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North West Castle Hotel

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North West Castle Hotel
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322 Reviews from our TripAdvisor Community

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Showing 317: English reviews
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 days ago NEW via mobile

This a comfortable and pleasant hotel although a bit dated. The rooms are a good size and have good facilities, however the trouser press in my room didn't work. The staff were very friendly and very helpful. The pool area is nice but again the changing area could do with updating. I will be going back and I will be... More 

Helpful?
Thank EldoH
Ayr, United Kingdom
1 review
Reviewed 1 week ago

had to leave as member of family was sick, so unable to take breakfast and meal Staff were very good and I had no charge only lost my deposit. Will definitely use this hotel again as this shows excellent customer care. Had similar problem at Marine hotel Troon and they charged full amount because that is the rule. Well dine... More 

Helpful?
Thank Hugh K
Stranraer, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

Lovely room nice big bathroom and balcony with lounge area. Got a great sleep in the comfy bed. When we didnt appear for breakfast in the morning they called the room and sent it up. Great service thoroughly enjoyed our stay although it was short.

Helpful?
Thank 420clw
County Donegal, Ireland
1 review
Reviewed 2 weeks ago

stayed one night room smell musty dinner service was very bad we will not be back we should have checked reviews before we booked look at the bad reviews they are honest would not stay there again even if they paid me . emailed hotel no reply they do not care

Helpful?
Thank w123john
TheMcMillanFamily, Owner at North West Castle Hotel, responded to this review

Dear w123john We care a great deal about our customers and will be very happy to respond to you personally, but we have been unable to trace either your stay or your email from this review. Do please contact us on hotel@northwestcastle.co.uk. With Best Wishes The McMillan Family More 

Georgetown, DE
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 weeks ago

was on rail pass and stayed one night at the castle hotel. why was it so memorable? 1. arrived at night on train with the stranrae RR station being on the end of the ferry pier - walk off the pier and the hotel is right in front of you! really neat not to have to wander about at night... More 

Helpful?
Thank KarlofDelaware
Level Contributor
7 reviews
4 hotel reviews
Reviewed 4 weeks ago

Me and my husband stayed for a night with bed, breakfast and dinner, We booked the Room with Balcony , so surprise that have two balcony in the both side of our room, View of Loch Ryan are amazing, we are so sad to go, Dinner package was very nice and nice big room, Staff are very nice, have pool... More 

Helpful?
Thank whiteflower2630
Saas-Fee, Switzerland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 26, 2016

I stayed in your Hotel and will recommend it to everyone. Super check-in, all staff very friendly and helpful. The rooms spacious and clean. The curling hall perfect. The food selection was very large. The bar with all the drinks the heart desires. Especially the barkeeper Richard fulfilled our wishes to my full satisfaction. Top!!! All in all an enjoyable... More 

Helpful?
Thank Helmut I
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 23, 2016 via mobile

I stayed here for one night for business and it was like going back in time but I think it's a good thing and it gives the hotel it's character, it reminds me of the film 'The Shinning' the old decor and family pictures on the walls from the 70/80's I've seen a few reviews about updating the place but... More 

Helpful?
Thank BrianMuckells
London, United Kingdom
Level Contributor
76 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed October 21, 2016 via mobile

This is a grand old hotel and I can see why previous reviews have mentioned it is dated. It is not a hotel with modern furnishings, but that maintains its charm. The rooms are a good size and were clean with all amenities. What made this experience different was the curling rink inside the hotel and we were lucky enough... More 

Helpful?
Thank 27love2travel27
Ayr, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 7, 2016

This hotel is excellent value for money. The meals are very good quality and the portions were plentiful. Stranraer itself is a nice town and there are plenty of places to visit in the area. Excellent for families and couples alike.

Helpful?
Thank Robert E
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Traditional town centre hotel ... more   less 

Additional Information about North West Castle Hotel

Address: Portrodie, Stranraer DG9 8EH, Scotland
Location: United Kingdom > Scotland > Dumfries and Galloway > Stranraer
Price Range: $79 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — North West Castle Hotel 4*
Number of rooms: 72
Reservation Options:
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Also Known As:
North West Castle Hotel Stranraer, Scotland
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Questions & Answers

Here's what travelers have asked, with answers from North West Castle Hotel staff and other travelers.
4 questions
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Questions? Get answers from North West Castle Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“book direct with hotel always best.”
 of 5 bubbles 738hughk, 1 week ago | Read review
“Book the top room, have private balcony at the front with the view of the sea Loch ryan and balcony at the back the view of the town”
 of 5 bubbles whiteflower2630, 4 weeks ago | Read review
“Rooms at front have good view but very squeaky floors, rooms to side tend to suffer bad views.”
 of 5 bubbles SLG200513, Sep 3, 2016 | Read review
“With a tiny little elevator it would be best to have a room on a lower floor.”
 of 5 bubbles Barbarahawes, Aug 22, 2016 | Read review
“It would have to be a room at the front of the hotel or you just look at roof tops!!!!”
 of 5 bubbles maureens734, Aug 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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