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All reviewsroof terracejacuzzi bathsmall hotelgailes hotelsister hotelbeer gardenstayed here for one nightan overnight stayon arrivalhigh standardfirst classitison dealspacious roomstaff were attentivehotel is situatedsalmonfood was lovely
We pop in every couple of months as we are local. Delighted to say as good as ever. Service from friendly effecient staff, gave us the time we needed to move onto dessert and coffee. Food was excellent. We ate from the light bite menu...More
Stayed for one night on Itison deal for DBB we got as a gift. Room 212 was small but clean and comfortable with a well stocked hospitality tray, a double bed, an ironing board and iron, and quality toiletries in pump dispensers in the bathroom,...More
One-night stay using an Itison voucher, though we had eaten in the restaurant previously on several occasions. Rooms are a good size and comfortable. Dinner was included - two courses from the Market Menu which offered a fair choice of starters and mains, with the...More
Visited this inn for a two night stay with my wife as gift for her birthday,and it was a terrific stay. The inn is situated just outside Troon and it is in a lovely setting,beautiful rooms and fantastic food,the staff are very friendly and professional.There...More
I was actually shocked at the level of service attained here. I have previously worked in hospitality myself and found the staff at bar area actually quite rude in my opinion.
We had friends staying here for a few nights.
When I went up to...More
The reason is simple- the outside wall behind the bed is also the wall of the kitchen immediately below, to which are attached 5 extractor fans (industrial units for the most part) which run from morning to night. As if... More
The reason is simple- the outside wall behind the bed is also the wall of the kitchen immediately below, to which are attached 5 extractor fans (industrial units for the most part) which run from morning to night. As if that's not enough a large fridge comes on and off during the night. Reckon on round-the-clock noise intrusion. Why is this state of affairs allowed to continue, despite complaints registered here by others before me (the most recent being October 2016)? If the hotel management refuses to act (e.g. by decommissioning Room 102 and any similar) then there should be reference to official inspectors who may well take as I and others have a very dim view and insist on immediate action with heavy penalties for non-compliance. Disturbed sleep, especially for folk with long drives ahead of them, is a serious matter.