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Crowne Plaza Memphis Downtown

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Crowne Plaza Memphis Downtown
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1,055 Reviews from our TripAdvisor Community

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Showing 1,017: English reviews
Liverpool, United Kingdom
Level Contributor
102 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Crowne Plaza is a very good hotel, clean, very helpful staff and an excellent, complimentary, shuttle service to Downtown Memphis. As usual the prices for meals can be a bit expensive but as they transport all guests to Downtown Memphis their is no problem with the choice of suitable eateries. Our room had an a really comfortable bed, there... More 

Helpful?
Thank jamesW W
Salisbury, United Kingdom
Level Contributor
61 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Out of all the hotels we have stayed in this trip so far this is the noisiest. Even our room over looked a busy freeway so there was no escaping it. Rooms were OK breakfast was good although it was quite busy on our second morning so service was a bit slow. The only negative is that there are only... More 

Helpful?
Thank JPF1966
ManagerX1, Manager at Crowne Plaza Memphis Downtown, responded to this review

We thank you for sharing your constructive comments regarding your recent stay. Although you liked some aspects of your visit, we apologize for the inconvenience you experienced due to wait times of the elevator and the noise issues. During our peak hours, the elevators take a little longer due to higher demand. One of our elevators was out of service... More 

Newcastle, United Kingdom
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed here for 2 nights and found the hotel comfortable, the staff were great and very helpful. A free shuttle transports customers to and from Beale Street every 15 minutes were it all happens, a fantastic experience.

Helpful?
Thank Michael J
ManagerX1, Manager at Crowne Plaza Memphis Downtown, responded to this review

Thank you for staying at Crowne Plaza Memphis Downtown and for posting your wonderful review. We are delighted to know you were 100% satisfied with your room and the service provided by our friendly staff! It was our pleasure having you as our guest, and we hope you will choose us again when you are back in Memphis! Sincerely, Mark... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

My friend and I stayed in Sept 2016 while celebrating my birthday. Location is great for touring around Memphis. Found the rooms to be very nice, clean and comfortable. The staff was very professional and friendly however, while checking in i don't feel the shuttle service was explained very well. So because of this we didn't fully utilized the shuttle... More 

Helpful?
Thank Carol F
ManagerX1, Manager at Crowne Plaza Memphis Downtown, responded to this review

Thank you for staying at the Crowne Plaza Memphis Downtown while celebrating your birthday. We are thrilled to read that you loved our on-site facilities as well as our convenient location. We have a wonderful team whose main goal is to please our guests, but your compliments of our shuttle drivers, particularly Kenny and Reginald made our day! They love... More 

Chelmsford, United Kingdom
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked this Holiday a year ago, the idea was to take my Wife to Graceland, the home of Elvis, the tour included Memphis, New Orleans, them a Cruise to Jamaica, Cayman Is and Mexico. We had a great time and the venues we great too, the trips off the Ship were fantastic, the downside was that on one of the... More 

Helpful?
Thank atlittleford
ManagerX1, Manager at Crowne Plaza Memphis Downtown, responded to this review

Thank you for staying at Crowne Plaza Memphis Downtown while on vacation. We are delighted to know you were pleased with our welcoming service, and that you had a great stay. It was our pleasure having you and your family as our guest, and we hope you will choose us again when you are back in our wonderful city known... More 

Birmingham, United Kingdom
Level Contributor
262 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A perfectly acceptable hotel for exploring Memphis but I would prefer to be closer to Beale Street. Very limited choice of food around the hotel, including breakfast but the rooms were comfortable and clean.

Helpful?
Thank SteveCullen84
ManagerX1, General Manager at Crowne Plaza Memphis Downtown, responded to this review

Thank you for being our guest and taking the time to share your feedback. We are pleased you had an overall comfortable stay; however, I am sorry we missed meeting some of your expectations. We hope you will give us another chance to provide you with a better experience on your next visit. Sincerely, Mark Baker, General Manager More 

Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My wife, daughter and I stayed at the Crowne Plaza Memphis, Tennessee on September 3rd, 2016. We loved our view! The beds were comfy too! The front desk was very nice. We would definitely stay there again and we highly recommend this hotel to others planning a stay in Memphis, Tennessee.

Helpful?
Thank WylesFamily
ManagerX1, General Manager at Crowne Plaza Memphis Downtown, responded to this review

We are so delighted you and your family had an excellent stay with us at Crowne Plaza Memphis Downtown. We make every effort to provide service that is above and beyond your expectations so we are pleased to see that you loved your stay. My team will be delighted to read your comments, and we hope you will choose us... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

An outstanding visit. This is a phenomenal hotel. Visited for the purpose of business and stayed for 2 nights. Very clean room and wonderful staff. The breakfast buffet is amazing. I am a big fan of omelettes and they make them to order. I need to give kudo's to a couple of team members at CP. Ms. Angela Doggett, the... More 

Helpful?
Thank Ken C
ManagerX1, General Manager at Crowne Plaza Memphis Downtown, responded to this review

Thank you so much for the fabulous comments about our hotel and our staff at Crowne Plaza Memphis Downtown. We are delighted you had an excellent stay and enjoyed our delicious breakfast. It was a pleasure to read about the excellent service you received from our team members. This is what we strive to do every day, so I thank... More 

Little Rock, Arkansas
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We read the reviews on this property before we booked and were not disappointed. Everyone we came into contact with was very friendly. They have a shuttle service that will take you downtown and the shuttle driver Reginald was courteous,polite and extremely helpful pointing out restaurants etc.... The rooms were clean and nicely appointed as was the rest of the... More 

Helpful?
Thank james s
ManagerX1, General Manager at Crowne Plaza Memphis Downtown, responded to this review

Thank you for your wonderful compliments! We are so happy we met your expectations for an outstanding stay at Crowne Plaza Memphis Downtown. We have a wonderful team whose main goal is to please our guests, and we appreciate you recognizing our staff’s efforts. They love the city, are very knowledgeable about its history and places of interest, and are... More 

Austin, Texas
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked a room for 5 nights. Was on second floor by main entrance. Noise and music wafted up from the bar patio. Overall serve was excellent and staff were super friendly and on their game. Room doors need additional insulation and they do slam. This door slamming woke me up multiple times each night. In fact is was so loud... More 

Helpful?
Thank Paolobonelli
ManagerX1, General Manager at Crowne Plaza Memphis Downtown, responded to this review

I appreciate you taking the time to share your review of the Crowne Plaza Memphis Downtown. We strive to provide a pleasant experience along with comfortable accommodation, and It was a pleasure to read you received an excellent service from our staff, and our location close to the attractions of the city made you stay even better. Feedback such as... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay in the heart of historical Memphis traditions at the fully renovated Crowne Plaza Memphis Downtown. Fresh from a multi- million dollar renovation, no detail has been overlooked. Our hotel is within minutes of famed Barbeque and Blues. Perfectly situated between the Memphis Cook Convention Center and Beale Street, the newly renovated Crowne Plaza Memphis Downtown is the ideal location for those in town for business and pleasure. A wonderful compliment to the Memphis city vibe, the updated features bring the excitement of the street right into the lobby of our hotel. Every detail about this distinct hotel has you in mind. Spacious, modern guest rooms with unbeatable views of the Memphis skyline, or St. Jude's Campus and Bass Pro Shop at the famed Pyramid. Our rooms offer efficient, user friendly workspace, free Wi-Fi, as well as refrigerators and in-room safes. A top of the line, exercise facility equipped to meet the most demanding personal workout regimen. Enjoy socializing with colleagues and friends in a newly designed public area that provides quiet seclusion or a multitude of entertainment options to suit every wish, including the newly added Blues Patio fully equipped with cooling mist and fans. Enjoy a bite or a libation in our famous Notes and Provisions. Be sure to say hello to the local mixologist! Don't forget to visit the in-house St. Jude's art gallery and see how miracles happen. As a partner with St. Jude's Research Hospital we have the distinct privilege of supporting them and the pleasure of witnessing the difference it makes. Now you can as well. "Success has nothing to do with what you gain in life or accomplish for yourself. It's what you do for others." - St. Jude Founder Danny Thomas Whatever the reason is for your visit, you'll experience a new and better way of hospitality at the Crowne Plaza Memphis Downtown. ... more   less 

Additional Information about Crowne Plaza Memphis Downtown

Address: 300 N 2nd St, Memphis, TN 38105-2614 (Formerly Wyndham Garden Hotel)
Location: United States > Tennessee > Memphis
Price Range: $122 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Memphis Downtown 3.5*
Number of rooms: 230
Reservation Options:
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Also Known As:
Crowne Plaza Memphis
Memphis Crowne Plaza
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