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Loch Long Hotel

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Loch Long Hotel
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331 Reviews from our TripAdvisor Community

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Showing 331: English reviews
Haddington, United Kingdom
Level Contributor
200 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 318 helpful votes
Reviewed 5 days ago NEW

Having read some of the very negative reviews after booking we arrived with some trepidation, but we were very pleasantly surprised. We were given a very warm welcome when we booked in on a very cold afternoon. Hotel was wonderfully cosy and warm and we settled in to our room [64]. It was a compact double with a nice view... More 

Helpful?
Thank MikeBR
Management response:

Hi, we really appreciate the feedback, the negative reviews were prior our arrival and based on a coaching company, we've asked Tripadvisor to remove them but they're not that fast. I've also changed the picture shown on tripadvisor and it still not our hotel. Again thanks for the review and we look forward to seeing you again. More 

2 reviews
Reviewed 6 days ago NEW via mobile

The room was cold and no Hot water internet only in lobby. The breakfast very good and the staff helpful and very friendly . When I ask about the heat , cold water etc. I was told the place had changed hands less than 30 days before.

Helpful?
Thank georgeschlutz
Management response:

Hi, thanks for the feedback, I was quite shocked about the hot water and staff response, its a big building and if its quiet it does take time to come through the system, its simply a case of leaving it running but we have plenty of hot water. We clearly state on all websites that we currently on have WiFi... More 

Dundee, United Kingdom
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 week ago

Warm welcome from reception staff.We had room 59 which we a small twin room more than adequate for our stay and view of beautiful scenery .Room was warm and immaculately clean. The large function area was a bit cool during the day however comy warm seating areas in reception and function room was warm in evening. Service at evening meal... More 

Helpful?
1 Thank roughcaster
Preston, United Kingdom
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago

We spent three nights at the Loch Long Hotel and I will never visit it again . The location is perfect but I have never stayed in such a cold hotel. I believe it had just changed ownership but this is not an excuse for poor food .The first day we arrived we chose roast pork for our evening meal.... More 

Helpful?
Thank JandJ949
Management response:

Hi, thankyou for the feedback, we have quite a few guests who enjoy the food. We have taken on a new Head Chef and experienced Kitchen staff and the menu is significantly changing. We are upgrading all rooms and heating where we can, the heaters are set to maintain the rooms at 21C. We are changing them to bring it... More 

Ayrshire, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 2 weeks ago

We arrived Friday afternoon for a one night stay. Check in was simple and quick. We had a ground floor room at the front of the hotel so had a loch view. The room was small but adequate and clean. All the staff at the hotel were very friendly and helpful especially and meal time. The meals were very good... More 

Helpful?
1 Thank JohnnyGemba
Management response:

Hi, thankyou for the review, we appreciate it when people come to enjoy themselves, we do try our best and are upgrading the hotel daily, we hope to see you again soon. More 

Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

I booked a DB&B overnight for my friend and myself because it looked like a bargain. It WAS! Newly changed hands the Loch Long Hotel was an example of 1st class customer service and huge value for money. Lovely room overlooking loch with heating we could control, windows that opened and a very nice bathroom with large shower. The staff... More 

Helpful?
1 Thank eviefox2016
Management response:

Hi, we appreciate the feedback and glad you enjoyed your birthday with us. We now have our new Head Chef and the Menus are all changing. We also now open for food from midday and everything is being made fresh on site, we did inherit the menu from the previous owners and it takes time to put things inplace. We... More 

Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

We arrived on Friday afternoon to a lovely,warm,clean Reception Lounge.Were welcomed by pleasant staff,and able to pick times for dinner and breakfast.Our room was accessed by a corridor on the 4th floor,which had a seating area with fantastic views.Our room was beautifully decorated with a comfortable bed and pillows.The bathroom and shower were modern and spotlessly clean.A kettle,tea/coffee etc and... More 

Helpful?
1 Thank janemccotter1966
Management response:

Thanks for taking the time to review the hotel, were glad you enjoyed your stay and look forward to seeing you again. More 

Dunfermline, Scotland, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

We only stayed one night here but I was pleasantly surprised !! The quality of the food was great and the staff are so pleasant. Some of the rooms may be a bit tired but new management are working on it right now !!

Helpful?
1 Thank 452elaine1
Management response:

Thanks for taking the time to review the hotel, were glad you enjoyed your stay and look forward to seeing you again. More 

glasgow
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

just back from a two night stay dinner bed and breakfast in the loch long hotel , and cannot fault it. It was clean and tidy entertainment was good and all the staff were very good and could not do enough for us . I am diabetic and coeliac or as I say a chefs nightmare and the chef came... More 

Helpful?
1 Thank phil126Glasgow
Management response:

Thanks for taking the time to review the hotel, were glad you enjoyed your stay and look forward to seeing you again. More 

Edinburgh, United Kingdom
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 weeks ago

Just back from an overnight stay in Loch Long Hotel and will most definitely be going back again! The food was really good - dinner and breakfast - and the service was second to none. All staff are the hotel are so friendly and helpful. Prices in the bar were not bad at all, especially for a hotel. We had... More 

Helpful?
1 Thank moira s
Management response:

Thanks for taking the time to review the hotel, were glad you enjoyed your stay and look forward to seeing you again. More 

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Amenities

Highlights
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Free Breakfast

Additional Information about Loch Long Hotel

Address: | Main Road, Arrochar, Loch Lomond and The Trossachs National Park G83 7AA, Scotland
Location: United Kingdom > Scotland > Loch Lomond and The Trossachs National Park > Arrochar
Price Range: $56 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Loch Long Hotel 3*
Number of rooms: 82
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Also Known As:
Loch Long Hotel Arrochar, Scotland
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Questions & Answers

Here's what travelers have asked, with answers from Loch Long Hotel staff and other travelers.
22 questions
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London, United Kingdom
over a year ago
Kettering, United Kingdom
over a year ago
Telford, United Kingdom
Basingstoke, United Kingdom

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Questions? Get answers from Loch Long Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“There are rooms with a Loch View, but they also face the main road.”
 of 5 bubbles MikeBR, 5 days ago | Read review
“Quite a lot of stairs even when using !ift ake sure you mention.Disa led fa ilities available”
 of 5 bubbles roughcaster, 1 week ago | Read review
“Don' go to The Loch Long Hotel”
 of 5 bubbles JandJ949, 2 weeks ago | Read review
“Rooms at the front have best views”
 of 5 bubbles JohnnyGemba, 2 weeks ago | Read review
“room 59 is a lovely 1st floor room, stairs either side of the lift but ground floor rooms available”
 of 5 bubbles eviefox2016, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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