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All reviewsparking lotnice gymbusy roadfree internetmemphis eastthe check in processcomfortable staybreakfast buffet isfront desk clerkgood nights sleepenjoyed my staythe hotel is cleanking bedhotel staffbeale streetlobbypoplar
Friendly staff but the hotel wasn’t the cleanest but did the trick . Bed was comfortable enough though roadway outside could be a bit noisy at times. If the price fits your budget, it would be fine but probably wouldn’t choose to go here again.More
Thank Brian W
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded 1 week ago
Thanks so much for your review. We are in the process of getting final approval from Marriott for our renovation. The upgrades are coming and we will definitely share all your feedback to our management team about the cleanliness. We were very busy this week...More
We left booking accommodation in Memphis a little late in the race. Airbnb was sold out and hotel options (especially downtown) were limited because of the Beale Street Music Festival and other events in Memphis on the weekend during our visit.
We chose Four Points...More
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded May 9, 2018
Wow! Thank you for your awesome review! We love hearing from our awesome guests that enjoyed their stay. I'm so glad to see our team went above and beyond to make your stay a little bit more special. We love making our guests feel...More
Stayed 3 nights during our Memphis BBQ visit. Many great restaraunts are nearby on Poplar Ave. It takes about 15 minutes of interstate driving to get to downtown Memphis and Beale Street.
Hotel was adequate with a small outdoor pool and an average gym. A...More
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded 3 weeks ago
Thank you so much for taking the time to tell us about your experience. While we appreciate your review, we would have loved to know how to go above and beyond to provide you with a 5-star experience. Next time you're in Memphis we...More
Unfortunately had to cancel a night due to a family emergency, but Sharod at the front desk helped cancel without any penalties & was so kind when headquarters wouldn’t help with my situation.
We still stayed there one night, and the hotel was clean, family...More
1 Thank Kelly N
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded March 26, 2018
We LOVE seeing reviews from our guests that really enjoyed their stay. I am so sorry to hear about your family emergency, but I'm so pleased to see that Sharod took care of everything. We LOVE Sharod!
We can't wait for you to...More
You never know what you’re getting booking on-line but we were very pleased with this hotel for our one-night stay as we passed through Memphis. Hotel staff very friendly - special shout-out to Cisco for his friendly customer service!More
Thank Linda G
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded February 27, 2018
We are so thankful to read reviews like yours. We work hard to provide an atmosphere that makes you feel like you've found a home away from home. I will let my staff, especially Cisco, know of your kind words, and I'll tell them...More
Whether the breakfast is complimentary depends on what kind of reservation you have. There is a quite nice restaurant literally across the courtyard from the hotel. Besides one of Memphis best restaurants (Erling's, among... More
Whether the breakfast is complimentary depends on what kind of reservation you have. There is a quite nice restaurant literally across the courtyard from the hotel. Besides one of Memphis best restaurants (Erling's, among the top 100 in the US) is located within 1-2 miles from the hotel. The hotel is not 5 star, but neither is the price, so in my opinion, it is well worth staying there.
Response from Cortney O | Property representative |
We are located in East Memphis, which is about as far east in the city as you can go without leaving it. Beale St., as well as the National Civil Rights Museum, Tom Lee Park, and the Mississippi River, located in... More
We are located in East Memphis, which is about as far east in the city as you can go without leaving it. Beale St., as well as the National Civil Rights Museum, Tom Lee Park, and the Mississippi River, located in downtown, which is the western-most edge of the city. It takes about 25 minutes by car to get from one to the other. Our appointment based shuttle service can get you to the establishments in the immediate vicinity of the hotel. Because our shuttle also services airport appointments, it may not be available on demand. A cab ride to downtown typically runs $35-$40. When guests' stays are planned for more than one day and will include trips to various areas of the city, we do recommend checking whether the cost of renting a car fits within their travel budget.
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"My room was very quiet but not a good view. Excellent a/c system!"