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Best Western Buchanan Arms Hotel & Leisure Club

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Best Western Buchanan Arms Hotel & Leisure Club
Best Western Buchanan Arms Hotel & Leisure Club
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1,142 Reviews from our TripAdvisor Community

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Showing 1,115: English reviews
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Stirling, United Kingdom
Reviewed yesterday NEW

We are well seasoned travellers but we wont be back to this hotel. Reception staff lack compassion, hotel decor was dull and bland, no music or anything to entertain and dining area is in need of decoration. Corridors were very cold and room was extremely noisy.

Review collected in partnership with Best Western GB
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Helpful?
Thank N7780LAkarenm
Reviewed 2 days ago NEWvia mobile

Stayed overnight as a couple with two adult sons in one double, one twin room. Both perfect and homely. All staff are so friendly and efficient, food was absolutely amazing and we loved the range of choices. Now our sons know why we go so often and have said they'll now bring their partners too. Excellent leisure facilities and beautiful...

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Thank Mfcfirpark
Glasgow, United Kingdom
Reviewed 6 days ago NEW

Just returned from an overnight stay at this hotel. We had a fantastic deal £84 for two DB&b , glass of proceco with dinner, afternoon cream scone and coffee and use of leisure facilities.even before we arrived any questions I asked were quickly answered. The staff were all pleasant and attentive,place spotless, Room was spacious, and lovely spotless.Food was amazing,...

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Helpful?
Thank zeezee54
BAH_management, marketing at Best Western Buchanan Arms Hotel & Leisure Club, responded to this review

Dear zeezee54 Thank you for taking the time to review your recent stay with us We are delighted you had a good experience with us and appreciate your comments We look forward to seeing you again sometime soon with kind regards Margaret Margaret Darroch Marketing Best Western Buchanan Arms Hotel and Leisure Club

Reviewed 1 week ago NEWvia mobile

Just enjoyed an overnight stay here and found it to be a comfortable welcoming hotel.All staff from reception,restaurant and maintenance all engaged pleasantly and naturally with us.Good value for money and we particularly enjoyed our dinner.Well done to all!

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Helpful?
Thank Alan D
BAH_management, marketing at Best Western Buchanan Arms Hotel & Leisure Club, responded to this review

Dear Alan D thank you for taking the time to review your recent stay with us we are delighted you had a very comfortable break with us and hope you will visit us again very soon with kind regards Margaret Margaret Darroch Best Western Buchanan Arms Hotel and Leisure Club

Glasgow, United Kingdom
Reviewed 1 week ago

After a nice welcome from Eileen on reception we enjoyed cream tea in the bar . A relaxing swim and Jacuzzi followed thanks to helpful Chris in the leisure club . Next a fine three course dinner with wine and a few drinks in the cosy atmosphere of the bar . Next morning a great buffet breakfast before the sad...

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1Thank Duncan B
BAH_management, marketing at Best Western Buchanan Arms Hotel & Leisure Club, responded to this review

Dear Duncan B Thank you for taking the time to review your recent stay with us we appreciate your comments and delighted you had a pleasant stay with us we are very proud of our staff and will pass on your kind words please visit us again soon with kind regards Margaret Margaret Darroch Marketing Best Western Buchanan Arms Hotel...

Reviewed 2 weeks ago via mobile

My friend and I have stayed at the hotel several times and it never fails to make us feel at home . This time we were in room 22 which was spotless and spacious. It even had a 2 seater couch. Bedding is of high quality and mattress has a protector which is a must for me. Towels are fluffy...

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Helpful?
Thank qashqui
BAH_management, marketing at Best Western Buchanan Arms Hotel & Leisure Club, responded to this review

Dear qashqui thank you for taking the time to review your recent stay with us we value your business and appreciate all guests observations in order to implement improvements to our services and facilities going forward we have taken your comments on board which will be discussed with the relevant heads of departments we do hope you will consider us...

Carlisle, United Kingdom
Reviewed 2 weeks ago

Pleasant room with nice bath and ensuite. King size bed. Carpets a bit soiled. Very nice bar/ lounge with good drink. Evening meals good but breakfast let it down. Rubbery over cooked bacon, hard inedible tomato and served on the cool side. Leisure facilities were enjoyable.

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Thank Janice B
Prestwick, United Kingdom
Reviewed 2 weeks ago via mobile

Myself,my fiancé and our 10 year old son have just returned from an overnight stay here. We met up with other family members to celebrate a surprise 60th birthday. On arrival the reception staff were very polite and went out of their way to ensure the birthday girl was unaware of us sneaking up to our room. Our room had...

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Helpful?
Thank LilMsZee
BAH_management, marketing at Best Western Buchanan Arms Hotel & Leisure Club, responded to this review

Dear LilMsZee Thank you for taking the time to review your recent stay with us We value your business and welcome your feed back on what you liked/disliked about your stay with us. This helps us identify areas of improvement going forward and ensures the quality of our services and facilities are maintained and monitored Upgrading is a constant program...

Glasgow, United Kingdom
Reviewed 2 weeks ago via mobile

All at this hotel should be proud of working on the hospitality industry. This is NOT four star? but best value three star around Loch Lomond. Good food, reasonably priced, and ad a first rest stop in WHW.. you couldn't do better!

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Thank MJC_On_Road
BAH_management, marketing at Best Western Buchanan Arms Hotel & Leisure Club, responded to this review

Dear MJC_On_Road Thank you for taking the time to review your recent stay with us we appreciate your comments and recommendation to others It is indeed a great stop over for those West Highland Way travellers We hope you will consider us again next time you are in Loch Lomond with best wishes Margaret Margaret Darroch Marketing Best Western Hotel...

York, United Kingdom
Reviewed 3 weeks ago

Stayed here for 3 nights in February and have to say it was lovely. The room was a decent size and very warm, staff were very friendly and helpful and breakfast was very good. What more could you ask for.

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Helpful?
Thank Netty1905
BAH_management, marketing at Best Western Buchanan Arms Hotel & Leisure Club, responded to this review

Dear Netty1905 Thank you for taking the time to review your recent stay with us we are delighted you had a lovely say with us and hope you will visit us again sometime soon with kind regards Margaret Margaret Darroch Marketing Best Western Buchanan Arms Hotel and Leisure Club

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Near Best Western Buchanan Arms Hotel & Leisure Club

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service

Additional Information about Best Western Buchanan Arms Hotel & Leisure Club

Address: 23 Main Street | Loch Lomond, Drymen, Loch Lomond and The Trossachs National Park G63 0BQ, Scotland
Location: United Kingdom > Scotland > Loch Lomond and The Trossachs National Park > Drymen
Price Range: $58 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Buchanan Arms Hotel & Leisure Club 3*
Number of rooms: 52
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Also Known As:
Best Western Buchanan Arms Hotel And Spa
Best Western Buchanan Arms Hotel Drymen
Buchanan Arms Hotel Leisure
Buchanan Arms Drymen
Buchanan Arms Hotel Drymen
Best Western Buchanan Arms Hotel & Leisure Club Drymen, Scotland
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Questions & Answers

Here's what travelers have asked, with answers from Best Western Buchanan Arms Hotel & Leisure Club staff and other travelers.
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Questions? Get answers from Best Western Buchanan Arms Hotel & Leisure Club staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room 4 was lovely”
 of 5 bubbles 532duncanb, 1 week ago | Read review
“rooms i have been in they have been very quite and to the back off the hotel”
 of 5 bubbles georginaj525, 3 weeks ago | Read review
“Look for deals -”
 of 5 bubbles Hedgehog344, Feb 21, 2017 | Read review
“Room 39 was spacious with a huge bath and a good shower.”
 of 5 bubbles TraceyMak, Feb 12, 2017 | Read review
“Superior rooms are lovely”
 of 5 bubbles pn_davies, Feb 3, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question