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Crowne Plaza Memphis Downtown

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Traveler (198)
Room & Suite (107)
Dining (10)

About

Location
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Stay in the heart of historical Memphis traditions at the fully renovated Crowne Plaza Memphis Downtown. Fresh from a multi- million dollar renovation, no detail has been overlooked. Our hotel is within minutes of famed Barbeque and Blues. Perfectly situated between the Memphis Cook Convention Center and Beale Street, the newly renovated Crowne Plaza Memphis Downtown is the ideal location for those in town for business and pleasure. A wonderful compliment to the Memphis city vibe, the updated features bring the excitement of the street right into the lobby of our hotel. Every detail about this distinct hotel has you in mind. Spacious, modern guest rooms with unbeatable views of the Memphis skyline, or St. Jude's Campus and Bass Pro Shop at the famed Pyramid. Our rooms offer efficient, user friendly workspace, free Wi-Fi, as well as refrigerators and in-room safes. A top of the line, exercise facility equipped to meet the most demanding personal workout regimen. Enjoy socializing with colleagues and friends in a newly designed public area that provides quiet seclusion or a multitude of entertainment options to suit every wish, including the newly added Blues Patio fully equipped with cooling mist and fans. Enjoy a bite or a libation in our famous Notes and Provisions. Be sure to say hello to the local mixologist! Don't forget to visit the in-house St. Jude's art gallery and see how miracles happen. As a partner with St. Jude's Research Hospital we have the distinct privilege of supporting them and the pleasure of witnessing the difference it makes. Now you can as well. "Success has nothing to do with what you gain in life or accomplish for yourself. It's what you do for others." - St. Jude Founder Danny Thomas Whatever the reason is for your visit, you'll experience a new and better way of hospitality at the Crowne Plaza Memphis Downtown.
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Property amenities
Restaurant
Pool
Room Service
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air Conditioning
Non-Smoking Rooms
Refrigerator in room
Suites
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HOTEL STYLE
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Mid-range
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1,594Reviews
302Photos
51Q+A
100Room tips
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Popular mentions
Looking forward to our stay in Memphis and have never previously been disappointed with the Crowne Plaza group of hotels. The staff on Reception are extremely friendly and helpful. We liked the idea of using the Shuttle bus and again the driver was so helpful. It was our room
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Response from 00gc, General Manager at Crowne Plaza Memphis Downtown
Responded 1 week ago
Thank you for evaluating your recent stay with us. We are pleased to know how much you enjoyed the excellent service provided by our staff. However, we are sorry for the condition you described in your room. We should have done a better job of preparing your room prior to your arrival. We have addressed this with our staff, and we are confident this will not be repeated. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, David Simmons General Manager
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Our time spent here has been just perfect. Big room with all the accommodations you must expect. New hotel, great breakfast and a very nice treatment from all the crew (specially charles, who welcomed us, helped us and answered all our questions about what to do in town, where
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Response from 00gc, General Manager at Crowne Plaza Memphis Downtown
Responded 1 week ago
Alberto, Thank you for your delightful review of Crowne Plaza Memphis Downtown. We are delighted you loved our delicious breakfast offerings and cordial service. It was a pleasure hosting you, and we look forward to welcoming you on your next visit to our area. Sincerely, David Simmons General Manager
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The place was clean and bar was hopping. rooms were nice and definitely an upgrade from our last visit 3 years ago. The front desk was busy and had poor communications with other staff, but they were funny about it and we waited with the rest of people.
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Response from 00gc, General Manager at Crowne Plaza Memphis Downtown
Responded 1 week ago
Claude, Thank you for returning to Crowne Plaza Memphis Downtown. We are glad overall you had an enjoyable experience with us and loved your well-appointed room. We value your feedback and hope to welcome you back soon. Sincerely, David Simmons General Manager
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My first review ever! We had such a positive experience I felt I needed to share. We decided to extend our stay in Memphis one more day. We were not happy with our current hotel, so we decided to change. I searched online and found the Crowne Plaza Downtown Memphis. I had a
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Response from 00gc, General Manager at Crowne Plaza Memphis Downtown
Responded 1 week ago
Thank you for choosing Crowne Plaza Memphis Downtown and taking the time to review your stay. It was a pleasure to read about the excellent service you received from our staff, as this is what we strive to do every day. We will surely share your compliments with the associates mentioned, especially with Brittany and Marquita. Thank you again for allowing us to be of service, and we look forward to having the pleasure of doing so again in the near future. Sincerely, David Simmons General Manager
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The problems all started when I wanted to make a reservation. As an IHG Gold member I typically book through IHG app but on this instance Hotels dot com had a much lower price. I called reservations and the property both and both times I was told they would not price match so
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Response from 00gc, General Manager at Crowne Plaza Memphis Downtown
Responded 1 week ago
Thank you for evaluating your recent stay with us. It is important to us that you are completely satisfied, but we are sorry for the mix up with your reservation. It is never our intention to disappoint you. Also, please be assured we work hard to ensure our rates are competitive and in line with area hotels, and published rates may vary daily based on average room demand. We will do everything we can to honor your request, so you have a perfect visit. We thank you again for your review and hope you will choose us in the future. Sincerely, David Simmons General Manager
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Other side of window frame
Window in bedroom
That's the freeway right outside my hotel room at the Crowne Plaza.. the road noise is really loud and unbearable.
Photo provided by managementCrowne Plaza Memphis Downtown
Guest room
Photo provided by managementCrowne Plaza Memphis Downtown
Meeting room
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12345622
Yes, there was a hairdryer!
0 votes
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Hi, I can't tell you how much a taxi is, but you may not need one. The hotel operates its own shuttle bus and will take you there for free. The driver gives you his phone number, and will then come and pick you up. We only used the service once and it was great.
1 vote
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As far as I know the shuttle runs all year round but not sure about the restaurant although I would presume so most hotels seem to cater all year round now
0 votes
The hotel mini bus goes there
3 votes
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i did not see any but there was a basement i did not investigate i would send them an email
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12345611
"One side of hotel faces freeway so best to ask for even number room."
"Choose a room on the side away from the freeway!"
"Rooms on the opposite side of the driveway entrance are quieter."
"Shuttle service will take you and pick you up within a 3 mi radius which includes Beale Street."
"I stayed on the 8th floor that had an excellent view of downtown Memphis that I enjoyed."
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12345620
PRICE RANGE
$124 - $253 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza memphismemphis crowne plaza
FORMERLY KNOWN AS
Wyndham Garden Hotel
LOCATION
United StatesTennesseeMemphis
NUMBER OF ROOMS
230
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