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Fairfield Inn & Suites Memphis I-240 & Perkins

166 reviews
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Traveler (41)
Room & Suite (13)
Pool & Beach (4)
Overview
  • Excellent6%
  • Very good30%
  • Average27%
  • Poor18%
  • Terrible19%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
2.5 Star Hotel
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Rooms
Jan 28Jan 29
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1 room, 2 adults, 0 children
Standard Room
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Reviews (166)Write a Review
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All reviewsusual fairfieldwafflesrestaurant recommendationsspent nights herecold cerealstaff was very friendly and helpfuloutdoor poolclean roomwould stay here againfreewaydowntown
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1 - 5 of 165 reviews
Reviewed December 13, 2017 via mobile

The staff was very nice at check in and maid had even left a welcome note in our room. The lady working the Breakfast was helpful and nice as well. The room itself was in poor condition. The curtain was dirty and torn, the walls...More

Thank KReyBRK
Response from Precious H, General Manager at Fairfield Inn & Suites Memphis I-240 & PerkinsResponded December 14, 2017

Thank you for your feedback. We are working diligently to improve the quality of the hotel. We began our in room renovations this upcoming January.

Reviewed November 20, 2017 via mobile

Big disappointment at this Marriott property! Hotel looks good on the outside however the rooms are outdated! The room had a smell when you walked in and it needed a new paint job! The bed was comfy but the bed liner was ripped! A piece...More

Thank Monniet1
Response from Precious H, General Manager at Fairfield Inn & Suites Memphis I-240 & PerkinsResponded November 22, 2017

Thank you for your feedback the hotel is getting ready to go through extensive renovations. We hope you return in March 2018 to see our upgrades.

Reviewed September 26, 2017

If there was one word to describe this hotel, the word would be UNPROFESSIONAL. The employees at this hotel are the most unprofessional people I have ever met in my life. The front desk agents are lazy and incompetent. The "engineers" are lazy and incompetent....More

Thank S H
Management response:Responded September 27, 2017

Hello, I am so sorry for the service you received during your stay. I have forward the information to each department head to ensure this is an isolated event. Again, I am so sorry for the inconvenience.

Reviewed September 13, 2017 via mobile

Nicest hotel staff I've ever encountered!! Seriously! Tammie at the front desk was extra-awesome! Everything was clean and orderly. The breakfast was nicer and better than most hotel continental breakfasts. Great hotel!! Will definitely stay again if I'm ever back in Memphis!

Thank Hil M
Response from Precious H, General Manager at Fairfield Inn & Suites Memphis I-240 & PerkinsResponded November 22, 2017

Thank you so much it always a pleasure to hear we have met our goals!

Reviewed August 30, 2017

The property is currently undergoing a massive renovation. Even with this going on, the room was clean and quiet. The employees were extremely nice, in particular the woman running the breakfast was great. This was one of the few hotels where we stayed that offered...More

Thank mjn06033
Response from Precious H, General Manager at Fairfield Inn & Suites Memphis I-240 & PerkinsResponded November 22, 2017

Thank you for bearing with us as we renovate. We hope you return in March 2018 to see our upgrades.

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Center with Gym / Workout Room
Restaurant
Hotel Amenities
Free Parking
Breakfast included
Business Center with Internet Access
Self-Serve Laundry
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Tennis Court
Details
Price range
$95 - $123 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$95 - $123 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (41)
Room & Suite (13)
Pool & Beach (4)
Dining (1)
Hotel & Grounds (35)
Bathroom (7)
Business Center & Event Rooms (1)
Questions & Answers
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Room Tips
"Don't stay at this hotel"
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"Back of the building was very quiet."
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"I always go top floor that way you don't have people banging around above you ;)"
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"Ask for a room away from the elevator"
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