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Crowne Plaza Memphis Downtown

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Traveler (171)
Room & Suite (92)
Dining (9)
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Overview
  • Excellent34%
  • Very good29%
  • Average22%
  • Poor9%
  • Terrible6%
Travelers talk about
“free shuttle”(108 reviews)
“shuttle service”(82 reviews)
“beale street”(251 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Additional information
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Rooms
Jul 8Jul 9
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,456)
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88
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All reviewsfree shuttleshuttle servicebeale streethotel shuttlenight managerconvention centerparking feefront desk staffmemphis downtownthe room was nicenew orleanssun studiossouthern hospitalitysharoncleotrolleyvalet
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1 - 5 of 1,409 reviews
Reviewed 2 days ago via mobile

From the minute we arrived it was clear they didn’t hve it together. Rooms weren’t ready, hallways were dirty, some of our group’s ac didn’t work. Room wasn’t cleaned for two days until I complained three times. When it was finally cleaned they only put...More

1  Thank suedawson1012
Response from 00gc, General Manager at Crowne Plaza Memphis DowntownResponded yesterday

Dear Suedawson1012, Thank you for being our guest and for your valuable feedback. We are very sorry to hear the rooms weren't ready and the hallways were not cleaned to your expectations. We hope you will stay with us another time so we can provide...More

Hotel's Favorite
Reviewed April 19, 2018

My sister and I had to come to town to deal with family death. We were not on vacation, and needed a hotel that we could call 'home' for 4 or so nights. Crowne Plaza was just that: From the front desk reception to housekeeping...More

Thank Juanita B
Response from 00gc, General Manager at Crowne Plaza Memphis DowntownResponded April 19, 2018

Juanita, thank you for being our guest at Crowne Plaza Memphis Downtown and for taking the time to write about your positive experience with our staff. We take great pride in training our associates to handle your every need, and receiving compliments like yours is...More

Reviewed 5 days ago via mobile

We were very happy at this hotel. Breakfast was included in our rate and we were more than happy with it. Our room was clean and spacious, bed very comfortable. Free shuttle bus to city centre was a great service and drivers great and very...More

Thank Rosiepen46
Response from 00gc, General Manager at Crowne Plaza Memphis DowntownResponded 4 days ago

Rosie, thank you for the fabulous review of the Crowne Plaza Memphis Downtown. We are delighted to know you had an amazing stay and that you loved our delicious breakfast. We appreciate you highlighting our easily accessible shuttle service and look forward to welcoming you...More

Reviewed 6 days ago via mobile

Luckily I was only there for one night. My room faced onto the interstate and the noise was just constant throughout the night. It was so bad that I was convinced the window was open. Make sure you request a room at the other side...More

Thank jettingjh
Response from 00gc, General Manager at Crowne Plaza Memphis DowntownResponded 5 days ago

Thanks so much for your review of the Crowne Plaza Memphis Downtown. Although you were impressed with our friendly staff, we are sorry that your sleep was disturbed by the traffic sounds from the interstate. Unfortunately, we have no control over the traffic, but we...More

Reviewed 1 week ago via mobile

We had a wonderful stay at Crowne Plaza Memphis. We arrived early in the morning and decided to have breakfast. Temeria took good care of us going out of her way to even get us info on places to visit while in Memphis. Temeria along...More

Thank Bonnie K
Response from 00gc, General Manager at Crowne Plaza Memphis DowntownResponded 1 week ago

Bonnie, thank you for staying at the Crowne Plaza Memphis Downtown. We are delighted you and your partner were so pleased with the great service provided by my team and that you enjoyed our breakfast offerings. I’ll be sure to share your compliments with my...More

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About
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Banquet Room
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
$137 - $229 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
$137 - $229 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveler (171)
Room & Suite (92)
Dining (9)
Pool & Beach (3)
Business Center & Event Rooms (7)
Questions & Answers
Ask a question
christy r
February 17, 2018|
AnswerShow all 6 answers
Response from April C | Reviewed this property |
the fee was $10/day for us. The lot was secure and well lit
0
Votes
donald s
February 16, 2018|
AnswerShow all 4 answers
Response from April C | Reviewed this property |
yes
1
Vote
MaBear17
February 10, 2018|
AnswerShow all 2 answers
Response from Lindsay S | Reviewed this property |
It closed around 1am although it may stay open longer if few more people around.
1
Vote
Room Tips
"Another Hotel"
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"Rooms facing the highway has a little more noise."
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"Absolutely request the quiet side of Hotel (pool side), the other side has Interstate Hwy. vary close &..."
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"The quiet side is the side not facing the noisy highway. If you are a light sleeper, you may want to go to..."
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