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Courtyard Memphis East/Bill Morris Parkway

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#34 of 136 Hotels in Memphis
Certificate of Excellence
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1 room 2 adults 0 children
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Courtyard Memphis East\/Bill Morris Parkway
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152 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Memphis East/Bill Morris Parkway
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Showing 149: English reviews
Chicago, Illinois
Reviewed August 22, 2016

This was my first time staying at this hotel, I was very impressed with how clean the hotel is. The staff is nice too. Checking in late at night, the front desk associate was awesome, he was very helpful in informing me of good spots to go, and good food choices. When I went to check out a few days...

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Helpful?
Thank Andy H
Reviewed August 22, 2016 via mobile

We only stayed one night, but we really enjoyed our stay. The room was very clean and comfortable. The bed was very comfortable as well. We ordered a meal from the Bistro, it was delicious. The best part of our stay was the staff. From the maids, to the restaurant, to the front desk, everyone was genuinely friendly and helpful....

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Thank Christine K
Orlando, Florida
Reviewed July 29, 2016

This hotel was very nice, and was in very good condition. I love staying at Courtyards, and they have a nice little backyard area where I could just relax and get my work done. The staff was also friendly, and the room was very clean. Thanks!

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Helpful?
Thank bhavik222
Management response:

Thank you for your kind response and we are glad that you enjoyed your stay with us. We look forward to seeing you in the near future and I will let the staff know of your kind words.

Greenwood, Mississippi
Reviewed July 26, 2016

I enjoy the time I spent at this hotel. The Staff at the front desk & housekeeping was so kind, helpful and friendly. We (My family members and I) enjoyed our stay, we had a good time at the hotel for our family reunion. We won't hesitate to use Courtyard hotels in the future.

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Thank mandyhill2000
Memphis, Tennessee
Reviewed July 25, 2016

I really enjoyed my stay. I initially was calling to stay one night but after speaking with the guy at the desk named Marlon I booked my room for two nights. I'm glad I did. I was able to get some much needed rest. I will stay there again.

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Helpful?
Thank danajackson2016
Jonathan W, General Manager at Courtyard Memphis East/Bill Morris Parkway, responded to this review

We thank you for your great feedback and encouraging comments about our service. We look forward to serving you again soon. Thanks, Jonathan W.

Reviewed July 23, 2016 via mobile

Staff was very nice. Beds were hard and very uncomfortable. There was a lot of noise from people at the pool at 11:00 at night. Air conditioner was pretty loud, but it worked well. Room was clean. Average place to stay, although a little disappointing for a Marriott.

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Helpful?
Thank ape_h01
Jonathan W, General Manager at Courtyard Memphis East/Bill Morris Parkway, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for issues you experienced. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment...

Edmond, Oklahoma
Reviewed July 19, 2016 via mobile

Nice facilities! We stayed for 5 nights. Easy access to Highway and restaurants. We enjoyed the pool and the gym! Staff was very nice and accommodating! Spacious room with microwave and fridge. Double bed was pretty small since we're used to a king. We would stay here again!

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Helpful?
Thank Kara J
Jonathan W, General Manager at Courtyard Memphis East/Bill Morris Parkway, responded to this review

Thank you for the wonder feedback. We look forward to serving you again in the future. Thanks, Jonathan W.

Nashville, Tennessee
Reviewed July 12, 2016

Stuff happens - but - that's why hotels should have two Internet providers. Yes, I was without Internet and that put me in a huge hole. They kept saying it was all Marriotts - but I called two others and they were up - and i went to another and sat in the lobby. The hotels itself is nice, fine,...

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Helpful?
Thank TravelManSouth
Jonathan W, Manager at Courtyard Memphis East/Bill Morris Parkway, responded to this review

Dear Guest, I do apologize for the internet issues. I will explore the options of what the issue was and check into options to insure reliability. I am sure this was an isolated issue as we seldom have connectivity issues. Thank you so much for your valuable feedback. Thanks, Jonathan W.

Reviewed July 5, 2016 via mobile

I love this Hotel. We spent 4th of July weekend here and had a blast. Check in was very quick (5 min Max). The room was very spacious and beautiful. Our balcony overlooked the pool area, which has a really nice size pool, cabana, grill, and towels. It's located close to the highway, gas station, and a Family Dollar. They...

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Helpful?
Thank Cristy G
Management response:

Thank you for your great comment and we are vey glad that you enjoyed your stay with us and we hope that you will come back to visit soon.

Livingston, United Kingdom
Reviewed July 2, 2016 via mobile

We spent four nights here and found everything to be spot on. Friendly helpful staff, good breakfast and clean and comfortable rooms, in a quiet area, close to amenities. Lovely pool area, and pool. Would be happy to return. Would also highly recommend this hotel.

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Thank Dorothy R
Management response:

Thank you for staying with us and we look forward for your return.

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard Memphis East/Bill Morris Parkway

Address: 3076 Kirby Pkwy, Memphis, TN 38115-7718
Location: United States > Tennessee > Memphis
Price Range: $115 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Memphis East/Bill Morris Parkway 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Memphis Marriott
Memphis Courtyard
Hotel Style:
#9 Business Hotel in Memphis
#15 Family Hotel in Memphis
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Memphis East/Bill Morris Parkway staff and other travelers.
2 questions
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Nashville, Tennessee

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Questions? Get answers from Courtyard Memphis East/Bill Morris Parkway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room 214 very spacious.”
Ddivas, Mar 6, 2017 | Read review
“Higher floor”
guestdeclined, Feb 22, 2017 | Read review
“Ask about the balcony rooms”
roadhog71, Feb 8, 2017 | Read review
“All rooms are good!”
  • The room looks great!
bhavik222, Dec 6, 2016 | Read review
“Recently renovated”
Mikepatel1011, Sep 5, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question