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SpringHill Suites Memphis East/Galleria

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#42 of 138 Hotels in Memphis
Certificate of Excellence
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SpringHill Suites Memphis East\/Galleria
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211 Reviews from our TripAdvisor Community

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Showing 208: English reviews
Athens, Tennessee, United States
1 review
5 of 5 stars Reviewed 1 week ago via mobile

I stay here 3-4 times a month and I have never had an issue. The staff is always very kind and accommodating,I've tried other places but this is my favorite place to stay in the Memphis area it has a great location next to East Galleria Mall with a lot of food options!

Helpful?
Thank Jason H
Southampton, Pennsylvania
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Just got back from a business trip to Memphis (Cordova area). I try the Springhill after staying in a competing hotel in the same area. The room smelled dirty like cigarette smoke yet the hotel is smoke free. I went to the sink to brush my teeth and was greeted by a family of ants. Just not my kind of... More 

Helpful?
Thank Alan S
TMIHospitality1, Manager at SpringHill Suites Memphis East/Galleria, responded to this review

Dear Alan S, Thank you for reviewing the SpringHill Suites Memphis East Galleria. I'm very sorry to hear of the issues you experienced. I only wish I had known while you were with us so I could have properly addressed them. I will share your feedback with my team to ensure any deficiencies are corrected. I hope that if you... More 

Westover Alabama
Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

I booked last minute and didn't check the reviews. Wish I would have. Although Louise K the General Manager says they have addressed past issues with cleanliness, the issue obviously persists. The cleaning staff sprays the rooms down with cleaning supplies to give people the impression that the room is clean (so guests won't look closely). My bathroom is filthy.... More 

Helpful?
Thank Steven R
TMIHospitality1, Manager at SpringHill Suites Memphis East/Galleria, responded to this review

Dear Steven R, Thank you for taking the time to review our hotel and to give your candid feedback. I am very sorry you were less than impressed with your stay. It is certainly our goal to provide a clean and comfortable room so I am very disappointed to hear that we did not come close to meeting that expectation.... More 

Coto de Caza, California
Level Contributor
51 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a typical Springhill Suites. It is clean, friendly and good for the 2 nights I was in town. The room was clean and everything worked properly. Not much more you can ask for when staying here for business. A nice place to stay for a couple of days.

Helpful?
Thank Rob H
Dallas, TX
Level Contributor
63 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed August 18, 2016

This was a night's pit stop for us in the middle of a couple of long days of driving. It is a nice hotel, with a well-kept pool and clean rooms. The breakfast was one of the best that we had on our trip. The only downside was that the room was rather small. But it fit our group of... More 

Helpful?
Thank mandolynn13
Bedford, Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 5, 2016

Jessica at the front desk and the housekeeping staff really went above and beyond to help get us into the room as early as possible -- which was much appreciated after driving into town after a red eye flight. Jessica also made a point to keep checking on us during our overnight stay. Beds were very comfortable. There was a... More 

Helpful?
Thank 540VirginiaTraveller
Dallas, Texas
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 29, 2016 via mobile

Quick overnight trip on our way to the Smokies. Arrived around 10:30pm and night attendant was very friendly and quick getting us checked in. The room was a decent size but had a very strong cleaner/air freshener smell upon walking inside. We had a room facing the Interstate so you could hear traffic going by while trying to fall asleep... More 

Helpful?
Thank tg2469
texas
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 26, 2016

The best thing about the hotel is the price and location close to a mall. there is noting good about the place nothing bad. If you have just $100 and you need to stay close to Memphis OK. The hotel is a little worn but not bad. It is Highly adequate in every way.

Helpful?
Thank militarysupporter
TMIHospitality1, Manager at SpringHill Suites Memphis East/Galleria, responded to this review

Dear Militarysupporter, Thank you for reviewing the SpringHill Suites Memphis East Galleria. I am glad you like our location and room rates. However, I apologize the condition of our hotel fell below your expectations. We appreciate your feedback and hope that you will allow us another chance to host you in the future. Sincerely, Louise K. General Manager More 

Shawnee, Oklahoma
Level Contributor
66 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed June 15, 2016

We stayed here on our way to our main destination. It was in a good part of town. Lots of eating places and the Galleria mall close. We would stay here again if we were in that part of town. The breakfast was a little crowded with only a few tables

Helpful?
Thank tallica21
TMIHospitality1, Manager at SpringHill Suites Memphis East/Galleria, responded to this review

Dear Tallica21, Thank you for taking the time to provide us with your feedback. I am pleased to hear you liked our location and proximity to restaurants and shopping. However, I apologize you were not able to enjoy our breakfast in a relaxed atmosphere. We appreciate your feedback and hope to see you again in the future. Sincerely, Louise K.... More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed June 3, 2016 via mobile

Recently,I had the privilege of staying in the lovely Springhill Suites by Marriott near The Wolfchase Galleria The staff was very friendly.The rooms attractively decorated and breakfast each morning.Great place to stay.

Helpful?
Thank Traverlita15
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Our hotel in East Memphis, TN is located next to the Wolfchase Galleria Mall, Exit 18 off I-40. We are conveniently located a short drive from Graceland, Beale Street, Mud Island, Memphis Brooks Museum of Art, Sun Studio, FedEx Forum & University of Memphis. Great extras include free Wi-Fi, and a pantry with mini-fridge, coffee maker and microwave. Start the day at the free breakfast buffet. ... more   less 

Additional Information about SpringHill Suites Memphis East/Galleria

Address: 2800 New Brunswick Rd, Memphis, TN 38133-4142
Location: United States > Tennessee > Memphis
Price Range: $135 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Memphis East/Galleria 3*
Number of rooms: 79
Reservation Options:
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Also Known As:
Springhill Suites Memphis East / Galleria Hotel Memphis
Springhill Suites East Galleria
Hotel Style:
#19 Business Hotel in Memphis
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