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Trump Turnberry, A Luxury Collection Resort, Scotland

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Maidens Road, Turnberry KA26 9LT Scotland
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1447)
Room & Suite (346)
Dining (115)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Trump Turnberry, A Luxury Collection Resort, Scotland
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 2 hotels in Turnberry
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
Nestled within an 800 acre estate with views overlooking the rugged Ayrshire coastline, Trump Turnberry Resort is an enchanting destination. Trump Turnberry is the world's original golf resort with over a century of hospitality and tradition. It is scene of some of the most memorable moments in Open history, the championship Ailsa course is a legend in the game. Complimented by The Turnberry Performance Academy, an outstanding teaching facility offering a holistic approach to the game of golf; Trump Turnberry Resort is one of the most magnificent destinations for golf breaks in Scotland. With a range of outstanding accommodation, championship golf, a relaxing ESPA spa, six restaurants & bars and thrilling outdoor pursuits at Turnberry Adventures, Trump Turnberry Resort boasts a myriad of activities for travelers, golfers and families. The resort enjoys a spectacular coastal setting with breathtaking views of the Isle of Arran, Ailsa Craig and the Irish Sea.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Valet parking
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Golf course
Hiking
Horseback riding
Fishing
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Additional bathroom
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Flatscreen TV
Iron
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
2123Reviews2Q+A100Room tips
Traveler rating
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Popular mentions
ELIZABETH B wrote a review Dec 2021
Virginia Water, United Kingdom4 contributions8 helpful votes
We booked our family Christmas into Trump Turnberry. What a disaster. Service disgraceful. 1 hour between courses, that’s if it ever turned up!!! Complained numerous times - the robot managers couldn’t have cared. Awful. Twice ordered drinks in lounge - after 30 mins got up & left. Asked for mini bar to be restocked as they don’t even top up bottles of complimentary water!!! Never happened! Prebooked dinner - turned up & were told they were full. Manager called Nathan was weak & uncaring. Christmas wasted along with thousands of pounds. Will never return - shocking a 5 star hotel is no better than a 2 star boarding house! Shame on the management or rather lack of management!! They could not give a continental. Even with tea/coffee not even a biscuit or a mince pie. Luxury my ***
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Date of stay: December 2021Trip type: Traveled with family
4 Helpful votes
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Response from Ralph Porciani, General Manager at Trump Turnberry, A Luxury Collection Resort, Scotland
Responded 3 weeks ago
My sincere thanks for choosing Turnberry, I was truly sorry to read your review and your criticism of some of our very hard-working staff and managers at the resort. Please be assured that we have shared your comments and feedback with them. Yours respectfully Ralph
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Rachel C wrote a review Dec 2021
2 contributions2 helpful votes
+1
Absolutely beautiful hotel. Everything gold and marble with many chandeliers. High quality place and staff very pleasant. We stayed in the double deluxe seas view room and it was just beautiful. Massive TV screen and large gorgeous and classy bathroom with big walk in shower. Luggage was collected from the front of the hotel abs delivered to the room. Spa was lovely with a row of Dyson hair dryers in the ladies changing room. We stayed here the day after we got married. The hotel knew we were on our honeymoon and we were pleasantly surprised with a congratulations plate delivered to our door with chocolates. My husband and I cannot wait to return to this grand hotel!
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Date of stay: December 2021Trip type: Traveled as a couple
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Jill wrote a review Dec 2021
2 contributions4 helpful votes
I have enjoyed several stays at Turnberry- a two night stay the week before this visit but I shall never return. An accident happened, but the way management dealt with this was almost unbelievable. I was enjoying the Christmas event at Turnberry with three friends I had not seen in 18 months at the start of December. We were at our main course when a staff member spilt drinks down my back of my evening gown. He immediately apologised and said a manger would be over. A manager appeared and I asked where the nearest bathroom was. She replied either the middle of the hall or a little further away. She told me at that point Turnberry would cover the cost of the dry cleaning. My dress was pale green silk and I was soaked and embarrassed. I decided to wait till it dried a little before moving. It was so obvious and where it was wet was very embarrassing. I could tell it had affected the mood of the table and my friends could see I was upset. After 20 minutes if that I decided to leave. My night was over. Dress was all watermarked. I asked for the manager. I was told she was busy doing dinner service. Again, I advised I was leaving and I needed to speak to someone in charge. At that point I had moved to a less obvious area out with the event space. When she arrived,I told her I needed to leave due to what had happened. I was then told, it’s your choice to leave, I’m afraid accidents happen. I said, yes they do but this one was a costly accident. It terms of the the drive to hotel, wasted evening, dress, and the wasted night with my friends. She said you are so beautiful, once the lights go down in there no one will notice your dress. I turned round and said ‘ let’s not be ridiculous!’ When someone is upset and is leaving an event as they are wet, that response from a manger was I am afraid due to lack of experience. I felt our table should be compensated, even a round of drinks, she said, ‘ I thought you were leaving?’ I said I am, but surely you can see my table affected and you wish them to have a good night, and actually should I really need to ask? She said she could not authorise that, you are choosing to leave and my staff member thought they were getting the sack. I could not believe what I was hearing. After all who would want a member of staff sacked for an accident? My complaint is based on the managers approach. 1. -they should have offered some sort of compensation other than a dry clean bill. I should not have even needed to ask. 2. We should not have been charged for the round spilt … and definitely not discuss staff matters with a guest. I genuinely walked away in tears, not due to wasted evening as such, more the management. I was driven back to the Villa in tears by a member of staff who was very professional and kind. I called a few days later to discuss this again with the hotel. A male manager listened to my complaint, but said the offer of dry cleaning was appropriate and felt nothing else was needed. When I asked did he not feel a gesture to the table or refund of my ticket was appropriate, he said not on this occasion. I can not believe this response of a 5 star hotel. How not to treat guests.
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Date of stay: December 2021Trip type: Traveled with friends
4 Helpful votes
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Irene P wrote a review Dec 2021
Glasgow, United Kingdom562 contributions267 helpful votes
So good to go back to Turnberry. Wonderful welcome and the hotel dealt with all the covid restrictions so well. Hotel was spotless and beautiful Christmas decorations Our room was as expected, so comfortable and everything we needed apart from fresh milk for tea. Fantastic breakfast selection.
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Date of stay: December 2021
Value
Location
Service
1 Helpful vote
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Ra ra rasperry wrote a review Dec 2021
Glasgow, United Kingdom8 contributions
Excellent hotel. Food was too class. Staff were inconsistent and not always very attentive however there were a few staff who went over and above. The sommelier at the restaurant was excellent and a nice touch. Spa was nice too. Breakfast wasn’t quite on par with the dinner experience but still good.
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Date of stay: November 2021Trip type: Traveled with family
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PRICE RANGE
$213 - $512 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
turnberry, a luxury collection resort, scotland hotel turnberry, turnberry westin
LOCATION
United KingdomScotlandAyrshireSouth AyrshireTurnberry
NUMBER OF ROOMS
149
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Frequently Asked Questions about Trump Turnberry, A Luxury Collection Resort, Scotland
Which popular attractions are close to Trump Turnberry, A Luxury Collection Resort, Scotland?
Nearby attractions include A D Rattray Whisky Shop (2.4 miles), Culzean Castle and Country Park (3.2 miles), and Turnberry Light House (0.6 miles).
What are some of the property amenities at Trump Turnberry, A Luxury Collection Resort, Scotland?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Trump Turnberry, A Luxury Collection Resort, Scotland?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Trump Turnberry, A Luxury Collection Resort, Scotland?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Trump Turnberry, A Luxury Collection Resort, Scotland?
Conveniently located restaurants include Souter's Inn Restaurant, Wildings Hotel and Restaurant, and Dowhill.
Are there opportunities to exercise at Trump Turnberry, A Luxury Collection Resort, Scotland?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Trump Turnberry, A Luxury Collection Resort, Scotland have airport transportation?
Yes, Trump Turnberry, A Luxury Collection Resort, Scotland offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Trump Turnberry, A Luxury Collection Resort, Scotland located near the city center?
Yes, it is 0.3 miles away from the center of Turnberry.
Are any cleaning services offered at Trump Turnberry, A Luxury Collection Resort, Scotland?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Trump Turnberry, A Luxury Collection Resort, Scotland?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Trump Turnberry, A Luxury Collection Resort, Scotland offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.