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The Bute House Hotel

Traveler (8)
Room & Suite (24)
Dining (1)

About

#12 of 17 B&Bs / Inns in Isle of Bute
Location
Cleanliness
Service
Value
Hotel by the sea. 1 minute from ferry crossing and the middle of town. All local amenities within walking distance.
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Property amenities
Free High Speed Internet (WiFi)
Non-smoking hotel
Room features
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS

Location

Full view
90Good for walkers
Grade: 90 out of 100
24Restaurantswithin 0.3 miles
9Attractionswithin 0.3 miles
19Reviews
1Q+A
3Room tips
Traveler rating
  • 10
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  • 1
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  • 2
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Popular mentions
me and my daughter stayed for a short 'family business' visit - booked almost last minute. Well, I was never expecting bells and whistles, but our accommodation was perfect for our needs and very reasonably priced. Initially our requested needs fell short but this was down to the booking company, and the staff upgraded us straight away, at no additional expense. The staff were so helpful and happy - something you don't get in many places! I can't speak for the breakfasts as time constraints meant we weren't in a position to appreciate them. The location is brilliant - a minute from the ferry. Our room, although not luxurious was clean, functional and very spacial. This hotel would be fantastic for families needing space, and for explorers seeking a nice warm comfortable bed after a hard days trekking!! Wouldn't hesitate to go back or to recommend. My thanks to all there who welcomed us xx
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Hi booked direct through the hotel. direct with sally it was for short notice. sally asked what we needed and did everything for us 3adults and 1child. we were booked great as my mum is 77 years old and could stop er worrying. we arrived pressed the front bell and was warmly greeted by sally and her team we were told we were getting upgraded to 2rooms room 4and 5 fantastic. room 4) 2beds great view and storage and kettle etc own bathroom yes bath and shower and sink toilet towels and shower stuff shampoo and body wash. room 5) great view 3beds TV table and chairs to eat at great storage kettle and sugar milk etc own shower room with sink and toilet I thought its hot in here yes it was warm and cosy I left the windows open came back later. well we had our keys to come and go as we wanted it was great very clean comfortable and we were asked on a few occasions if we were all right. if we needed anything just to ask. this was a Saturday night. so there is things going on as your on the corner of Guilford square shops• local pub etc• but after 11.30 I didn't hear any noise had a great night sleep woke up to breakfast this may cost more but we paid for it at the time of booking the room. Full continental breakfast and also full fry up toast tea coffeee. offered to leave our bags and pick them up later. so we could look about maybe go on a boat or grab an ice cream I felt like a king from booking with sally on the 12th may for stay sat 15th to sun the 16th and it didn't let me down views to kill for sitting with a coffee looking out the window thankyou Bute House hotel and to sally and all the team hope to see you soon the watt squad ❤️ x
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I stayed here for work, when we got the the "hotel" we were met by a sign to call a number. After calling it 3 times to no answer a local asked if we were checking in, he said the receptionist was in the pub across the street, I went in and she was full of the bevie, showed us our rooms in a drunk manor. No breakfast was on offer or even offered. The room was dark and very dated. The hallway and entrance had a musky smell. The bathroom was ok but the shower was cold. On the plus side the bed was nice and soft but the sheets were not the best ( very used ) one of the most unprofessional hosts I have come across. If my company hadn't already paid for the room I would of slept in my car and kept the money. Won't be back in a hurry . Good points. It's right in the centre of town and the bizkits in the room were good. If you like bizkits this is the place for you.
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Stayed at this hotel earlier this month for a family event. After reading many reviews I was expecting quite good service and decent hotel however the entire opposite occurred. I have listed the components of this hotel which made my stay the first and last ever. - Rude owner: the owner made me and my other members of family very uncomfortable and angry at the attitude we received - Bed Linen dirty and torn. - No hot water in the shower despite leaving it on for a while to see if it would heat up - Heating in the hotel is not provided 24hrs, only 5.5 hours. Paying for a hotel you would expect heating to be provided but yet was freezing the entire stay. And even when heating is on, it was the lowest setting possible. - Owner is not present for arrivals and departures. You have to call the owner to let him know you have arrived and also to figure how you check out. I view that as unprofessional as business hours are technically 8am to 6pm (general view). Overall, the hotel experience was horrendous. Never will stay here again. Checked out as soon as I could the next day!
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Response from AndrewL3287, Owner at The Bute House Hotel
Responded Dec 6, 2018
Hilarious. First time in over 650 guests this season ive been called rude. You wont be able to come. Set fire alarm off for smoking, 5 mins into arrival. Illegal in Scotland. There to meet and greet everyone otherwise entering a locked safe and secure hotel is not possible. Really no need to see people off. There is a location for keys and i communicate with good guests via phone, text, WhatsApp or perhaps email before during and after stay. No more needs said frpm my side.
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The owner was most helpful in accommodating us at short notice while visiting the Isle of Bute to see Bluebird arrive. Our room was OK, in particular, the view was excellent. I understand the hotel is undergoing refurbishment and is a work in progress. Highly satisfactory for what we wanted. We will certainly visit again
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Response from AndrewL3287, Owner at The Bute House Hotel
Responded Aug 30, 2018
Was a good time. You guys were super to have staying. Glad we could enjoy and chat all things petrol!!
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PRICE RANGE
$63 - $89 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomScotlandIsle of ButeRothesay
NUMBER OF ROOMS
13
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