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BEST WESTERN Galleria Inn & Suites

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BEST WESTERN Galleria Inn & Suites
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357 Reviews from our TripAdvisor Community

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Showing 353: English reviews
Memphis, United States
4 of 5 stars Reviewed 3 days ago NEW

like LCD flat TV, breakfast quality is good, and it opens from six to ten. Overall is good. will come back and stay again if any chance. We were changed to another room when we reported toilet not working, only took 15 minutes.

Review collected in partnership with Best Western

Helpful?
Thank Haiyan C
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear Haiyan C--Thank you for taking your time out to review your recent stay with us. Please note that all guest feedback is shared with our entire team for training purposes. I am glad we were able to accommodate your issue rather quickly in regards to changing the room. We try to run a great property and sometimes minor accidents... More 

amsterdam
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We made a roadtrip trough the south and this motel/hotel was great! Especially when you consider the amount we had to pay! The room was clean and felt "fresh", there was a big mall around the corner and memphis was "around the corner". Money well spent! jasha danki!

Helpful?
Thank hammelburg
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear Hammelburg--Thank you so very kindly for your wonderful review--it definitely put many smiles on the faces of our team at our recent staff meeting. I am glad everything was to your satisfaction despite the ongoing renovations. We look forward to seeing you real soon!!! Sincerely, Leslie Rockholt General Manager More 

Vinton, United States
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

It is a great hotel, located near shopping and great restaurant. Staff is very friendly and helpfu. They gave information and tips about area attractions and good places to eat. My family enjoyed our stay.

Helpful?
Thank Gloria R
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear GloriaR--Thank you for your kind words. Please note that we share all guest comments (good and not-so-good) at our monthly team meetings for training purposes. I am really glad you and your family enjoyed not only the hotel but our surrounding restaurants and shopping areas. We honestly look forward to hosting your family again real soon. Sincerely, Leslie Rockholt More 

Southh San Francisco
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Great place. Clean and friendly. Kay who checked us in was very helpful and upbeat lots of resturants nearby. Easy access to 40. One of the Best Best Western experiences we've had. The room rates were reasonable. We got a "last minute" deal which was nice.

Helpful?
Thank alexanderra1
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear Alexanderra1--Thank you so much for your wonderful review. I am glad our team was able to make you feel at home and also recommend plenty of good surrounding places to eat at. Hopefully, by the time of your next visit, most of our renovations shall be completed. Sincerely, Leslie Rockholt General Manager More 

Biloxi, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

This is an older property and it is reflected by the condition of the rooms. The A/C is wall mounted and in our room it was extremely noisy. The bathroom smelled of mildew and the bathroom vent/fan's filter was clogged and had mold contaminating it. The walls in our room needed the repainting as there were scratches where furniture had... More 

Review collected in partnership with Best Western

Helpful?
Thank Forest T
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear Forest T--Thank you for taking the time out to review our property. Please note that we take each and every guest response extremely seriously and use for staff training purposes. I have already showed your review to our maintenance crew to investigate. Mr. Forest T, I can assure you that we truly do try to run a first class... More 

Darlington, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel for a reasonable price, staff was friendly an attentive. The hotel has a nice appearance and is kept quite well!. Bedrooms appointed nicely, bathroom was just below being excellent. Located for easy access and restaurants nearby.

Review collected in partnership with Best Western

Helpful?
Thank Mark F
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear Mark F--Thank you so much for your review. Your words will be shared on our next monthly staff meeting. I am glad everything was to your liking and hopefully, once all of our renovations have been completed, you will like us even more. Sincerely, Leslie Rockholt General Manager More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Clean room, very friendly. Great value for the area! The front desk personnel was exceptional and very helpful! Rooms were updated and clean. Would definitely stay again! Ask for the coupon to save at Texas Roadhouse just down the street (within walking distance).

Helpful?
Thank Livehead7
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear Livehead7--Thank you so very much for your kind review. Please note that we take each and every review seriously and use them for training purposes. I am glad our front desk team treated you well and you were able to enjoy a nice Texas Roadhouse meal:) We hope to see you soon so you can enjoy all of the... More 

Tx
Level Contributor
92 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Check in was friendly and fast. Room was very clean and bed was comfortable with good pillows. Breakfast was above average and well stocked. Will stay here again in the future and recommend it. Good value in a nice area of town with restaurants close by

Helpful?
Thank Teaxasborn5
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear Texasborn5--Thank you very kindly for your wonderful review. I am glad everything was to your liking and we honestly look forward to seeing you again the next time you will be in the area:) Sincerely, Leslie Rockholt General Manager More 

Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Sarah who checked us in was extremely pleasant and helpful. She gave us coupons for discounts at nearby restaurants. Also, we had the $50 reward on our phone. She took the number, but it didn't get applied. The next morning the woman at the desk (whose name I can't remember) took care of us in an extremely pleasant and helpful... More 

Review collected in partnership with Best Western

Helpful?
Thank Sara B
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear Sara B--Thank you for your wonderful review. When we discuss your review as we do all guest reviews at our next staff meeting, I'm sure it will bring many a smile:) I am glad we were able to get your reward points applied. We hope to see you again once all of our renovations which I'm sure you have... More 

kemp, United States
2 reviews
1 of 5 stars Reviewed 3 weeks ago

after specifically asking for handicap room and then calling several times to front desk for various reasons the desk clerk handed out our room keys to someone else who entered the room once we were in for the night. terrible experience. even after we dbl locked the door the noises in the hall kept me awake wondering is someone else... More 

Review collected in partnership with Best Western

Helpful?
Thank Jill B
BWGalleria, General Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear Jill B--thank you for taking the time out to review your recent stay with us. Please note that your review as are all guest reviews and comments will be shared at our next monthly staff meeting. Ms. Jill, even though we run an award winning property, mistakes do happen. I understand there was an issue during your stay and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay at this award-winning, newly renovated, Memphis hotel offering convenient access to Memphis attractions.Best Western Galleria Inn & Suites is the recipient of the Director's Award for cleanliness and hospitality. Stay in a well-appointed guest room and enjoy room amenities such as cable satellite television with HBO® and high-speed Internet access. Guests will also appreciate hotel amenities like our complimentary breakfast bar, an exercise facility and meeting facilities for up to 33 guests. ... more   less 

Additional Information about BEST WESTERN Galleria Inn & Suites

Address: 8635 US Highway 64, Memphis, TN 38133-4122 (Formerly Holiday Inn)
Location: United States > Tennessee > Memphis
Price Range: $98 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Galleria Inn & Suites 2.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Best Western Galleria Hotel Memphis
Best Western Bartlett
Best Western Memphis
Bartlett Best Western
Hotel Style:
#6 Best Value Hotel in Memphis
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