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Ballygally Castle

Certificate of Excellence
Coast Road, Ballygally BT40 2QZ, Northern Ireland
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Ballygally Castle
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941 Reviews from our TripAdvisor Community

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Belfast, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

This was a Christmas present from my daughter. An overnight stay in the Antrim Suite and a Michael Buble tribute - absolutely perfect. Staff were excellent and reburbished Hotel is just a dream location. Had afternoon tea as well - absolutely excellent.

Helpful?
Thank M B
Ballywalter, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We had a break here after the mayhem of Christmas and this hotel was a sea of tranquillity! Lovely staff and fantastic Tower room with wooden beams etc. The views are absolutely stunning and the restaurant a real treat (as are the grounds for a walk, whatever the weather).

Helpful?
Thank Gareth P
ScottWeatherup, Manager at Ballygally Castle, responded to this review

Dear Gareth P, Many thanks for your review from your stay after Christmas, I am glad you found your tower bedroom fantastic and also the staff lovely. We look forward to welcome you back to the hotel in the near future, Best Regards, Scott Weatherup More 

Co.Down
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We booked a tower room as a treat for our 15th wedding anniversary and were not disappointed. The room was beautiful and the staff were friendly and helpful. We booked a bed, breakfast and dinner deal and the food was of a very high standard. The restaurant staff were under pressure on a busy Saturday night but managed to stay... More 

Helpful?
Thank michelleclarke
ScottWeatherup, Manager at Ballygally Castle, responded to this review

Dear michelleclarke, Many thanks for your review from your recent stay in our Glenaan Tower Bedroom. I am glad you found the room beautiful, staff friendly & helpful and the food a very high standard. We look forward to welcoming you back to the hotel in the near future, Best Regards Scott Weatherup More 

Elounda, Greece
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Cannot understand previous reviews! Found nothing only helpfulness, friendliness and great food and service in the Ballygally Castle. Rooms were immaculate and so comfortable. Staff helped in everyway. A beautiful comfortable hotel.

Helpful?
Thank myra488
ScottWeatherup, Manager at Ballygally Castle, responded to this review

Dear myra488, Many thanks for your review from your recent stay with us at the Castle, I am glad you found the staff friendly and the food & service great. We look forward to welcoming you back to the hotel in the near future, Warmest Regards, Scott Weatherup More 

Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Attended the castle for a wedding, the bars seemed understaffed so long waits. Long waits in between food courses and the food was abysmal. The chicken seemed fine but once you got to the stuffing in it the stuffing was freezing, the veg seemed reheated and gloopy, mash also reheated and unpleasant. Very very disappointed with my visit, would not... More 

Helpful?
Thank QueenKiara
ScottWeatherup, Manager at Ballygally Castle, responded to this review

Dear QueenKiara, Many thanks for taking the time to write a review from your visit to a wedding back in September 2015, This is the not the normal feedback we receive from our weddings held at the Castle, I would like to look into this further, I would be grateful if you could email me directly on conf@bgc.hastingshotels.com. I look... More 

belfast
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We had dinner here with our parents and 4 children, the food was very nice and the staff were very pleasant we were quiet surprised how quiet it was for December. The reception at the hotel itself was decorated really festively, really had the Christmas spirit

Helpful?
Thank mcrtravelfamily
ScottWeatherup, Manager at Ballygally Castle, responded to this review

Dear mcrtravelfamily, Many thanks for taking the time to write a review from your recent visit to our Garden Restaurant. I am glad you found the food very nice and the staff very pleasant. We hope you visit us again soon, Best Regards Scott Weatherup Assistant Hotel Manager More 

Boston, MA
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

After a long and difficult year with the loss of a loving parent, My friend and I planned to go to Paris for the Christmas holidays. Due to the troubles in Paris we decided to change to someplace we love and feels safe and relaxed. So back to our ancestral roots, the Antrim coast. Having had wonderful experiences at the... More 

Helpful?
Thank VacationVenues
ScottWeatherup, Manager at Ballygally Castle, responded to this review

Dear VacationVenues, Many thanks for taking the time to write a review from your recent visit to the Ballygally Castle. I would like to look into this further, I would be grateful if you could email me the dates of your stay to my direct email: conf@bgc.hastingshotels.com. I can then check what staff members had been on duty as this... More 

Newton Le Willows, United Kingdom
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here as part of our mini-moon across Northern Ireland. The reception area of the hotel is finished very well and the staff were efficient but did lack the more friendly welcome we received elsewhere on the trip. The room was huge, modern and clean. There was a lovely little chocolate surprise waiting on us. If I remember correctly... More 

Helpful?
Thank NatP86
ScottWeatherup, Manager at Ballygally Castle, responded to this review

Dear NatP86, Many thanks for your review from your recent stay with us, I am glad you found the bedroom to be huge, modern & clean. I will pass your comments on about our reception to our Front Office Manager to look into this further, as this is not the norm for our staff team. We hope you can visit... More 

Bangor
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We went for the Game of Thrones Afternoon Tea - This is a great idea. It was lovely and lots of it. The hotel was nice and the ghost of Isabella adds a lot of fun and interest. Breakfast was nice - although no fried eggs. If you can request a fried egg - no one told us! The one... More 

Helpful?
Thank neil_porter7
ScottWeatherup, Manager at Ballygally Castle, responded to this review

Dear neil_porter7, Many thanks for your review from your recent stay with us, I am glad you found your Game of Thrones afternoon tea lovely and our staff lovely. We do offer fried eggs cooked to order with our breakfast buffet as we believe this is the freshest way for these to be served. We advertise this on both the... More 

Newtownards, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I went to the ballygally castle hotel for a couple of nights break after our wedding. The hotel was very quiet (time of year),relaxing and the service was excellent! We stayed in the Antrim suite, which was not very luxurious but clean and spacious with a great view! The newly refurbished lobby is beautiful, meals were delicious... More 

Helpful?
Thank Jamie M
ScottWeatherup, Manager at Ballygally Castle, responded to this review

Dear Jamie M, Many thanks for your review from your recent stay with us, I am glad you found the hotel relaxing and the staff service excellent. We look forward to welcoming you back to the hotel in the near future, Warmest Regards Scott Weatherup More 

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