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BEST WESTERN Galleria Inn & Suites

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365 Reviews from our TripAdvisor Community

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Showing 360: English reviews
Central Florida, Florida
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The staff at the front desk were wonderful, especially Kay. Our room was perfect and we enjoyed our 2 night stay very much. Kay recommended a place for dinner that was just down the road and we are so glad that we went. The food was excellent. We were on a trip that had us staying at several Best Westerns... More 

Helpful?
Thank R6017IXnancyr
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear R6017IXnancyr--Thank you so much for your kind and wonderful review. I am glad our staff was able to take good care of you and recommend a nice place to eat also. We look forward to seeing you on your next trip through town and hopefully all of our new upgrades will be completed by then. Sincerely, Leslie Rockholt General... More 

Cedar Park, Texas
Level Contributor
9 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

We chose to stop before entering the city limits of Memphis on our return trip from the Mid-West to Central Texas. However, with all the construction on I-40 East of Memphis, the next morning's traffic jam delayed our trip more than expected, but taking I-40 around the North side of Memphis was faster than we expected for the morning traffic... More 

Review collected in partnership with Best Western

Helpful?
Thank jlfouss
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear jlfouss--Thank you for your review. I understand that morning hour construction delays and traffic can be a problem at times, but I am glad you had chosen our newly renovated hotel for your stay. We can not wait to see you on your next trip to the Ohio River Valley. Sincerely, Leslie Rockholt General Manager More 

Florence, AL
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here overnight Sept10-11 for a concert. Only a 10-15 minute drive to Beale St area. Very friendly staff. Room was very clean and comfortable. Hotel was quiet. Great breakfast in lobby. Would definitely stay again.

Helpful?
Thank Grievous_Angel
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear Grievous_Angel--Thank you for your kind words and review. I am glad everything was to your liking and hopefully you enjoyed your concert. We look forward to seeing you next time you are in town. Sincerely, Leslie Rockholt General Manager More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Wonderful experience overall. Clean environment and room. Nice breakfast with a variety of healthy options. Pleasant staff. Convenient location near highway. Definitely a joy to stay. Quality for the price you pay.

Helpful?
Thank Holly G
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear Holly G--Thank you for your wonderful review and kind words. Please note that your comments, as are all guest comments will be shared and used for staff training purposes. We hope to see you again real soon once all of our renovations have been completed. Sincerely, Leslie Rockholt General Manager More 

Humble, Texas
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Hotel was very nice and location was perfect (restaurants, etc.). The lady at the front desk made my day after driving for 9 long hrs. She went well above her duty to make me feel at home. I would recommend this hotel for any occasion.

Review collected in partnership with Best Western

Helpful?
Thank Bryan P
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear Bryan P--Thank you so much for taking our survey and submitted your review. I am glad everything was to your liking and our front desk clerk was able to make you feel right at home. We hope to see you again once all of our renovations have been completed. Sincerely, Leslie Rockholt General Manager More 

Arlington, Texas
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Second best only to the Best Western Inn & Suites in Yuma, Az. This place is as nice as they get. Planned my trip were we could spend the night in this property. Breakfast was great, the rooms were roomy and clean. Would recommend this place to anyone. Will be staying there again in December on my way to Nashville.

Review collected in partnership with Best Western

Helpful?
Thank G1607TXritab
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear G1607TXritab--Thank you so much for your wonderful review. I am really glad everything was to your liking as we are nearing completion of our guest room renovations. We look forward to seeing you again in December and hopefully will hear more great comments from you:) Sincerely, Leslie Rockholt General Manager More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

The staff is very friendly, the rooms and surrounding area clean and safe. Would recommend every time. Great pricing for safety. The breakfast is pretty amazing and you can make you own waffles. Kitchen staff and cleaning staff is on point. Quiet & friendly surrounding. Ms Kay was very impressive, sweet, and helpful! Definitely recommend.

Helpful?
Thank Tabitha H
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear TabithaH--Thank you for your wonderful review. Please note that your comments along with all guest comments are shared and used for training purposes. I am glad you enjoyed our breakfast and hopefully, were able to dine at any of wonderful area restaurants. We hope to see you soon once all of our renovations have been completed. Sincerely, Leslie Rockholt... More 

Memphis, United States
1 review
4 of 5 stars Reviewed August 22, 2016

like LCD flat TV, breakfast quality is good, and it opens from six to ten. Overall is good. will come back and stay again if any chance. We were changed to another room when we reported toilet not working, only took 15 minutes.

Review collected in partnership with Best Western

Helpful?
Thank Haiyan C
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear Haiyan C--Thank you for taking your time out to review your recent stay with us. Please note that all guest feedback is shared with our entire team for training purposes. I am glad we were able to accommodate your issue rather quickly in regards to changing the room. We try to run a great property and sometimes minor accidents... More 

amsterdam
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 20, 2016

We made a roadtrip trough the south and this motel/hotel was great! Especially when you consider the amount we had to pay! The room was clean and felt "fresh", there was a big mall around the corner and memphis was "around the corner". Money well spent! jasha danki!

Helpful?
Thank hammelburg
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear Hammelburg--Thank you so very kindly for your wonderful review--it definitely put many smiles on the faces of our team at our recent staff meeting. I am glad everything was to your satisfaction despite the ongoing renovations. We look forward to seeing you real soon!!! Sincerely, Leslie Rockholt General Manager More 

Vinton, United States
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 19, 2016

It is a great hotel, located near shopping and great restaurant. Staff is very friendly and helpfu. They gave information and tips about area attractions and good places to eat. My family enjoyed our stay.

Helpful?
Thank Gloria R
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear GloriaR--Thank you for your kind words. Please note that we share all guest comments (good and not-so-good) at our monthly team meetings for training purposes. I am really glad you and your family enjoyed not only the hotel but our surrounding restaurants and shopping areas. We honestly look forward to hosting your family again real soon. Sincerely, Leslie Rockholt More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay at this award-winning, newly renovated, Memphis hotel offering convenient access to Memphis attractions.Best Western Galleria Inn & Suites is the recipient of the Director's Award for cleanliness and hospitality. Stay in a well-appointed guest room and enjoy room amenities such as cable satellite television with HBO® and high-speed Internet access. Guests will also appreciate hotel amenities like our complimentary breakfast bar, an exercise facility and meeting facilities for up to 33 guests. ... more   less 

Additional Information about BEST WESTERN Galleria Inn & Suites

Address: 8635 US Highway 64, Memphis, TN 38133-4122 (Formerly Holiday Inn)
Location: United States > Tennessee > Memphis
Price Range: $95 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Galleria Inn & Suites 2.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Best Western Galleria Hotel Memphis
Best Western Bartlett
Best Western Memphis
Bartlett Best Western
Hotel Style:
#5 Best Value Hotel in Memphis
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