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Courtyard Memphis East/Bill Morris Parkway

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#34 of 138 Hotels in Memphis
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Courtyard Memphis East\/Bill Morris Parkway
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133 Reviews from our TripAdvisor Community

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Showing 130: English reviews
Chicago, Illinois
Level Contributor
88 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my first time staying at this hotel, I was very impressed with how clean the hotel is. The staff is nice too. Checking in late at night, the front desk associate was awesome, he was very helpful in informing me of good spots to go, and good food choices. When I went to check out a few days... More 

Helpful?
Thank Andy H
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We only stayed one night, but we really enjoyed our stay. The room was very clean and comfortable. The bed was very comfortable as well. We ordered a meal from the Bistro, it was delicious. The best part of our stay was the staff. From the maids, to the restaurant, to the front desk, everyone was genuinely friendly and helpful.... More 

Helpful?
Thank Christine K
Charlotte, North Carolina
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 3 weeks ago

We had a very pleasant stay. Our first room's a/c wasn't working, but the staff was quick to find another room. They gave suggestions for great bbq dinner with shuttle service!!! Of course very comfortable beds and clean room.

Helpful?
Thank N2019ZErichardg
Management response:

Please accept our sincere apology. We are very sorry to have checked you in a room with A\C issues. It was clearly a mistake at our end and not one that we take lightly. We can certainly appreciate your shock when notice the A/C unit was not working. We thank you for bringing this to our attention. It will help... More 

Orlando, Florida
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel was very nice, and was in very good condition. I love staying at Courtyards, and they have a nice little backyard area where I could just relax and get my work done. The staff was also friendly, and the room was very clean. Thanks!

Helpful?
Thank bhavik222
Management response:

Thank you for your kind response and we are glad that you enjoyed your stay with us. We look forward to seeing you in the near future and I will let the staff know of your kind words. More 

Greenwood, Mississippi
Level Contributor
5 reviews
5 of 5 stars Reviewed July 26, 2016

I enjoy the time I spent at this hotel. The Staff at the front desk & housekeeping was so kind, helpful and friendly. We (My family members and I) enjoyed our stay, we had a good time at the hotel for our family reunion. We won't hesitate to use Courtyard hotels in the future.

Helpful?
Thank mandyhill2000
Memphis, Tennessee
1 review
5 of 5 stars Reviewed July 25, 2016

I really enjoyed my stay. I initially was calling to stay one night but after speaking with the guy at the desk named Marlon I booked my room for two nights. I'm glad I did. I was able to get some much needed rest. I will stay there again.

Helpful?
Thank danajackson2016
Jonathan W, General Manager at Courtyard Memphis East/Bill Morris Parkway, responded to this review

We thank you for your great feedback and encouraging comments about our service. We look forward to serving you again soon. Thanks, Jonathan W. More 

1 review
3 of 5 stars Reviewed July 23, 2016 via mobile

Staff was very nice. Beds were hard and very uncomfortable. There was a lot of noise from people at the pool at 11:00 at night. Air conditioner was pretty loud, but it worked well. Room was clean. Average place to stay, although a little disappointing for a Marriott.

Helpful?
Thank ape_h01
Jonathan W, General Manager at Courtyard Memphis East/Bill Morris Parkway, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for issues you experienced. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment... More 

Edmond, Oklahoma
Level Contributor
40 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 19, 2016 via mobile

Nice facilities! We stayed for 5 nights. Easy access to Highway and restaurants. We enjoyed the pool and the gym! Staff was very nice and accommodating! Spacious room with microwave and fridge. Double bed was pretty small since we're used to a king. We would stay here again!

Helpful?
Thank Kara J
Jonathan W, General Manager at Courtyard Memphis East/Bill Morris Parkway, responded to this review

Thank you for the wonder feedback. We look forward to serving you again in the future. Thanks, Jonathan W. More 

Nashville, Tennessee
Level Contributor
517 reviews
371 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
2 of 5 stars Reviewed July 12, 2016

Stuff happens - but - that's why hotels should have two Internet providers. Yes, I was without Internet and that put me in a huge hole. They kept saying it was all Marriotts - but I called two others and they were up - and i went to another and sat in the lobby. The hotels itself is nice, fine,... More 

Helpful?
Thank TravelManSouth
Jonathan W, Manager at Courtyard Memphis East/Bill Morris Parkway, responded to this review

Dear Guest, I do apologize for the internet issues. I will explore the options of what the issue was and check into options to insure reliability. I am sure this was an isolated issue as we seldom have connectivity issues. Thank you so much for your valuable feedback. Thanks, Jonathan W. More 

Level Contributor
8 reviews
4 of 5 stars Reviewed July 5, 2016 via mobile

I love this Hotel. We spent 4th of July weekend here and had a blast. Check in was very quick (5 min Max). The room was very spacious and beautiful. Our balcony overlooked the pool area, which has a really nice size pool, cabana, grill, and towels. It's located close to the highway, gas station, and a Family Dollar. They... More 

Helpful?
Thank Cristy G
Management response:

Thank you for your great comment and we are vey glad that you enjoyed your stay with us and we hope that you will come back to visit soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Memphis East/Bill Morris Parkway

Address: 3076 Kirby Pkwy, Memphis, TN 38115-7718
Location: United States > Tennessee > Memphis
Price Range: $113 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Courtyard Memphis East/Bill Morris Parkway 2.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Memphis Courtyard
Memphis Marriott
Hotel Style:
#9 Business Hotel in Memphis
#15 Family Hotel in Memphis
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