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Fairfield Inn & Suites Memphis

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Fairfield Inn & Suites Memphis
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184 Reviews from our TripAdvisor Community

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Showing 183: English reviews
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Breakfast was fine. Room was a little "damp" and the pool water was roughly 90 degrees (as hot as the hot tub) and the air temperature probably over 100. However, we did swim for a little and got some rest. Things were clean and staff was great.

Helpful?
Thank Chris H
Memphis, Tennessee
1 review
5 of 5 stars Reviewed 5 weeks ago

From when i first checked in the ladies at the front desk were very friendly and helpful. For instance the second night i was here the girl at the desk who's name is Khadijha actually called a pizza place that told me they did not deliver to this hotel. She called them on her own and asked why they were... More 

Helpful?
Thank mikebaugh78
EmilyKnight, General Manager at Fairfield Inn & Suites Memphis, responded to this review

Thank you so much for sharing your experience at Fairfield Inn & Suites Memphis!! We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback will be shared with the team to continue to inspire and motivate... More 

New Jersey
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed August 21, 2016

We just got back from spending three nights at this hotel. I'm giving it in overall rating of POOR, but with some easy changes, it could have been VERY GOOD. The Good: Located right off of I-40, so easy to get to. King Suite was a nice size, bed was comfortable, and the 2 TVs were nice. The front desk... More 

Helpful?
Thank TJH_03
Management response:

We thank you for your positive reviews on your stay and my sincere apologizes on your displeasing issues with the hotel . We are taking this matters seriously and taking them to the appropriate team to reconcile this issue. We thank you for your voice and your stay with us and as we make some accommodations to better serve you... More 

Tucson, Arizona
2 reviews
4 of 5 stars Reviewed July 19, 2016

Overall experience was wondeful Staff made all the difference. Room was comfortable but a little on the small side, no room to put your toilettes on the bathroom sink. Would have been nice to have a microwave in the room. Did have allot of problems with air conditioning but that did get resolved.

Helpful?
Thank rositaq28
Management response:

We thank you for your positive reviews on your stay and my sincere apologizes on your displeasing issues with the hotel. We are taking this matter seriously and taking them to the appropriate team to reconcile this issue. We thank you for your voice and your stay with us and as we make some accommodations to better serve you on... More 

Lakeland, Florida
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed July 19, 2016

This is a typical Fairfield Inn, and the staff we encountered were all very friendly. We visited on the last night of a two-week road trip and arrived late in the evening. The 2 ladies working the front desk were very friendly and welcoming. However, as we entered our room though, we were all (myself, husband, and daughter) quite aware... More 

Helpful?
Thank toxinFL
Poplar Grove, Illinois
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 11, 2016

Front Desk Staff is AWESOME! The staff was friendly and helpful to a very demanding and loud family. Thank you so much for putting up with them I will be back for another visit. Ms J Dawson it was indeed a pleasure to meet you!

Helpful?
Thank auntiesephanie13
Fort Bragg, North Carolina
1 review
4 of 5 stars Reviewed July 9, 2016

Quiet room, clean beds, and wonderful-friendly-cheerful-thoughtful breakfast Hostess - Emma! My son, grandson, and I were on an arduous 3,500 mile trip...Emma was a bright spot along the weary way :) Thank you so much, Emma, for caring more than most.

Helpful?
Thank chaplainjimbo
1 review
5 of 5 stars Reviewed July 4, 2016 via mobile

My family and I drove down for our annual car club meet. After arriving and mixups with rooms and difficulties, and having an toddler to worry about seeping in a new place, things were stressful. Mary was there assuring me and reassuring me things were going to get resolved and figured out; which they did. Mary is such a gift... More 

Helpful?
Thank Joy M
Austin, Texas
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed July 4, 2016 via mobile

On the inside the hotel is a standard Fairfield experience. The big issue is the area. It's sketchy. To enter the property you have to drive through a large adjacent parking lot full of semi trucks and construction gear. When I pulled up I was unsure if I was seeing a drug deal or a prostitution negotiation. Perhaps it was... More 

Helpful?
Thank Bill S
EmilyKnight, General Manager at Fairfield Inn & Suites Memphis, responded to this review

On behalf of the staff of Fairfield Inn & Suites Memphis, I would like to apologize that you were not satisfied with your experience here. We do, however, greatly appreciate your feedback. Our property is located in an older area of town, so I can understand how the impression that it gives is not always the best. We do, however,... More 

1 review
5 of 5 stars Reviewed July 1, 2016

Our stay was June 24 through June 28 for our SDAC Convention (Shelby Dodge Auto Club). The staff was outstanding. Mary, the front desk clerk, was very friendly and helpful. The check in was fast. She gave us some really good tips on BBQ. Thank you Mary. Becky's (housekeeping) staff was very friendly and good. The rooms were clean and... More 

Helpful?
Thank Mary Cumi D
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Fairfield Inn & Suites Memphis is located just 15 minutes east of downtown on I-40, making us one of the most convenient hotels in Memphis, Tennessee. All guests will enjoy our newly-renovated lobby and breakfast area where our free hot breakfast buffet is served each morning. Guests are encouraged to relax in our indoor pool & whirlpool, work out in our fitness center and utilize our off-site dry cleaning or on-site guest laundry facilities. Each guest room has a 32” flat-screen TV, free Wi-Fi access, and large workspace with ergonomic chair. Located near popular attractions such as Graceland, Beale Street, Coors Brewery, FedExForum and Mud Island, we’re a great option for weekend stays. If you're in town on business, you'll enjoy our close proximity to FedEx, Brother, the Chrysler Training Center, Keebler, Shelby Oaks Business Park, Pfizer, and AutoZone. When searching for hotels in Memphis, Tennessee, look no further than Fairfield Inn & Suites Memphis. ... more   less 

Additional Information about Fairfield Inn & Suites Memphis

Address: 6010 Macon Cove Road, Memphis, TN 38134
Location: United States > Tennessee > Memphis
Price Range: $95 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Memphis 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Memphis Hotel Memphis
Fairfield Inn And Suites Memphis
Fairfield Inn Memphis
Fairfield Memphis
Memphis Fairfield Inn
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