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SpringHill Suites Memphis East/Galleria

#40 of 138 Hotels in Memphis
Certificate of Excellence
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SpringHill Suites Memphis East\/Galleria
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206 Reviews from our TripAdvisor Community

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Showing 203: English reviews
Bedford, Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Jessica at the front desk and the housekeeping staff really went above and beyond to help get us into the room as early as possible -- which was much appreciated after driving into town after a red eye flight. Jessica also made a point to keep checking on us during our overnight stay. Beds were very comfortable. There was a... More 

Helpful?
Thank 540VirginiaTraveller
Dallas, Texas
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Quick overnight trip on our way to the Smokies. Arrived around 10:30pm and night attendant was very friendly and quick getting us checked in. The room was a decent size but had a very strong cleaner/air freshener smell upon walking inside. We had a room facing the Interstate so you could hear traffic going by while trying to fall asleep... More 

Helpful?
Thank tg2469
texas
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The best thing about the hotel is the price and location close to a mall. there is noting good about the place nothing bad. If you have just $100 and you need to stay close to Memphis OK. The hotel is a little worn but not bad. It is Highly adequate in every way.

Helpful?
Thank militarysupporter
TMIHospitality1, Manager at SpringHill Suites Memphis East/Galleria, responded to this review

Dear Militarysupporter, Thank you for reviewing the SpringHill Suites Memphis East Galleria. I am glad you like our location and room rates. However, I apologize the condition of our hotel fell below your expectations. We appreciate your feedback and hope that you will allow us another chance to host you in the future. Sincerely, Louise K. General Manager More 

Shawnee, Oklahoma
Level Contributor
66 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed June 15, 2016

We stayed here on our way to our main destination. It was in a good part of town. Lots of eating places and the Galleria mall close. We would stay here again if we were in that part of town. The breakfast was a little crowded with only a few tables

Helpful?
Thank tallica21
TMIHospitality1, Manager at SpringHill Suites Memphis East/Galleria, responded to this review

Dear Tallica21, Thank you for taking the time to provide us with your feedback. I am pleased to hear you liked our location and proximity to restaurants and shopping. However, I apologize you were not able to enjoy our breakfast in a relaxed atmosphere. We appreciate your feedback and hope to see you again in the future. Sincerely, Louise K.... More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed June 3, 2016 via mobile

Recently,I had the privilege of staying in the lovely Springhill Suites by Marriott near The Wolfchase Galleria The staff was very friendly.The rooms attractively decorated and breakfast each morning.Great place to stay.

Helpful?
Thank Traverlita15
Level Contributor
7 reviews
2 of 5 stars Reviewed May 29, 2016 via mobile

The room wasn't too bad. A little dirty here and there, mostly the bathroom and there was trash in the pullout couch, but overall pretty nice. Front desk staff was really nice but the others didn't seem to care. There was a huge amount of noise from the pool (right below our room) and from the same kids down the... More 

Helpful?
Thank Tyler D
TMIHospitality1, Manager at SpringHill Suites Memphis East/Galleria, responded to this review

Dear Tyler D, Thank you for reviewing the SpringHill Suites Memphis East Galleria. I am glad to hear you enjoyed our friendly front desk staff. However, I apologize for the cleanliness issues you encountered. These have been addressed with our staff because we pride ourselves in keeping our hotel clean and comfortable for our guests. I am also sorry for... More 

Paducah, Kentucky
Level Contributor
4 reviews
4 of 5 stars Reviewed May 19, 2016

Good access off I-40 and easy to get back on and around Memphis. Facilities were good, clean etc. for my purposes with good work desk size for file review and preparation for business conference. Friendly desk and staff people. Lots of close places to eat etc. Be aware however that this area is not without dangers and it is not... More 

Helpful?
Thank Mark P
Titusville, Florida
Level Contributor
72 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed May 3, 2016

We stayed here 2 nights while passing through Memphis. We had a second floor suite (2 queen beds + sofabed). The front desk staff was very friendly and helpful. They gave us great advice about the morning rush hour traffic. Our room felt large and was clean and tidy. The room was on the front of the hotel and we... More 

Helpful?
Thank ammomof3
Omaha, Nebraska
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed March 31, 2016

My family and I stayed at this property while travelling back from Florida. We found it to be an nice easy place to stay on the road. My kids enjoyed the pool. We received a request to get a room near the pool which was nice. The room has an actual living area with a couch so you can have... More 

Helpful?
Thank shelleyrtaylor
Cambridge, Massachusetts
Level Contributor
135 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed March 15, 2016 via mobile

The moment I checked in, I was delighted with such a friendly front desk gentleman. After trading a couple of laughs I went to my room. A little musty but decent so no complains. Next morning breakfast was a little skimpy. Saw a guest get served bacon and eggs. I was surprised that there wasn't any bacon on the buffet.... More 

Helpful?
Thank gnaff9093
TMIHospitality, Manager at SpringHill Suites Memphis East/Galleria, responded to this review

Dear gnaff9093, Thank you for taking the time to review your stay at the SpringHill Suites Memphis East and for your kind words about our front desk staff. I am glad to hear he made a memorable impression and will be sure to pass on your comments. I also want to thank you for your comments about our breakfast and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Our hotel in East Memphis, TN is located next to the Wolfchase Galleria Mall, Exit 18 off I-40. We are conveniently located a short drive from Graceland, Beale Street, Mud Island, Memphis Brooks Museum of Art, Sun Studio, FedEx Forum & University of Memphis. Great extras include free Wi-Fi, and a pantry with mini-fridge, coffee maker and microwave. Start the day at the free breakfast buffet. ... more   less 

Additional Information about SpringHill Suites Memphis East/Galleria

Address: 2800 New Brunswick Rd, Memphis, TN 38133
Location: United States > Tennessee > Memphis
Price Range: $137 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Memphis East/Galleria 3*
Number of rooms: 79
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Also Known As:
Springhill Suites Memphis East / Galleria Hotel Memphis
Springhill Suites East Galleria
Hotel Style:
#19 Business Hotel in Memphis
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