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Mackay's Hotel

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302 Reviews from our TripAdvisor Community

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Showing 291: English reviews
Galston, Scotland, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Have had great holidays at the Mackays for the past few years on my own and with family. I've stayed in the Lodges, Travelodge and Spa buildings and the rooms are always spotless clean and reasonable bathroom / Shower. The rooms have all ways been big enough and beds comfortable. The breakfast and dinners are always very good and plenty... More 

Helpful?
Thank John3175
Debbie S, General Manager at Mackay's Hotel, responded to this review

Dear John3175, Thank you very much for such a kind review. I am thrilled to hear you have always had enjoyable stays and are planning a return trip in March we look forward to seeing you then. Kind regards Debbie Scott General Manager More 

Bristol, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

our room was clean, very dated, good size, no accessories just a bar of soap. Breakfast was ok, but cooked breakfast very greasy and poached eggs swimming in water. Friendly efficient receptionist. Doesn't feel like a hotel, rooms seperate to main building,very thin walls and ceiling therefore could hear people walking about and talking. bar seperate to main building and... More 

Review collected in partnership with Amoma.com

Helpful?
Thank Yvonnehiggins
Debbie S, General Manager at Mackay's Hotel, responded to this review

Dear Yvonnehiggins, Thank you for taking the time to review your stay, I am sorry certain aspects were not to your liking I do hope this does not deter you from future visits as we are making improvements every week and will certainly take your comments on board. Kind Regards Debbie Scott General Manager More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Myself and 4 volunteers took 8 partially sight oaps to this hotel for lunch. They dont normally do lunch but did so to accommodate us. The food was so good. Home made soup, fresh sandwhichs and cakes in abundance, also scones with jam and cream. Tea or coffee. And cold water on the tables. The staff were lovely and so... More 

Helpful?
1 Thank Dawn B
Debbie S, General Manager at Mackay's Hotel, responded to this review

Dear Dawn B, Thank you very much for your kind review. I am very pleased to hear that you enjoyed your lunch and will return. I will pass on your comments to the staff involved as they will be delighted to hear them. Thank you again Debbie Scott General Manager More 

Glasgow, United Kingdom
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed in this hotel on a bed & breakfast basis during a mid week break. Allocated Lodge 12, which we found tidy& spacious with comfortable clean bedding, walk in very easily operated powerful shower. Found staff helpful & obliging. Breakfast well prepared & presented from varied menu. Will certainly use this hotel again if ever in area.

Helpful?
1 Thank jockfraebrig
Debbie S, General Manager at Mackay's Hotel, responded to this review

Dear jockfraebrig, Thank you for your kind review. I am very pleased to hear you found your room comfortable and the staff friendly and obliging they will be delighted to hear that their hard work and dedication is noticed. Hopefully we will see you again in the future, please remember to book direct on 01997 421542 for the best available... More 

Wolverhampton, England, United Kingdom
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago

i took my mum with me on a coach trip, based at this hotel. In middle of refurbishment.Not wheelchair friendly although there is a ramp to get in. No wheelchair access to entertainment room and bar so didn't have a drink all week. Staff friendly and very helpful. Based in main building room 3, but difficult to manoeuvre wheelchair down... More 

Helpful?
Thank Margaret C
Debbie S, General Manager at Mackay's Hotel, responded to this review

Dear Margaret C, Thank you for reviewing your recent stay. I am sorry to hear that you didn't have a drink all week because of access, I wish you had mentioned it to a member of staff as there is ramp access on the other side of the stairs to the bar and they could of pointed you in the... More 

Glasgow, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel had adequate parking even though there were 2 coaches on the forecourt. Staff were very friendly and helpful. The music and entertainment stopped at 11 pm on the dot. We had a good nights sleep and were the only two in the pool before breakfast. Breakfast was very good and more than adequate . Lots of things to... More 

Helpful?
Thank jamesonad
Debbie S, General Manager at Mackay's Hotel, responded to this review

Dear jamesonad, Thank you for taking the time to review your stay. I am very pleased to hear that you had a good nights sleep and an enjoyable stay. The Village is a perfect tourist spot so I am delighted to hear you managed to see everything. Hopefully we will see you again in the future, remember to book direct... More 

Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

My boyfriend and I went on a David Urquhart coach tour (we were the youngest there by about 30 years) and stayed here 3 nights. We were firstly disappointed because I had rang up specifically and asked for a double room/the beds pushed together however when we entered our room, the twin beds could not have been further apart; in... More 

Helpful?
1 Thank VixonJoyce
Debbie S, General Manager at Mackay's Hotel, responded to this review

Dear Vixonjoyce, Thank you for taking the time to review your stay. I am pleased to hear that you enjoyed your stay, I am sorry you didn't get he room request you asked for I will look into this. We are currently working on the bar closing times and are hoping for an extension soon. The Pool and gym area... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 15, 2016 via mobile

Just spend the last 4 days at the Mackays hotel in strathpeffer and I must say that we all had a great time,food was great,staff and service was excellent,rooms where very nice,entertainment was a bit of a let down but we all had a great time and will be back thank you

Helpful?
2 Thank mdpg31
Debbie S, General Manager at Mackay's Hotel, responded to this review

Dear mdpg31, Thank you for taking the time to review your recent stay. I am very pleased to hear that you had a great time and that you found the staff and service excellent. I am sorry the entertainment was not to your liking we try our best to offer a variety of performers so there is something for everyone's... More 

Doncaster, United Kingdom
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 14, 2016

B4 we start just take a moment to absorb this " 2 nights for 2 people Diner Bed Breakfast" for £140 which is £35 each per night. For the £35 we got a 3 course Dinner & Coffee, Evening entertainment, a Courtside Room..Comfy Bed usual bathroom etc and the next morning a full breakfast. The service was spot on, the... More 

Helpful?
Thank Brian W
Debbie S, General Manager at Mackay's Hotel, responded to this review

Dear Brian W, Thank you for taking the time to review your stay. I am delighted to hear you had an enjoyable stay and would return to visit us again. Please contact the hotel directly to receive the best avaialble rates. Kind Regards Debbie Scott General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 2, 2016 via mobile

Great mid week break,work going on but that didn't stop the good service.The staff are pleasant and very helpful,we had very good clean rooms and food was good ,evening entertainment also good,and with a £1.50 for most drinks a nice surprise.would definitely come back.

Helpful?
1 Thank Carol H
Debbie S, General Manager at Mackay's Hotel, responded to this review

Dear Carol H, Thank you for your review, I am very pleased to hear that you had an enjoyable stay and found the staff to be very pleasant and helpful. Hopefully we will see you again once the work is complete so you are able to see the finished product. Kind Regards Debbie Scott General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Free Parking
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Free Parking

Additional Information about Mackay's Hotel

Address: The Square, Strathpeffer IV14 9DL, Scotland
Location: United Kingdom > Scotland > Scottish Highlands > Ross and Cromarty > Strathpeffer
Price Range: $74 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mackay's Hotel 3*
Number of rooms: 56
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Also Known As:
Mackays Hotel Strathpeffer
Mackay's Hotel Strathpeffer, Scotland
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