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Mackay's Hotel

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332 Reviews from our TripAdvisor Community

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Showing 319: English reviews
Edinburgh, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel has seen better days but clean and rooms of a decent size. The price we paid was fantastic value for money. Hotel staff were excellent. So friendly and helpful. Meals were off a good standard. Choice of Three starters, four mains, one being vegetarian and three sweets. Followed by tea and coffee. We were with David Urquhart and... More 

Helpful?
Thank bonnylass27
Perth, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Returned to this little gem again,lots of changes and it's clear to see lots of hard work being done by management team,again all staff very helpful. Changes in reception area made a big difference...keep up the good work! The bar was quiet on Saturday night due to bus tour, however there was still a good atmosphere in the bar, the... More 

Helpful?
Thank Mcameron1967
Augsburg, Bayern, Germany
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Even before I stepped into my room, I was taken aback by the poor standard of hallways, carpets leading to the booked room. The door handle was older than my seniority and the carpet has not seen a steam cleaner for decades it seems. The same applied for the window curtains, the dirty window and the splintering wall paint. The... More 

Helpful?
Thank Juergen_A_1952

Travelers are raving about these Strathpeffer hotels

Moray
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago

We booked in for two nights bed and breakfast and managed to stay one! The hotel has seen a lot better days, the musty damp smell that permeates the rooms was not encouraging, however the room was clean... The bed was comfortable.... the room did not have a sofa (which was in the picture) and so had no where to... More 

Helpful?
Thank philip_maylam
Ely, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

The staff were all courtious and helpful. The bedrooms were a little hard to access for dissabled people, but the rooms themselves were quite pleasant to stay in. The view were not inspiring but acceptable. The windows are old and either do not open or are difficult to open. We ate both dinner and breakfast and found the standard of... More 

Helpful?
Thank FilbertSept16
Glasgow, United Kingdom
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Food and service very poor, my colleagues said that "it wasn't expensive" I say the even although it was £8.50 for 2 courses, around £10 for 3 course that is was as the food was absolutely awful - I'm not fussy, that this was grim! Lord know what the accommodation was like!

Helpful?
Thank Kathryn M
Debbie S, General Manager at Mackay's Hotel, responded to this review

Dear Kathryn M, I am sorry to hear that you did not have a good dining experience, it would be much appreciated if you were to get in touch and elaborate on your experience to help us avoid disappointment for any future guests. Please call on 01997 421542 or email mackays@harthotelslimited.co.uk Kind Regards Debbie Scott General Manager More 

Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

I found the hotel quite tricky to locate and had to ask for directions. When arriving at the hotel I found the hotel to be quite outdated. Desipte this I found the rooms to be comfortable and the atmosphere good. The staff were also friendly and welcoming. After arriving late for the hotel and needing dinner, I found the choice... More 

Helpful?
Thank Liam_37
Debbie S, General Manager at Mackay's Hotel, responded to this review

Dear Liam_37, Thank you for taking the time to review your stay. I am pleased to hear you found the hotel good value for money, I do agree the hotel does need some updating and we are currently in the process of this having already refurbished our reception area, leisure facilities and at this moment in time 12 bedrooms so... More 

Level Contributor
211 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I have read a few reviews about this hotel and I don't know how people can do that... Come on, you know it is not a 5* new hotel but even being old the price is ok and the most important thing, the staff treat you well!! I had an extensive search around Inverness and this one was a good... More 

Helpful?
Thank Angielondonct
Debbie S, General Manager at Mackay's Hotel, responded to this review

Dear Angielondonct, Thank you for your lovely review and your recommendation. I am very pleased you enjoyed your stay and the staff treated you well hopefully you will have the chance to return to the Highlands. I will look into the shower as soon as possible to avoid disappointment for other guests. Kind Regards Debbie Scott General Manager More 

Edinburgh, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Having stayed at MacKays many times over the years for my work i feel the need to comment having read some of their latest bad reviews as i wonder what hotel these people have actually stayed at cause its certainly not that one ive been. MacKays is not a 5* hotel but then i dont know about but i am... More 

Helpful?
Thank cuntsparky
Debbie S, General Manager at Mackay's Hotel, responded to this review

Dear cuntsparky, Thank you for such a kind review, I am very pleased to hear that you have been continually welcomed to our hotel and can see the improvements that have been made. Watch this space as there is many more to come. We look forward to seeing you on your next visit. Kind Regards Debbie Scott General Manager More 

England, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Good place for an overnight stop. Rooms are clean and comfortable and the staff are friendly and efficient. The hotel needs a bit of refurbishment in places but it gets the basics right and is good value for money.

Helpful?
Thank Charliehornet
Debbie S, General Manager at Mackay's Hotel, responded to this review

Dear Charliehornet, Thank you much for your kind review, you will be pleased to hear that we are in the middle of a refurbishment as we are keen to make improvements. Hopefully you will return in the future to see the changes we have made. Kind Regards Debbie Scott General Manager More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Mackay's Hotel

Address: The Square, Strathpeffer IV14 9DL, Scotland
Location: United Kingdom > Scotland > Scottish Highlands > Ross and Cromarty > Strathpeffer
Price Range: $57 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mackay's Hotel 3*
Number of rooms: 56
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Also Known As:
Mackays Hotel Strathpeffer
Mackay's Hotel Strathpeffer, Scotland
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