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Four Points by Sheraton Memphis East

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Four Points by Sheraton Memphis East
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236 Reviews from our TripAdvisor Community

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Showing 230: English reviews
Oak Creek, Wisconsin, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife Ann and I are spending out wedding anniversary in Memphis and we have had a remarkable experience at Four Points by Sheraton Memphis East. At the check-in we met Kimilkah Jones and Sherod (not sure of his last name) and they were amazing. We were greeted warmly and they treated us like "special" guests. I mentioned it was... More 

Helpful?
Thank JPcasino
Kaiserslautern, Germany
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

The staff at the front desk was friendly and helpful, the staff at breakfast on the other hand was the exact opposite. The room was nice and spacious. The bathroom was old and the door didn't close all the way. Breakfast was not included and for the $20 we paid there we could have gotten a much better breakfast elsewhere.... More 

Helpful?
Thank itravels2016
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

Limited breakfast, average rooms BUT friendly staff. Would rather stay in Marriott next door. Not recommended for holidays. The rooms are average, breakfast not laid down well and over all the hotel does not give a rich feeling

Helpful?
Thank Abhishek S
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We had an overnight stay in Memphis on our family trip. The rooms were very nice. All the staff were very friendly and helpful. They even have a nice car company that you can pay to take you to locations in Memphis instead of having to use a cab.

Helpful?
Thank Gary S
Robin J, Director of Sales at Four Points by Sheraton Memphis East, responded to this review

Thanks so much for your positive review. We really appreciate your feedback. Please come back to Memphis and visit us again! We would love that! Sincerely, Robin Jordan Director of Sales More 

Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed in this hotel on our recent three night stay in Memphis. The staff here are fantastic and our room was large and pleasant. The hotel itself could probably do with a bit of a facelift but it was certainly comfortable. As we were touring it is a bit out of the way from the main city highlights. That... More 

Helpful?
Thank Michael W
Tallahassee, Florida
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This was our 4th stay at this hotel and it is always very pleasant. The staff cannot do enough to make your visit complete. The rooms are clean, beds are comfortable and although one takes their life into their own hands entering and exiting the parking lot, it is worth it. We have learned how to maneuver. It is halfway... More 

Helpful?
Thank Deborah H
Oconomowoc, Wisconsin
Level Contributor
59 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

My family stayed here last night, and this place had a lot of hits, but some glaring misses. I was very impressed with the friendliness of the staff, and their ability to check me in, and provide important points about the hotel. The rooms were close together, perfect for family, and were well appointed. I cannot rave more about the... More 

Helpful?
1 Thank Flatham
Robin J, Director of Sales at Four Points by Sheraton Memphis East, responded to this review

Thanks for all your feedback. I will definitely pass it along to our GM. We are actually renovating at the beginning of the 2017 year. We can't wait and hopefully you can come back and visit us again after the hotel is finished with the renovation. Again, we appreciate you took the time to let us know how we did.... More 

Seattle, Washington
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 23, 2016

This particular Four Points is in a part of town that is only 15 minutes from downtown, the airport, and businesses like FedEx World headquarters, yet there are also a lot of restaurants in the immediate area as well. Staff was very friendly.

Helpful?
1 Thank Paul K
Robin J, Director of Sales at Four Points by Sheraton Memphis East, responded to this review

Thanks so much for your review and I am glad you had a pleasant stay. We appreciate the kind words about our staff and yes we are located in a great part of town. We hope when you return to Memphis you will stay with us again! Thanks again and we hope to see you soon! Sincerely, Robin Jordan Director... More 

Heber Springs, Arkansas
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 17, 2016

I arrived here for a 1 night stay via Priceline Express deal. I mention that its an older hotel as I stayed here 20 years ago when it was a Holiday Inn I believe. Check in was smooth and it wasn't a busy weekend so parking was easy. I went to mu 4th floor room which was right next to... More 

Helpful?
Thank OzarkTroutBum
Robin J, Director of Sales at Four Points by Sheraton Memphis East, responded to this review

Thanks so much for such a positive review. We appreciate all your feedback. Hopefully by next year we will have all new furniture and new TV's in all our sleeping rooms. If you ever return to Memphis please come see us again! We would love that! Sincerely, Robin Jordan Director of Sales More 

Danville, West Virginia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 10, 2016 via mobile

Falling into disrepair. I'll enclose pictures of the wallpaper falling away from the walls and marks on walls. The tub would not drain. The coffee was very good. The hotel is very quiet and peaceful. The bathroom is EXTREMELY small and hard to move around in to get ready. The beds are very high and soft. Overall, not bad if... More 

Helpful?
Thank Mike C
Robin J, Director of Sales at Four Points by Sheraton Memphis East, responded to this review

I am sorry for the unpleasant stay. We are about to start renovating our hotel at the end of the year. Hopefully you will return once that is done. Thanks for your feedback. We really appreciate it! Thanks again! Robin Jordan Director of Sales More 

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Four Points by Sheraton Memphis East hotel is near the business corridor, Beale Street, and Graceland. This Memphis hotel offers a complimentary airport shuttle and free wifi with guest's hotel room. ... more   less 

Additional Information about Four Points by Sheraton Memphis East

Address: 5877 Poplar Ave, Memphis, TN 38119-3949 (Formerly Park Place Hotel Memphis)
Location: United States > Tennessee > Memphis
Price Range: $106 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Memphis East 3*
Number of rooms: 123
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Also Known As:
Four Points By Sheraton Memphis East Hotel Memphis
4 Points By Sheraton Memphis East
Park Place Memphis
Memphis Park Place Hotel
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