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Fairfield Inn & Suites Memphis I-240 & Perkins

166 reviews
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Traveler (41)
Room & Suite (20)
Pool & Beach (4)
Overview
  • Excellent6%
  • Very good30%
  • Average27%
  • Poor18%
  • Terrible19%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
2.5 Star Hotel
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Mar 4Mar 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (166)Write a Review
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All reviewsusual fairfieldwafflesrestaurant recommendationscold cerealspent nights herestaff was very friendly and helpfuloutdoor poolclean roomwould stay here againfreewaydowntown
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51 - 55 of 165 reviews
Reviewed June 29, 2016 via mobile

We tried to sleep in during our one night stay and were woken up at 9 in the morning by housekeeping. The bed was literally too short for my averagely tall fiance, and it and the pillows were uncomfortable. There is no ice machine available...More

Thank Louise C
Response from Precious H, Manager at Fairfield Inn & Suites Memphis I-240 & PerkinsResponded July 11, 2016

Thank you for your feedback and we apologize for the inconvenience you experienced, we are undergoing renovations and hope you give us a chance to get it right.

Reviewed June 23, 2016

My husband and I decided on a weekend getaway to Memphis. I picked this hotel due to the reasonable rate despite the website stated they were in the process of remodeling and the pool wasn't available. I ended up booking for 3 nights and we...More

Thank Traveler20140000
Response from Precious H, General Manager at Fairfield Inn & Suites Memphis I-240 & PerkinsResponded June 24, 2016

Thank you for your feedback, we apologize for the lack of service you experienced here at the property. We will definitely be discussinh this with the departments involved. We hope you give us a chance to get it right.

Reviewed June 20, 2016

I never write reviews but this place is the worst. There were bugs in the room. The air condition in the room was very weak as it was 95 degrees. The ice makers didn't work and the pool was closed due a tree falling in...More

1  Thank Tom B
Response from Precious H, General Manager at Fairfield Inn & Suites Memphis I-240 & PerkinsResponded June 30, 2016

Thank your for you feedback. I apologize for the inconvenience you experienced and the miscommunication, our pool is closed due to renovations.

Reviewed June 17, 2016

We are seasoned travelers and can forgive a lot of things but this was an absolute nightmare. It started at check in, we arrived about 6pm and found out that there was no double room available for us after booking in OCTOBER of last year....More

1  Thank FEMAtraveler
Response from Precious H, General Manager at Fairfield Inn & Suites Memphis I-240 & PerkinsResponded June 19, 2016

Thank you for your feedback but, we have gotten the tree taking care of. I do apologize about the inconvenience this may caused you guys to have.

Reviewed June 14, 2016

I stay here often for business. The hotel has ONE van and the air conditioning in it has been broken for the past 3 month. It's HOT in Memphis this time of year! When I inquire about this with the front desk, they just act...More

Thank Craig N
Response from Precious H, Manager at Fairfield Inn & Suites Memphis I-240 & PerkinsResponded June 16, 2016

Thank you for your feedback, we have fixed the air in the van, the pick up yimes will be addressed with the front desk. We apologize for the inconvenience you experienced.

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Center with Gym / Workout Room
Restaurant
Hotel Amenities
Free Parking
Breakfast included
Business Center with Internet Access
Self-Serve Laundry
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Tennis Court
Details
Price range
$98 - $142 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$98 - $142 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (41)
Room & Suite (20)
Pool & Beach (4)
Dining (1)
Business Center & Event Rooms (1)
Questions & Answers
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Room Tips
"Don't stay at this hotel"
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"Back of the building was very quiet."
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"I always go top floor that way you don't have people banging around above you ;)"
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"Ask for a room away from the elevator"
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