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Staybridge Suites Memphis - Poplar Ave East

#2 of 138 Hotels in Memphis
Certificate of Excellence
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Staybridge Suites Memphis - Poplar Ave East
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690 Reviews from our TripAdvisor Community

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There are newer reviews for Staybridge Suites Memphis - Poplar Ave East
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Showing 682: English reviews
Skaneateles, New York
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed September 3, 2015

Ultimately didn't book with this hotel after the agent mentioned the $75 fee for our pet for a two night stay. Might be a great place - per the other reviews - but the pet fee is way out of line with other hotels.

Helpful?
5 Thank BBMcBrown
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear BBMcBrown - While I can appreciate you giving a heads up to any traveler coming to our hotel or any hotel, I do not understand why we would receive a 1 out of 5 when you did not even stay here. I must say that it seems quite unfair. We welcome all pets and love to have them. Yes... More 

Tulsa, Oklahoma
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed September 2, 2015

Not sure why this hotel is so highly rated on TripAdvisor. The property is attractive, and the location is good. But the walls are paper thin. I am not a light sleeper, but I could not fall into a deep sleep in the hotel. There appear to be people living in the hotel who are awake all hours of the... More 

Review collected in partnership with this hotel

Helpful?
1 Thank JacqueS51697
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear JacqueS51697 - Well I can see why you would be upset with not getting any much sleep due to noisy neighbors. I do sincerely apologize for these rowdy guests. I hope that you brought this to our attention. We would most absolutely done all we can to rectify the situation so that you will get a good night sleep.... More 

Houston, Texas
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 1, 2015 via mobile

We stayed here with our small dog for six days and everything was great. The staff was very courteous and responsive to our needs and the location was very nice. The hotel is even close to a park with offroad and paved trails, so I was able to simply mount up and ride to the park for a good workout.

Helpful?
1 Thank Karlesto
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Karlesto - I am glad to see that everything was great with your stay. I hope you enjoyed the park. With the few close by, I hope you got to experience Shelby Farms park. It is quite the place to visit if you like to be outside. And yes we are definitely pet friendly and welcome all pets. If... More 

Cumberland, Rhode Island
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 28, 2015

Booked this hotel based on TripAdvisor reviews and once again was not disappointed. Spent 4 nights while visiting family in Memphis. We have spent past visits in the downtown area and wish we would have found the Staybridge sooner!! A special shout out to Lois at the front desk....she's just the type of warm personality and welcoming smile every hotel... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Bruce G
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Bruce G - Once again, I am glad you are not disappointed. I do hope you enjoyed your time with the family while here in Memphis. We wish you would have found us sooner as well. I am glad that you finally did though. Lois is a big reason why people love our service. She will get you as... More 

Chicago
Level Contributor
3 reviews
4 of 5 stars Reviewed August 26, 2015 via mobile

Lovely hotel and clean rooms. The complimentary breakfast was Okay. Staff was friendly and helpful. Alone the landscaping was nice as Well with a patio to relax and enjoy a hot Memphis night. I would definitely book another stay.

Helpful?
Thank styeshaw
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear styeshaw - I am glad to see that you enjoyed your time with us. I hope all went well with your trip to Memphis during May. It is such a wonderful time to visit Memphis with all that goes on during the month. We hope that you will come back again in May if not sooner. Best regards, Jonathan... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 25, 2015

What an amazing experience. We found this hotel on TripAdvisor and the previous reviews don't lie. We were traveling with our 2 year old daughter so our suite with a separate bedroom (and door) was great and allowed us to place her pack-and-play in the other room. The rooms were VERY clean, spacious, and appeared to be newly renovated. The... More 

Helpful?
Thank Derek L
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Derek L - I cannot argue with about our staff. These men and women work really hard to see to it that our guests are happy and satisfied. It looks as if they did not disappoint you. While we may not be the fanciest hotel, I do believe we have the best team. Please come back again soon for... More 

Truckee, California
1 review
5 of 5 stars Reviewed August 25, 2015

My family (we are scattered across the country) was in Memphis for a sad occasion The staff was very accommodating; allowed us to take over a section of the lobby/dining area, moved rooms when needed, went out of their way to help us in setting up our bar/food and served up some very good breakfasts. A huge thanks to Debra,... More 

Helpful?
Thank Don L
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Don L - I am sorry to see that you were in Memphis for a sad occasion. I am glad to know that know that we were able to accommodate you and your family during this stay. I will pass along your kind words to your staff. My condolences to you and your family. If you are ever back... More 

El Paso, Texas
1 review
5 of 5 stars Reviewed August 24, 2015

We were transferring from Fort Knox to Fort Bliss and this was our first stop. Before we even reached the hotel, I received a text asking if we needed anything. There was a issue with our reservation and before we got there it was resolved and we were placed in a nicer conjoined room for my family and pets. I... More 

Review collected in partnership with this hotel

Helpful?
Thank ajhurricane34
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear ajhurrican34 - Wow! Being named as one of your best is such a compliment. I am glad you really enjoyed your stay with us. It is great to see that we were able to correct any reservation issues before your arrival. We wish you the best on your transfer from Fort Knox to Fort Bliss. Please do not be... More 

St. Louis, MO
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 18, 2015

Enjoyed comfortable beds and linens, very friendly and helpful staff, roomy, tastefully-decorated rooms, and generous breakfasts. I would definitely stay here again! It's a little challenging to get to this property given the busy roads nearby, but the staff will help direct you where you need to go once you're there.

Review collected in partnership with this hotel

Helpful?
Thank artiste416
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear artiste416 - I am glad to see that you found us very comfortable and welcoming. I hope all our guests feel the same way. It is such a plus to travel and find a comfortable bed since it is not your very own from home. As always, I love to see our staff is pleasing to our guests. And... More 

Washington DC, District of Columbia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 18, 2015

This hotel is nicely situated in Central Memphis. The best thing about it was the service: we left our computer charger in the hotel room after checkout. I called about it, they found it and sent it. I felt I got incredible service from start to finish. There was one guy in particular named Dave who followed through with amazing... More 

Helpful?
Thank nancy0804
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear nancy0804 - I agree with you about the best thing here is the service. Our team is amazing at taking care of our guests and being friendly. I see and hear it all the time from our guests. I am glad to see you were able to get your charger back. We have a number of all types of... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to East Memphis's finest all suite hotel! Our 100% smoke free Staybridge Suites takes pride in our great service and convenient location! Just a short drive from the airport, downtown Memphis, FedEx Forum, Beale Street, Graceland, University of Memphis, Rhodes College, Christian Brothers College and all Memphis attractions. We are conveniently situated off Poplar Avenue and I-240 in the heart of East Memphis business corridor. Our location provides easy access to all major highways including I-240, I-40 and I-55. Within minutes of the hotel you can enjoy a wide variety of restaurants, shopping and entertainment options. Our primary goal is to make you comfortable, and we start with 114 tastefully designed suites and guestrooms. Each suite is complete with a coffee maker, hair dryer, iron/ironing board, two telephones with two lines, pullout sofa sleeper and two televisions with cable. We offer wireless high-speed Internet access in all guestrooms and meeting rooms. Start your day with our complimentary deluxe hot breakfast buffet and relax with our Tuesday-Thursday evening Social and enjoy a complimentary beer or glass of wine. Work off the stress of a busy day in our exercise room, seasonal outdoor swimming pool or hot tub. Your pet is welcome to join you for a nominal non-refundable fee. Business and airport shuttle service are provided free of charge, daily from 7AM-10PM. All this, plus earn points or miles with Priority Club. ... more   less 

Additional Information about Staybridge Suites Memphis - Poplar Ave East

Address: 1070 Ridge Lake Blvd, Memphis, TN 38120-9428 (Formerly Hawthorn Suites)
Location: United States > Tennessee > Memphis
Price Range: $133 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Memphis - Poplar Ave East 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Staybridge Suites Memphis - Poplar Ave East Hotel Memphis
Memphis Staybridge Suites
Hotel Style:
#1 Family Hotel in Memphis
#1 Business Hotel in Memphis
#3 Best Value Hotel in Memphis
#6 Romantic Hotel in Memphis
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