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BEST WESTERN Galleria Inn & Suites

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8635 US Highway 64, Memphis, TN 38133 (Formerly Holiday Inn)
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342 Reviews from our TripAdvisor Community

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Showing 338: English reviews
New Orleans, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

From check in to check out, everything was great. I highly recommend. The breakfast was high quality, and the offerings was good. The hotel staff was friendly and professional, and overall the entire stay was pleasant. The room was pleasant and the area was awesome! Other hotels in the area want too much. Best Western was reasonably price and the... More 

Review collected in partnership with Best Western

Helpful?
Thank Tanisca W
Pocomoke City, Maryland
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Leslie, the manager, went out of her way to resolve a small issue about room not completely ready on arrival. I was impressed with her willingness to accommodate us and the staff's helpfullness on a hot and muggy day. Best Western is lucky to have such good people working for them.

Review collected in partnership with Best Western

Helpful?
Thank lindseysw
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear Lindseysw--Thank you so much for your kind words, as I am glad I was there to help. Your comments will be shared at our next staff meeting for training purposes. We look forward to your next visit and hopefully all of our renovations will be completed by then! Sincerely, Leslie Rockholt General Manager More 

Breese, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

We chose this hotel because it was only 1 of 2 under $100 for the night. Comared to other higher priced hotels in the area, we found this to be an outstanding value. The rooms were clean, breakfast was fresh and hot and the girls at the front desk were super friendly and outgoing!

Review collected in partnership with Best Western

Helpful?
Thank Andrew H
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear Andrew H--Thank you so much for your kind review. I am glad everything was to your liking including our staff. Please note that your comments as are all guest comments will be shared at our next staff meeting. Sincerely, Leslie Rockholt General Manager More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for the Fourth of July weekend with other Family members and was greatly surprised at the wonderful staff and the cleanliness of the place. Love the decor and great breakfast!! Conveniently located to all the shopping needs (Mall, Ross, Marshall's, ect... ) and easy access to the interstate!! Perfect location! Definitely stay here again when coming through... More 

Helpful?
Thank A TripAdvisor Member
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Thank you for your review. Please note that your comments along with all other guest comments will be shared at our next monthly staff meeting. We are really glad you liked our Galleria location, and we truly look forward to seeing you again next time. Sincerely, Leslie Rockholt General Manager More 

Indianapolis, Indiana
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Went for a family visit found the location and staff perfect. My room was very clean with a huge 50 inch TV!! They were doing update loved the new furniture and carpet, can't wait to go back and see all the new changes. We will def be back!!!!!!!!!!!!

Helpful?
Thank Sonia B
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear SoniaB--Thank you so much for your wonderful review! We are glad you enjoyed our new renovations. Hopefully, by the time you come back to visit your family again, all will be completed! Sincerely, Leslie Rockholt General Manager More 

mesa, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

we stayed in 4 BW in 6 days and this was by far the smallest room and the most expensive in a not so good part of town we will not probably be back to memphis but if we are we wont be staying here. I am sure there are other BW'S in Memphis

Review collected in partnership with Best Western

Helpful?
Thank Nancy S
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear NancyS--I am sorry to hear about your experience. I hope you are not confusing us with another property as we are located in the Wolfchase Galleria shopping and dining district located in Bartlett; which is far from "not so good part of town". Please call me to discuss this personally at your convenience. Sincerely, Leslie Rockholt More 

1 review
2 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel as an over night stop. I was disappointed that this was a 3 star with a price tag to match. It is more of 1 star in my opinion. Our room was tiny, the bath tub was so dirty and grungy my one year old wouldn't get it in. The only good thing was the... More 

Helpful?
Thank Brittanie S
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear BrittanieS--Thank you for taking your time out to review our property. I understand you opted for and were given one of our smaller Studio King rooms, which are fine for 1-2 persons but for children, we have suites, sofa sleeper rooms, and even regular size rooms. The next time you will be in the area, please let us know... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

I booked several guestrooms for my family reunion here. Newly renovation in process; new carpet/curtains, furniture, 50-inch flat screen T.V.’s. Our rooms already had the new stuff. Me and my family really enjoyed ourselves. Especially the complimentary hot breakfast and the fast Wi-Fi. Your staff was awesome and very welcoming when we arrived. Thank you for making my family reunion... More 

Helpful?
Thank mj858246
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear mj858246--thank you so very kindly for your words. Yes, we are in the process of renovation, and hopefully all should be done soon. If there is anything we can do for you in meantime, please let me know. Otherwise, we look forward to hosting your next family gathering. Sincerely, Leslie Rockholt General Manager More 

Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Nice room with a new TV, microwave and mini-fridge. We were disappointed that there was no swimming pool at this hotel. There is a exercise facility available. There was a good selection for breakfast.

Helpful?
Thank Amanda M
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear AmandaM--Thank you for taking the time out to review our property during your recent stay with us. I am glad you liked our new rooms, amenities, and breakfast options. Yes, I agree, we should have a swimming pool, but since we are structurally limited we are trying to make up for it with all of our latest renovations. Hope... More 

Rociada, New Mexico
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

Had stayed at this BW a couple years ago and said I would never come back. Well we are in day 2 of a two week motorcycle trip it was late and we needed a BW on our route so ended up here again. It was expensive for the small room. Check I was good very sweet lady. Room was... More 

Helpful?
Thank rwoodm
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear rwoodm--Thank you so much for returning and giving our property another review. I hope you took advantage of our special motorcycle parking out front:) I am sorry you had one of our smaller studio King rooms, as we have everything from studios to a deluxe 3 bedroom Executive Suite. I am glad you liked the new breakfast set up,... More 

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Amenities

Highlights
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay at this award-winning, newly renovated, Memphis hotel offering convenient access to Memphis attractions.Best Western Galleria Inn & Suites is the recipient of the Director's Award for cleanliness and hospitality. Stay in a well-appointed guest room and enjoy room amenities such as cable satellite television with HBO® and high-speed Internet access. Guests will also appreciate hotel amenities like our complimentary breakfast bar, an exercise facility and meeting facilities for up to 33 guests. ... more   less 

Additional Information about BEST WESTERN Galleria Inn & Suites

Address: 8635 US Highway 64, Memphis, TN 38133 (Formerly Holiday Inn)
Location: United States > Tennessee > Memphis
Price Range: $99 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Galleria Inn & Suites 2.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Best Western Galleria Hotel Memphis
Best Western Bartlett
Best Western Memphis
Bartlett Best Western
Hotel Style:
#12 Best Value Hotel in Memphis
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