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SpringHill Suites Memphis East/Galleria

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#39 of 137 Hotels in Memphis
Certificate of Excellence
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SpringHill Suites Memphis East\/Galleria
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228 Reviews from our TripAdvisor Community

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Showing 225: English reviews
1 review
Reviewed yesterday NEW via mobile

Stay here often for work.. never disappointed. Great place. The front desk knows me by name. Breakfast is always on time, and they will even set breakfast up early for you if you have to leave really early!!!

Helpful?
Thank Andrew C
1 review
Reviewed yesterday NEW via mobile

Very clean rooms and friendly staff. I used the mobile check in and the staff had key waiting on me when I arrived. Sufficient parking. Several restaurants within walking distance. The rooms are quit large and spacious.

Helpful?
Thank Wendell R
2 reviews
Reviewed yesterday NEW via mobile

I have been coordinating travel in the East Memphis area for my company for years and the SpringHill Suites Memphis East/Galleria is always accommodating. The assistant manager, Crissa, goes out of her way to work with my ever changing schedule. There are many options for food within walking distance of the property and I don't hesitate to call when traveling... More 

Helpful?
Thank Keith B
Tennessee
1 review
Reviewed yesterday NEW via mobile

Great staff and very helpful. I was greeted courteously and the front desk was very efficient. It was very easy to get in and out of the parking lot with our larger trucks for work. Pleased with the lobby and breakfast area and the rooms were clean.

Helpful?
Thank timshbrt
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW

We expected much more from a Marriott brand. We found the housekeeping staff to be unfriendly and at times Rude. ( Although I must say that our room was clean and the bed was comfortable. ) An example of the housekeepers rudeness is when we asked where the elevator was located. Unsmiling she replied, "Behind Me." When the elevator arrived... More 

Helpful?
Thank ColMikeandLinda
TMIHospitality1, Manager at SpringHill Suites Memphis East/Galleria, responded to this review

Dear ColMikeandLinda, Thank you for taking the time to review the SpringHill Suites Memphis East Galleria. I'm very sorry to hear about the experience you had at our hotel. We strive to impress our guests, but clearly our service fell short. Your comments have been shared with my team to ensure that other guests don't have the same experience. I... More 

Nashville, Tennessee
1 review
Reviewed 2 weeks ago

Crissa, Asst. G.M. will go over and above for customers, great ammenities, location, AWESOME STAFF. One of the Best EXPERIENCES!!! Clean, great breakfast, snacks, upgrades when deserved. If you forgot something, no problem, they'll have it

Helpful?
Thank gfalk2016
1 review
Reviewed October 24, 2016 via mobile

Excellent customer service, clean room. Stay for three weeks for work. I was provide with evenything to make my trip enjoyable from great breakfast selection to the fitness and finish it off in the hot tub.

Helpful?
Thank Reginald S
Ellenboro
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 24, 2016 via mobile

Management great to work with. They are here for the customer. Great environment and great place to stay. Crissa greeted us from the moment we walked in. Great team here. When back in the Memphis area I will definitely be staying here. Easy access to the interstate and great places to go. A definite for business or pleasure.

Helpful?
Thank Devin S
1 review
Reviewed October 24, 2016 via mobile

There are many places to stay in memphis. This is the absolute best place to stay if you are working and want easy access to all memphis has to offer. The staff is friendly and makes sure you are well taken care of. Crissa is the best!! She will make you want to stay here every trip to memphis.

Helpful?
Thank Leslie L
1 review
Reviewed October 24, 2016 via mobile

Great visit, able to use personal account for points while on a work trip for three weeks. Indoor pool and hot tub, nice size rooms with good water pressure. Clean rooms. Would stay again for more than just work visits

Helpful?
Thank Matthew M
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Our hotel in East Memphis, TN is located next to the Wolfchase Galleria Mall, Exit 18 off I-40. We are conveniently located a short drive from Graceland, Beale Street, Mud Island, Memphis Brooks Museum of Art, Sun Studio, FedEx Forum & University of Memphis. Great extras include free Wi-Fi, and a pantry with mini-fridge, coffee maker and microwave. Start the day at the free breakfast buffet. ... more   less 

Additional Information about SpringHill Suites Memphis East/Galleria

Address: 2800 New Brunswick Rd, Memphis, TN 38133-4142
Location: United States > Tennessee > Memphis
Price Range: $111 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Memphis East/Galleria 3*
Number of rooms: 79
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Odigeo, Hotels.com, Orbitz, Travelocity and Priceline so you can book your SpringHill Suites Memphis East/Galleria reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites Memphis East / Galleria Hotel Memphis
Springhill Suites East Galleria
Hotel Style:
#19 Business Hotel in Memphis
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Questions & Answers

Questions? Get answers from SpringHill Suites Memphis East/Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Walking distance for restaurants and a mall”
 of 5 bubbles gfalk2016, 2 weeks ago | Read review
“3rd floor (top floor) nice and quiet.”
 of 5 bubbles JLKaskie, Oct 8, 2016 | Read review
“call ahead”
 of 5 bubbles rsdeshields, Oct 2, 2016 | Read review
“Very nice property”
 of 5 bubbles shelleyrtaylor, Mar 31, 2016 | Read review
“All rooms seemed nice very little traffic on the floors”
 of 5 bubbles P5565RQjohnp, Mar 4, 2016 | Read review
5 of 5
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