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Hampton Inn Memphis - Southwind

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3579 Hacks Cross Rd, Memphis, TN 38125-8803
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Hampton Inn Memphis - Southwind
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250 Reviews from our TripAdvisor Community

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Showing 248: English reviews
West Monroe, United States
5 of 5 stars Reviewed yesterday NEW

I was very pleased with our stay at the Hampton Inn in Memphis, TN. Let me start off by saying the lady in registration was very cordial and accommodating with the booking of the rooms. She assured me that the hotel was in close proximity to cafes, restaurants, retail shopping, as well as groceries stores. The rooms were very clean... More 

Review collected in partnership with Hampton

Helpful?
Thank Mary G
Nashville, Tennessee
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

This hotel was great for the use of my points. All the carpet was old most were stained. They were not clean. The wood paneling floor in the walkway of room and bathroom had foot prints all over it. The fixtures were loose. However the beds slept like Hampton beds and I slept great!

Review collected in partnership with Hampton

Helpful?
Thank bkevinc400
Cordova, Tennessee
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The room was very nice and so were the accommodations. Majority of the staff was really nice. However they ran out of food in some categories and needed to replenish but did not. It could have been cleaner in the breakfast time period one of the front desk clerks needs a class on manners. But everyone else was very nice

Review collected in partnership with Hampton

Helpful?
Thank Linda L
Chicago, United States
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I often travel for work and found this line of hotels and its affiliates offer reliable quality and service. Since clients are paying the bills, I could stay almost anywhere and often choose here because I am guaranteed a comfortable stay.

Review collected in partnership with Hampton

Helpful?
Thank Jr P
Dallas, United States
1 review
4 of 5 stars Reviewed 1 week ago

I traveled to Memphis for business and was only there for one night but the room was very well kept, clean, and perfect for my need. The staff was very friendly and such a pleasure to chat with. I truly appreciated the great customer service from this team. Two things I encountered, the internet is a bit choppy as is... More 

Review collected in partnership with Hampton

Helpful?
Thank Rachel G
Memphis, Tennessee
1 of 5 stars Reviewed 1 week ago

It was awful woke up about 3 in the morning sweating because AC wasnt working so we had to get up and get switched to another room the people in the rooms next to us was extremely loud the elevator carpet looked warn out and dirty

Review collected in partnership with Hampton

Helpful?
Thank genos838
Atlanta, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

The staff was very professional and polite and the rooms and common areas were very clean. This hotel provided a very comfortable and safe environment . We will definitely stay here again. Location was also good !

Review collected in partnership with Hampton

Helpful?
Thank J1659DNpatriciaj
Theodore, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed here on business and had no say in the booking. Once we arrived I was glad that I was staying here. Staff was friendly and always helpful, great location. very clean. The exercise room was small but had what I needed.

Review collected in partnership with Hampton

Helpful?
Thank Carrie D
HiltonsofSouthwind, Manager at Hampton Inn Memphis - Southwind, responded to this review

Thank you for your comments concerning your stay at our hotel. We are glad you enjoyed your experience. We appreciate the time you took to give us your feedback. When you are in the area, please visit us again. More 

MIami, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was clean and the staff was excellent. They made you feel at home the entire stay. Megan and the other ladies at the front desk took care of business and made you feel like a regular. No request was too much to ask. the location of the hotel was great for our needs.

Review collected in partnership with Hampton

Helpful?
Thank Michael L
HiltonsofSouthwind, Manager at Hampton Inn Memphis - Southwind, responded to this review

Thank you for your comments concerning your stay at our hotel. We are glad you enjoyed your experience. We appreciate the time you took to give us your feedback. When you are in the area, please visit us again. More 

Level Contributor
126 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Convenient location with the look, and feel, of an old dormitory. I'm a big fan of Hilton properties, and their 'advance' check-in procedures, however, this was one time that I was shocked by the style and condition of a strategically located property. Tired decor, an open breakfast lobby with no privacy, poor lighting in the rooms, uncomfortable furniture and a... More 

Helpful?
Thank GlobalExec
HiltonsofSouthwind, Manager at Hampton Inn Memphis - Southwind, responded to this review

We have received your comments concerning your stay at our hotel. We certainly apologize you did not find our hotel up to your standards. If you would like to speak to one of our managers, we will be glad to have one available for you. We can be contacted at MEMSW@hilton.com. Thank you for your feedback. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hampton Inn Memphis - Southwind

Address: 3579 Hacks Cross Rd, Memphis, TN 38125-8803
Location: United States > Tennessee > Memphis
Price Range: $110 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Memphis - Southwind 2.5*
Number of rooms: 133
Reservation Options:
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Also Known As:
Hampton Inn Memphis - Southwind Hotel Memphis
Memphis Hampton Inn
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