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Four Points by Sheraton Memphis East

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Traveler (56)
Room & Suite (31)
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Overview
  • Excellent28%
  • Very good39%
  • Average21%
  • Poor8%
  • Terrible4%
Travelers talk about
“parking lot”(26 reviews)
“nice gym”(3 reviews)
“busy road”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Four Points by Sheraton Memphis East
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Four Points by Sheraton Memphis East
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (283)
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80
101
59
22
13
Show reviews that mention
All reviewsparking lotnice gymbusy roadfree internetmemphis eastthe check in processcomfortable staybreakfast buffet isfront desk clerkgood nights sleepenjoyed my staythe hotel is cleanking bedhotel staffbeale streetlobbypoplar
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1 - 5 of 275 reviews
Reviewed 1 week ago via mobile

Friendly staff but the hotel wasn’t the cleanest but did the trick . Bed was comfortable enough though roadway outside could be a bit noisy at times. If the price fits your budget, it would be fine but probably wouldn’t choose to go here again.More

Thank Brian W
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded 1 week ago

Thanks so much for your review. We are in the process of getting final approval from Marriott for our renovation. The upgrades are coming and we will definitely share all your feedback to our management team about the cleanliness. We were very busy this week...More

Hotel's Favorite
Reviewed May 8, 2018

We left booking accommodation in Memphis a little late in the race. Airbnb was sold out and hotel options (especially downtown) were limited because of the Beale Street Music Festival and other events in Memphis on the weekend during our visit. We chose Four Points...More

Thank ScottyInSyd
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded May 9, 2018

ScottyinSyd, Wow! Thank you for your awesome review! We love hearing from our awesome guests that enjoyed their stay. I'm so glad to see our team went above and beyond to make your stay a little bit more special. We love making our guests feel...More

Reviewed 3 weeks ago

Stayed 3 nights during our Memphis BBQ visit. Many great restaraunts are nearby on Poplar Ave. It takes about 15 minutes of interstate driving to get to downtown Memphis and Beale Street. Hotel was adequate with a small outdoor pool and an average gym. A...More

Thank tcubsfan
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded 3 weeks ago

Tcubsfan, Thank you so much for taking the time to tell us about your experience. While we appreciate your review, we would have loved to know how to go above and beyond to provide you with a 5-star experience. Next time you're in Memphis we...More

Reviewed March 21, 2018 via mobile

Unfortunately had to cancel a night due to a family emergency, but Sharod at the front desk helped cancel without any penalties & was so kind when headquarters wouldn’t help with my situation. We still stayed there one night, and the hotel was clean, family...More

1  Thank Kelly N
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded March 26, 2018

Dear Kelly, We LOVE seeing reviews from our guests that really enjoyed their stay. I am so sorry to hear about your family emergency, but I'm so pleased to see that Sharod took care of everything. We LOVE Sharod! We can't wait for you to...More

Reviewed February 26, 2018 via mobile

You never know what you’re getting booking on-line but we were very pleased with this hotel for our one-night stay as we passed through Memphis. Hotel staff very friendly - special shout-out to Cisco for his friendly customer service!More

Thank Linda G
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded February 27, 2018

Linda, We are so thankful to read reviews like yours. We work hard to provide an atmosphere that makes you feel like you've found a home away from home. I will let my staff, especially Cisco, know of your kind words, and I'll tell them...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Free Parking
Business Center with Internet Access
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Outdoor pool
Details
Price range
$118 - $181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
$118 - $181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
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Traveler (56)
Room & Suite (31)
Dining (1)
Pool & Beach (1)
Business Center & Event Rooms (11)
Questions & Answers
Ask a question
CaptPeanut
July 20, 2017|
Answer
Response from Vic B | Reviewed this property |
Yes they have a coin operated guest laundry.
1
Vote
CaptPeanut
February 17, 2017|
AnswerShow all 2 answers
Response from SrgnFsh | Reviewed this property |
Whether the breakfast is complimentary depends on what kind of reservation you have. There is a quite nice restaurant literally across the courtyard from the hotel. Besides one of Memphis best restaurants (Erling's, among... More
1
Vote
LoriK555428
July 26, 2015|
AnswerShow all 4 answers
Response from Cortney O | Property representative |
Hi LoriK, We are located in East Memphis, which is about as far east in the city as you can go without leaving it. Beale St., as well as the National Civil Rights Museum, Tom Lee Park, and the Mississippi River, located in... More
1
Vote
Room Tips
"My room was very quiet but not a good view. Excellent a/c system!"
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"The fridge was louder than the a/c!"
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"Avoid rooms near the elevator and ice machine to reduce noise"
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"Suggest you stay elsewhere"
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