Glenapp Castle
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Room & Suite (104)
Dining (55)
What is Travelers’ Choice?
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About
Location
4.8
Cleanliness
4.9
Service
4.9
Value
4.5
Travelers' Choice
Beautiful Scots Baronial castle set in 36 acres of stunning gardens and woodland overlooking the Ayrshire coastline and out to Ailsa Craig, the Isle of Arran and Mull of Kintyre. The castle is Scotland's highest rated Country House Hotel with 5 AA Red Stars and 4 AA Rosettes, 5 VisitScotland Gold Stars, EatScotland Gold Award and a Michelin Star.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Tennis court
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Parking
Wifi
Bar / lounge
Restaurant
Breakfast in the room
Special diet menus
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
Picnic area
Butler service
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Desk
Fireplace
Room service
Safe
Flatscreen TV
Bath / shower
Complimentary toiletries
Seating area
Telephone
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Location
Ballantrae KA26 0NZ Scotland
Getting there
Rental CarsSee all Ballantrae rental cars
575Reviews5Q+A100Room tips
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Glenapp Castle has a wonderful staff and stunning views from the castle. The lovely garden and walking paths are not to be missed in order to experience the true elegance of the property. We experienced the falconry (5 different birds!), and day trips to the Isle on Arron and the Logan Botanic Garden.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Our stay at Glenapp Castle exceeded our expectations both in service, food and accommodation. The staff at Glenapp would be amongst the best we have experienced in our travels. From the initial welcome and throughout our stay nothing was an issue. Jen (never Jennifer), Benjamin, Theresa, John, Daniel and Lily thank you for a brilliant stay. We thoroughly recommend Glenapp to anyone seeking that extra special holiday. This is a world class establishment with staff to match.
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Date of stay: July 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Theresa Collins, General Manager at Glenapp Castle
Responded 1 week ago
Hello, Thank you very much for a five star review, we are so happy to read that you enjoyed all aspects of your stay with us. It was most certainly our pleasure to take care of you. We look forward to welcoming you again. Kindest regards Theresa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Unfortunately, our stay was only one night, but during that time we were able to experience the entire class of the house and the staff. The castle and the garden are wonderfully designed. Our double with a garden view was very spacious and lovingly furnished. The bathroom is very spacious with great amenities (e.g. bathtub). The welcome from the staff was very stylish and friendly. Our luggage was transported and afternoon tea was freshly served to our room on a silver platter. In general, we found that despite the lack of skilled workers, which many people currently use as an excuse for poor service, everything is arranged perfectly and everyone does a great job. Big compliments to everyone. Finally, something for dinner and breakfast. Delicate, fantastically prepared and served in style by very friendly and competent staff. Tables perfectly set, both taste 5 stars. Glenapp Castle is certainly expensive, but they also offer a lot. We will happily return there.…
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Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Theresa Collins, General Manager at Glenapp Castle
Responded 2 weeks ago
Hello, Thank you for your lovely review, it really is a boost to the team to receive such wonderful feedback following on from your stay. It is wonderful that you enjoyed all aspects of your stay from the arrival to service in our restaurant. It certainly was our pleasure to take care of you and we do look forward to welcoming you back. Kindest regards Theresa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The welcome as we arrived was like a greeting from a friend. Upgraded 2 levels made us feel very special. This was for my wife's 60th birthday and day 1 we enjoyed the 7 course tasting menu with wine. Every course was delicious. Service from staff exceeded expectations as every request was dealt with quickly with no issues. Would definitely go back and would recommend without hesitation. Outstanding.
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Theresa Collins, General Manager at Glenapp Castle
Responded 2 weeks ago
Hello, Thank you for your wonderful kind words following your stay with us here at Glenapp Castle. Lovely to read how much you enjoyed celebrating your wife's special birthday. We appreciate your recommendation and look forward to welcoming you back. Kindest regards Theresa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From being meet at the car and our bags taken to our room to us being upgraded we had a lovely night. We had the seven course tasting menu, it was lovely and ending the evening with coffee and petit fours. The staff were very friendly. We even meet the owner of the hotel who took a photo of my husband and I. My only complaint was that I wasn't allowed to sit at the window table with a view for my breakfast.
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Date of stay: September 2023Trip type: Traveled as a couple
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Theresa Collins, General Manager at Glenapp Castle
Responded 2 weeks ago
Hello, Thank you for the wonderful feedback following on from your stay with us. It was our pleasure to take care of you every step of your stay. I am sorry to that we were unable to provide the window table for you at breakfast. However, I am pleased you enjoyed the tasting menu, it is certainly a lovely relaxed way to spend your evening dining at the Castle. We look forward to welcoming you back. Kindest regards Theresa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The castle is in a beautiful setting and feels like being in Downtown Abbey. However, what makes this place unique is the staff, with a special mention to Hazel, Louisa, Lilly, and Iona (who has brightest of futures). I would also like to give the biggest shoutout to Jen, whose warm welcome never faded. Furthermore, I highly recommend the falconry experience; the lady who ran it was terrific. She put the welfare of the birds as a top priority and was beyond professional and knowledgeable.
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Date of stay: August 2023Trip type: Traveled with family
Room Tip: Book activities it really makes the stay that little bit more special.
Ask staff questions...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Theresa Collins, General Manager at Glenapp Castle
Responded 2 weeks ago
Hello, Thank you for such a wonderful review of your stay and for the mention of several of our team, it is a real boost to them. The Falconry experience never fails to deliver such lasting memories, so glad you enjoyed it to. We look forward to welcoming you back to try one of other many activities. Kindest regards Theresa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the welcome upon arrival to our departure, we found our senses engaged and the charm of the Glenapp staff worked their magic. Pamerpered and made of feel special, we will return very soon. A short vacation, to celebrate my wife’s birthday. Thank you to all the staff, just wonderful.
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Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Simply an exquisite castle beautifully maintained and updated, on a lovely property of gardens, pond and forests, but the real bonus comes in the staff and cuisine! Professional, warm and engaging, the team ensures comfort and convenience. The culinary group impresses at every turn, artful presentation and creative flavor combinations! Utmost kudos!
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Our time at Glenapp Castle was a mixed bag. While the food and service were outstanding, the room left much to be desired. The smell and the noise level resembled that of a roadside motel, where every footstep and sound from the floor above was disturbingly audible. Worse still, the noise was a constant issue, day and night. When I brought this to the attention of a manager, I was told that the staff was preparing an upstairs area during the night, which was the cause of the noise. The noise did cease, but only for one night, allowing us just one restful sleep in our four-night stay. Shockingly, the hotel offered no compensation for this troubling experience. To add insult to injury, I realized I had left some items behind after checking out. When I asked if they could be mailed to me, I was informed they had been discarded. These factors combined make it hard to understand how this establishment maintains a 5-star rating. While it doesn't factor into my 2-star review, some potential guests might find it helpful to know that the hotel attempted to promote us services at the neighboring Trump resort.…
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Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Avoid.If you must book, discuss potential noise issues with the front desk. Opt for higher floors...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
GLENAPP was a truly indescribable experience. It’s hard to describe because I felt like a queen in my own castle. Every request was met with a prompt and joyful response. It was like living a real life fairy tale. I loved the castle, the beautiful well kept grounds, the food (always amazing)and most of all the staff… especially the ever smiling and memorable Benjamin. I’m forever grateful to my Lord for guiding me there with my grandchildren.
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Not the right property for you?
There are more places to choose from in the Ballantrae area.
PRICE RANGE
$419 - $661 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
glenapp castle ballantrae, glenapp castle hotel ballantrae
LOCATION
United KingdomScotlandAyrshireSouth AyrshireBallantrae
NUMBER OF ROOMS
17
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Claim Your ListingGLENAPP CASTLE - Updated 2023 Prices & Hotel Reviews (Ballantrae, Scotland)
Frequently Asked Questions about Glenapp Castle
Which popular attractions are close to Glenapp Castle?
Nearby attractions include Bennane Cave (4.2 miles), Ardstinchar Castle (1.3 miles), and Ballantrae Harbour (1.4 miles).
What are some of the property amenities at Glenapp Castle?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Glenapp Castle?
Top room amenities include a flat screen TV, a desk, and a fireplace.
What food & drink options are available at Glenapp Castle?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Glenapp Castle?
Conveniently located restaurants include Glenapp Castle, Craigiemains Home & Garden Centre, and The King's Arms Community Pub & Hub.
Does Glenapp Castle have airport transportation?
Yes, Glenapp Castle offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Glenapp Castle?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Glenapp Castle?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Glenapp Castle offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Are there any historical sites close to Glenapp Castle?
Many travelers enjoy visiting Archie Hamilton Memorial (4.6 miles), Craigneil Castle (4.5 miles), and Kirkhill Castle (4.6 miles).