all nice and helpful, the breakfast buffet was great (and the staff at breakfast were especially nice), the pool was adequate for kids to enjoy, the gym was pretty decent, and the rates were quite reasonable. Cons: Entering and exiting the parking lot is as harrowing as others have said. There is no restaurant or bar...

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Helpful?
Thank Tracey C
Reviewed July 27, 2014

Came here on a visit to Memphis. I have done several visits to memphis must of them are quick in and out. I tried going to some motels, but I could not get a decent night sleep due to the beds being in such bad shape. However this hotel is wonderful. It is very clean, and the facilities are in...

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Helpful?
Thank Brenda L
Houston, Texas
Reviewed July 10, 2014

The people were nice and helpful. All hotels were sold out except this one. It was pleasant and they served coffee and tea in the hallway all hours. The only problem was an old elevator that was unairconditioned. They also charge for breakfast but it was all you can eat. Nice restaurant next door. Great location.

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Helpful?
Thank judylporter
Cortney O, Guest Relations Manager at Four Points by Sheraton Memphis East, responded to this review

Judylporter, We're glad to hear that you had a good experience with us, and I'm particularly pleased to hear that you enjoyed our dining services! I am sorry that you had to deal with the discomfort of the elevator. I know that air conditioning is important in our Memphis summers! Based on your rating, I'm confident that your room temperature...

Cape Girardeau, Missouri, USA
Reviewed July 9, 2014

The hotel itself is nice and we were satisfied with the room until we wanted to shower. The water was barely lukewarm. We called and they sent a maintenance worker up that proceeded to tell us that it was hot (even though I could hold my hand under jut the hot water without moving it) and that the reason that...

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Helpful?
Thank SJAC67
Cortney O, Guest Relations Manager at Four Points by Sheraton Memphis East, responded to this review

First, let me say that I am glad to hear about your overall satisfaction with the hotel. However, I am very sorry to hear that you were inconvenienced by a lack of hot water in your room. I can assure you that any such complaints that are brought to our front desk staff are indeed investigated and addressed, though I...

Saint Louis, Missouri
Reviewed July 8, 2014

The personnel is very friendly and nice. The rooms are worn and need updates. The bathrooms are too tight. The hotel is in the desirable Memphis East area with more than enough high quality restaurants. It's in a very safe area

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Helpful?
Thank Roger H
Cortney O, Guest Relations Manager at Four Points by Sheraton Memphis East, responded to this review

Thanks for sharing your review! We are in a fantastic part of the city, and we're glad you enjoyed the location as well as our friendly staff! I am sorry to hear that you found your room to be in need of an update. As I'm sure you could tell from our decor and the style of our furniture, we...

Chicago, Illinois
Reviewed July 1, 2014

Upon arrival, we were greeted by a very friendly front desk staff. They gave us tips on restaurants and fun things to do. We were pleased with the updated and attractive lobby, along with our room which was very clean comfortable. The only problem was a very small bathroom but it wasn't a huge hindrance. My husband and I enjoyed...

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Helpful?
Thank JMSFam
Cortney O, Guest Relations Manager at Four Points by Sheraton Memphis East, responded to this review

JMSFam, As the Guest Services Manager, I'm extremely glad that you found our staff and our service so helpful and friendly! We're also pleased to hear that you and your family felt that you received a great value for your cost! I am very sorry to hear that you had issues with your room's shower and tub. However, I am...

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Four Points by Sheraton Memphis East hotel is near the business corridor, Beale Street, and Graceland. This Memphis hotel offers a complimentary airport shuttle and free wifi with guest's hotel room. ... more   less 

Additional Information about Four Points by Sheraton Memphis East

Address: 5877 Poplar Ave, Memphis, TN 38119-3949 (Formerly Park Place Hotel Memphis)
Location: United States > Tennessee > Memphis
Price Range: $117 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Memphis East 3*
Number of rooms: 123
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Also Known As:
4 Points By Sheraton Memphis East
Four Points By Sheraton Memphis East Hotel Memphis
Park Place Memphis
Memphis Park Place Hotel
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Questions & Answers

Here's what travelers have asked, with answers from Four Points by Sheraton Memphis East staff and other travelers.
2 questions
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Questions? Get answers from Four Points by Sheraton Memphis East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Suggest you stay elsewhere”
BettendorfTraveler, 3 weeks ago | Read review
“Starbucks is around the corner, plus a really neat pastry shop next door.”
jimdG9216ID, Apr 10, 2017 | Read review
“Quite and has an Awesome Gym!!!!!”
septemberw2016, Feb 5, 2017 | Read review
“The 5th floor (top) was quiet. The first floors had the pool, gym, business center, and breakfast for convenience.”
JPcasino, Aug 27, 2016 | Read review
“Stayed on the 5th floor facing Poplar, which is a very busy street, but noise was not a factor.”
C9471FFpaulk, Jul 23, 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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