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BEST WESTERN Galleria Inn & Suites

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BEST WESTERN Galleria Inn & Suites
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397 Reviews from our TripAdvisor Community

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Showing 392: English reviews
Memphis, Tennessee
Reviewed 1 week ago

Another great stay I say. I was treated with the up most respect. The staff has once again done a wonderful job. The staff keeps the place so clean and neat. It is almost like staying at home, that is how comfortable it is

Review collected in partnership with Best Western
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Helpful?
Thank mickoryl
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear mickoryl--Thank you so much for your kind words. Please note that we will be using your review as are all guest reviews for training purposes at our next Team Meeting. I am really glad you enjoyed your stay. We truly hope to see you soon so you can also see our new public area renovations once completed!!! Sincerely, Leslie...

Montevideo, Minnesota
Reviewed 2 weeks ago

Older hotel, but they have updated so there are adequate plug ins for your electronics. Nice TV. The room was relatively quiet. A/C could have been quieter. Good breakfast in the morning. Only complaint was the mold in the bathroom.

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Helpful?
Thank CarolS1641
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear CarolS1641--Thank you for your comments and do note that we will be sharing these as are all guest comments at our next Team Meeting! I am glad you liked our newly remodeled rooms including the new 50" TV's and upgraded Breakfast Bar. We look forward to seeing you again real soon once all of our remaining public areas have...

Montevideo, Minnesota
Reviewed 2 weeks ago

The only negative thing about the stay here, is there was mold in the bathroom. The staff was helpful and kind. The breakfast was very good. Adequate plug ins for the electronics. The A/C was a bit loud, but it worked.

Review collected in partnership with Best Western
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Helpful?
Thank CarolS1641
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear CarolS1641--Thank you for your comments and do note that we will be sharing these as are all guest comments at our next Team Meeting! I am glad you liked our newly remodeled rooms including the new 50" TV's and upgraded Breakfast Bar. We look forward to seeing you again real soon once all of our remaining public areas have...

Justin, Texas
Reviewed 2 weeks ago via mobile

Nothing fancy here - Hallways and doors to room are outdated and need some attention. Rooms are nice - and updated. Staff is very nice and accommodating. Breakfast is not the usual - only waffles and a variety of topping choices along with juice and coffee. It was good for a stop on the way home.

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Helpful?
Thank cantrk58
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear cantrk58--Thank you for reviewing your recent stay with us. Please note that your review, as are all guest comments, will be shared and used for training purposes at our next Team Meeting. I am glad you enjoyed your room which have been renovated, and you are right about our hallways as despite the new carpet and wall sconces, our...

Baltimore, Maryland
Reviewed 3 weeks ago

The front desk staff was wonderful, Kay gave us a great tip for dinner. She was so personable and seemed to really like being able to help us. If all customer service was that nice things would be great. The bed was super comfortable. The only thing I did not like was the water pressure. There was no water pressure....

Review collected in partnership with Best Western
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Helpful?
Thank Nicole W
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear Nicole W--Thank you for your kind words, and please note that we will be sharing your review as all reviews at our next Team Meeting. I am glad our team was able to reccomend a nice place to eat for you and you enjoyed our new bedding and upgraded Breakfast Bar. I have already shown your review to our...

Lake Montezuma, Arizona
Reviewed 3 weeks ago

This hotel is very welcoming and has a friendly helpful staff at check in and departure. It is a bit difficult to find if you are using the GPS but once you arrive it is a lovely place. The room was clean, fresh and comfortable with all amenities working in perfect order. For supper a short walk across the street/parking...

Review collected in partnership with Best Western
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Helpful?
Thank Patricia L
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear Patricia L--Thank you for your review. I am glad you not only enjoyed our services and staff but were also able to enjoy the many restaurants we have in walking distance. We look forward to seeing you again real soon and hopefully all of our public area renovations shall be completed by then:) Sincerely, Leslie Rockholt General Manager

Massillon, Ohio
Reviewed 4 weeks ago

We were looking for a hotel in the Cordova/Wolfchase area and purchased an Express Deal thru Priceline. We ended up at this Best Western and couldn't have been happier! The location is great! Everything you could want is nearby, including a nice mall. It's 5-10 min from Cordova, which has even more choices. And about 30 min to downtown Memphis...

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Helpful?
Thank Andrea B
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear Andrea B--Thank you so very much for your wonderful review. I am glad you enjoyed your stay with us and all of our new and improved upgrades. We look forward to seeing you again and hopefully by then, our new lobby will be completed for you to see as well! Sincerely, Leslie Rockholt General Manager

Mesa, Arizona
Reviewed 5 weeks ago

I stayed at this hotel a year ago when passing through Memphis and was very pleased, so we stayed here again. We were mildly disappointed in the room, but even more disappointed with the free breakfast. The make it yourself waffles were all I could stomach to eat. Staff was friendly and accommodating. The room was clean. Beds were ok,...

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Helpful?
Thank dutchessoftroy
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear dutchessoftroy--Thank you for taking the time out to review your recent stay with us. I am glad that you remembered us from your previous stay a year before and decided to stay with us again. However, I am surprised that you were not impressed with our newly appointed guest rooms and public areas. (Since your last stay with us,...

Dallas, Texas
Reviewed December 12, 2016

I'm all about a Best Western-this one was beautiful, just remodeled, super friendly staff...everything I could want but OMG THAT ROOM COMFORT. So the room is beautiful, fresh & new but the heating unit is up high on the wall-so high that you need to stand on the bed to control it. I'm 5'10' & reaching up from the floor...

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Helpful?
Thank AmberHavingFun
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear AmberHavingFun--Thank you for taking your time out to review your recent stay with us. Please note that your review, as are all others, will be used for training purposes. I am sorry to hear about the issues you had with adjusting the AC unit. Since our AC units are digital, we keep remote controls in the rooms to make...

Thunder Bay, Canada
Reviewed December 8, 2016

My room was lovely, clean, spacious & quiet. The staff was exceptional and the ladies at the front went out of their way to be helpful & informative. Every thing about my stay was excellent. The location was convenient for travelling but I had some difficulty with the directions to the hotel. I am a diamond BW member & prefer...

Review collected in partnership with Best Western
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Helpful?
Thank Debbie M
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear Debbie M--Thank you so very much for your wonderful review. I am certain it will put many a smile on our fellow staff members faces when we discuss for training:) I am glad you found our newly remodled rooms to your liking. Hopefully, once all of our public areas have been finished with the renovation you will like us...

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay at this award-winning, newly renovated, Memphis hotel offering convenient access to Memphis attractions.Best Western Galleria Inn & Suites is the recipient of the Director's Award for cleanliness and hospitality. Stay in a well-appointed guest room and enjoy room amenities such as cable satellite television with HBO® and high-speed Internet access. Guests will also appreciate hotel amenities like our complimentary breakfast bar, an exercise facility and meeting facilities for up to 33 guests. ... more   less 

Additional Information about BEST WESTERN Galleria Inn & Suites

Address: 8635 US Highway 64, Memphis, TN 38133 (Formerly Holiday Inn)
Location: United States > Tennessee > Memphis
Price Range: $99 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Galleria Inn & Suites 2.5*
Number of rooms: 107
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, TripOnline SA and Travelocity so you can book your BEST WESTERN Galleria Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Galleria Hotel Memphis
Best Western Bartlett
Best Western Memphis
Bartlett Best Western
Hotel Style:
#8 Best Value Hotel in Memphis
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Galleria Inn & Suites staff and other travelers.
7 questions
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Opelika, Alabama
6 months ago

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Questions? Get answers from BEST WESTERN Galleria Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“rooms by pool would not be ideal if you want peace...people tend to talk when leaving area.”
 of 5 bubbles TammyD155, Oct 13, 2016 | Read review
“All rooms are good and freshly remodeled. Room on the uneven numbers are away from the freeway so they would be a little quitter.”
 of 5 bubbles jameswQ9835GA, Oct 6, 2016 | Read review
“They are doing re-modeling so request to be away from the remodel.”
 of 5 bubbles R7965ITamandam, Jun 26, 2016 | Read review
“There were rooms for our family of 6!”
 of 5 bubbles marywX4248GW, Jun 11, 2016 | Read review
“Keep the A/C running to drown out noise!”
 of 5 bubbles memphispanda, Mar 16, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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