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Fairfield Inn & Suites Memphis I-240 & Perkins

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Fairfield Inn & Suites Memphis I-240 & Perkins
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125 Reviews from our TripAdvisor Community

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Showing 124: English reviews
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

So let's start at the beginning. Getting out of the car and walking across the parking lot to the front entrance, we found a shell casing to a hand gun round. Not the best initial impression. Continue to the front desk to check-in and were greeted by a woman who clearly did not enjoy her job. The hotel was under... More 

Helpful?
Thank TheDyer7
Precious H, General Manager at Fairfield Inn & Suites Memphis I-240 & Perkins, responded to this review

Thank you for your feedback and staying with us we are fumigating the rooms to fix this issue and we are still under renovations including updating the breakfast. More 

Tupelo, Mississippi
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I am a rewards member and make every attempt to stay at a Marriott brand when I can so I can earn points and usually the staff is great and hotel is great so I feel comfortable and secure. Well not at this hotel. Where do I start. Well upon arriving Front Desk Staff was not very pleasant made you... More 

Helpful?
Thank Natasha P
Precious H, Manager at Fairfield Inn & Suites Memphis I-240 & Perkins, responded to this review

Thank you for your feedback the property is going under renovations and the ants have been addressed with our Pest Control company. We truly do apologize for the lack of service experienced at check in we will also be addressing the front office as well. More 

Kansas City, Kansas
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 23, 2016 via mobile

The worst Marriott hotel I have ever stayed at! The lady at the front desk was rude (and lazy) and acted like she didn't care about a thing. The first thing we saw when walking into our room was an Oreo cookie laying on the floor. In plain sight. The room was dirty. I used a couple towels to try... More 

Helpful?
Thank KOOLCHICfromKC
Precious H, Manager at Fairfield Inn & Suites Memphis I-240 & Perkins, responded to this review

Thank you for your feedback we will be discussing this with the houskeeping staff and desk clerks. More 

Columbus, Ohio
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 22, 2016

I have stayed at Marriott properties exclusively for years but this hotel leaves a sour taste! The property is under renovation but it is not clean. Reservations were made with Marriott Rewards for 2 beds but when we arrived we were given a room with only one bed. When we made it clear to the desk staff we were told... More 

Helpful?
Thank Glenn S
Precious H, Manager at Fairfield Inn & Suites Memphis I-240 & Perkins, responded to this review

We apologize for not upholding our promises, we are currently under renovations and hope you give us chance to get it right. More 

Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed July 20, 2016 via mobile

Bad neighborhood,threatened by other patrons because why?? alternate political views?? Uncaring attitude from staff,asked for television to be fixed and repair dude. never showed up. Several other very nice Marriots in the area.Don't stay here! Hot water doesn't work either!!yuck !!

Helpful?
Thank Travelocitygal
Precious H, Manager at Fairfield Inn & Suites Memphis I-240 & Perkins, responded to this review

We apologize for not upholding our promises, we are currently under renovations and hope you give us chance to get it right More 

East Windsor, NJ
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed July 14, 2016

Staff was pleasant enough, but severely understaffed. The front desk was often unattended as they were working in the breakfast area. A sign said the pool was closed. It still had a tarp over it. Obviously, it had not been open all season, but the website still mentions a pool. I guess there is a pool, it simply is not... More 

Helpful?
Thank jlbigguy
Precious H, Manager at Fairfield Inn & Suites Memphis I-240 & Perkins, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites Memphis I-240 & Perkins. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have... More 

Ottawa, Canada
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed July 3, 2016

We would not return to this hotel, it is not clean,we had no shampoos, no facecloths and the rooms had an awful smell. The breakfast did not have much variety either and the eating area did not look very clean. It is very surprising as this chain is part of Marriott's, we have never experienced this before with any Marriott's... More 

Helpful?
Thank guyjo
Precious H, Manager at Fairfield Inn & Suites Memphis I-240 & Perkins, responded to this review

It has been brought to my attention that your recent visit with us was not up to par. As you may know providing the highest level of hospitality is our number one priority and hearing we have fallen below that standard is something we like to address immediately.I can imagine that our inability to accommodate you with the pleasant stay... More 

Brooksville, Florida
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 2, 2016

1. well to begin with we arrived in the early evening and found out that the 2 bed room that I had a confirmation for was now a king room... 2. when we got to room it was still being cleaned... quite unacceptable with our arrival time.. 3. around midnight the sound of water dripping in our bathroom like the... More 

Helpful?
Thank jpmule379
Precious H, Manager at Fairfield Inn & Suites Memphis I-240 & Perkins, responded to this review

We are truly sorry you had this experience at the property, the front desk as well as maintenance issues have been addressed. Thank you for staying with us and your feedback. More 

Denver, Colorado
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed July 1, 2016

I have stayed at a few other Fairfields and this one is by far the worse. Started poorly. Got in late and the person at the front desk asked what floor I wanted - i asked for something on a higher floor and she put me on the first floor. She put us in a room with a singe king... More 

Helpful?
Thank Jerry S
Precious H, General Manager at Fairfield Inn & Suites Memphis I-240 & Perkins, responded to this review

Thank you for your feedback we are currently undergoing renovations and hope you give us a chance to get it right. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 29, 2016 via mobile

We tried to sleep in during our one night stay and were woken up at 9 in the morning by housekeeping. The bed was literally too short for my averagely tall fiance, and it and the pillows were uncomfortable. There is no ice machine available on the first floor even though there's a sign and a space for it, and... More 

Helpful?
Thank Louise C
Precious H, Manager at Fairfield Inn & Suites Memphis I-240 & Perkins, responded to this review

Thank you for your feedback and we apologize for the inconvenience you experienced, we are undergoing renovations and hope you give us a chance to get it right. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Memphis I-240 & Perkins

Address: 4760 Showcase Blvd, Memphis, TN 38118-8400
Location: United States > Tennessee > Memphis
Price Range: $75 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Memphis I-240 & Perkins 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Fairfield Inn Memphis i-240 And Perkins
Fairfield Inn Memphis i-240 & Perkins Hotel Memphis
Fairfield Memphis
Memphis Fairfield Inn
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