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Hampton Inn Memphis-Walnut Grove/Baptist Hospital East

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Hampton Inn Memphis-Walnut Grove\/Baptist Hospital East
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404 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Memphis-Walnut Grove/Baptist Hospital East
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Showing 401: English reviews
Wake Forest, North Carolina
2 reviews
4 of 5 stars Reviewed March 25, 2016

This Hampton Inn is conveniently located by 240 in Memphis and gives you quick access to the Baptist Hospital, the airport, and even downtown is only minutes away. Very affordable as well, this location was less expensive than another location just five minutes away. You can take back roads down to Shady Grove/Ridgeway Road and find lots of restaurants and... More 

Review collected in partnership with Hampton

Helpful?
Thank LeahFinn
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for your comments regarding your stay at the Hampton Inn Walnut Grove in Memphis. We look forward to serving you again very soon! Safe travels to you and your family. More 

Murfreesboro, United States
1 review
5 of 5 stars Reviewed March 15, 2016

The front desk was very friendly and helpful. It was a very enjoyable stay. Good location,quiet and clean. I well stay there again for future events. It was easy to find and close to all the main attractions downtown without being hampered by the congestion of downtown.

Review collected in partnership with Hampton

Helpful?
Thank James W
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments regarding your stay here at the Hampton Inn Walnut Grove. I am so pleased you were happy. We look forward to serving you again soon. Safe Travels to you and your family. More 

Level Contributor
87 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
2 of 5 stars Reviewed March 14, 2016 via mobile

Agree with previous review- so much potential. Biggest concern is lack of cleanliness- our room just wasnt clean. But staff was very pleasant and helpful. Maybe with a different cleaning staff this place would be much better. Breakfast was good.

Helpful?
Thank Melissaaaaaaaa
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

I assure you your voice is heard and I have acted. I do hope you give us a second opportunity to prove to you we do care and that we are correcting your concerns. Thank you and safe travels to you and your family. More 

Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 stars Reviewed March 12, 2016 via mobile

The place looks new so it doesn't make any sense for it to be so dirty. We actually got our money back we were so dissatisfied. After a long day of driving we couldn't barely sleep because the a/c didn't work, the refrigerator didn't work, there was no microwave in the room. We wanted tea, but they didn't have any... More 

Helpful?
Thank Permitonly
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

I am so sorry you ran into the issues you did. I assure you your voice is heard and the items addressed. Unfortunately we don't have refrigerators and microwaves in our rooms just yet. We are under a refresh and looking to add this moving forward. Thank you for expressing your opinion, I do hope you give us that 2nd... More 

Springville, United States
1 review
5 of 5 stars Reviewed March 3, 2016

Friendly staff, they are more than helpful!!! Very clean and well kept Hotel. Comfortable beds. Great hot breakfast. Thanks for a great stay. If in the area, I will stay here again. Loved the hot fresh baked cookies while checking in.

Review collected in partnership with Hampton

Helpful?
Thank Cinnamon W
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for your kind words. We pride ourselves in delivering great service and it sounds like we did with you. It is our pleasure to serve! We look forward to seeing you again very soon! Safe travels to you and your family! More 

Nashville, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 1, 2016

The room, in general, was nice. My issue came with the bathroom. There was a sign that said if you need anything (it listed items), to stop by the front desk and they'll be glad to give it to you. I asked for a shower cap, since that was one of the items on the list, only to be told... More 

Helpful?
Thank prhNashville
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments. I can honestly tell you...look no more. I have addressed the issues you brought to our attention. I do hope you return so I can prove to you we listen and act. Safe travels to you and your family. More 

New York, United States
1 review
5 of 5 stars Reviewed February 21, 2016

Rooms are adequate. lots of parking, quiet neighborhood, easy freeway access, good restaurants within 5 miles, attentive staff, personalized service, decent rates. All-in-all, a pretty good deal! xqwerpoiutiyito0rpewllxxds

Review collected in partnership with Hampton

Helpful?
Thank Stephen L
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for staying with us and for your kind words. We hope to see you again soon. Safe travels to you and your family. More 

Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed February 20, 2016 via mobile

My fiancé and I stayed here one night passing through. We arrived late at night and the front desk employee was helping a couple find a nearby hotel that had rooms available since the Hilton was fully booked for the night. The employee was extremely professional and friendly. All the staff we met at the hotel had the same professional... More 

Helpful?
Thank Megan R
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your kind words. We look forward to serving you again soon. Safe travels! More 

Troy TN, United States
1 review
4 of 5 stars Reviewed February 19, 2016

Clean room, comfortable bed, good, free wifi and a decent complimentary breakfast, plus friendly staff make this a good place to hang your hat for a few days. If I must be in the area for future business, I will definitely use this hotel. Proximity to Baptist Hospital-East makes it extremely handy. Actually walked to my function every morning in... More 

Review collected in partnership with Hampton

Helpful?
Thank James S
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for your review. I am so pleased we met your expectations. We look forward to serving you again soon. Safe travels to you and your family. More 

Baltimore, United States
1 review
3 of 5 stars Reviewed February 15, 2016

The building is not new, however they have made nice updates in the lobby. If you are looking for a "nice" place to stay for a night or two this one will do. It was clean, and the staff was friendly. The rooms are basic, and have an older feel to them even though they have updated the furniture.

Review collected in partnership with Hampton

Helpful?
Thank Michael R
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your opinion as it is very important to me. Good news is we are on the list for being renovated and I am sure you will be pleased. We are currently putting fresh paint on walls, new carpet and vinyl in corridors and bathrooms. I can't wait until it is complete. You will love it I am... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
The Hampton Inn Memphis-Walnut Grove/Baptist Hospital East hotel is next to the Memphis business district & has free hot breakfast and complimentary Wi-Fi. Take the complimentary shuttle service to The Baptist Memorial Hospital or discover great shopping at one of the nearby malls. Explore Shelby Farms or visit Beale Street, Graceland, and Sun Studios just a few miles away. ... more   less 

Additional Information about Hampton Inn Memphis-Walnut Grove/Baptist Hospital East

Address: 33 Humphreys Center Dr, Memphis, TN 38120-2335
Location: United States > Tennessee > Memphis
Price Range: $110 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Memphis-Walnut Grove/Baptist Hospital East 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hampton Inn Memphis-Walnut Grove/Baptist Hospital East Hotel Memphis
Memphis Hampton Inn
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