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The Heights Hotel

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The Heights Hotel
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562 Reviews from our TripAdvisor Community

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Showing 559: English reviews
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Reviewed 4 days ago NEWvia mobile

Having read other reviews, I really don't know what folks are expecting? We have stayed at The Heights many times. Clean, comfortable, incredible staff all make for a great stay. The breakfast is superb - a wide selection of fruit, cereals, full English, toast, pastries to name but a few options. Nothing is ever too much trouble. May I also...

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Helpful?
Thank Julie H
SalesOffice382, Guest Relations at The Heights Hotel, responded to this review

Thank you for your feedback, we appreciate your comments. We are very pleased that your recent stay with us was an enjoyable one. We do hope you'll continue to stay with us and look forward to hearing from you with a new booking in due course.

wolverhampton
Reviewed 4 days ago NEWvia mobile

Another visit to the heights, we visit 3 or 4 times a year, for our favourite view at breakfast of Portland Harbour,Chesil Beach and Lyme Bay. Truly a spectacular mix of man made and the natural world. We always receive a friendly welcome from the receptionist, the management, the restaurant staff, and the cleaners. The curve ball of a power...

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Helpful?
Thank keith h
SalesOffice382, Guest Relations at The Heights Hotel, responded to this review

Thank you for your kind comments, we appreciate your valued feedback. Whilst Portland did indeed experience a short power outage during your recent stay, we were pleased that you found our efficient response to this so effective. At The Heights, we pride ourselves on exceeding our guests' expectations, with this occasion being no exception. We are delighted to have been...

Reviewed 4 days ago NEWvia mobile

Brilliant stay at this lovely hotel. Staff very friendly and welcoming. Food amazing and spectacular views from the restaurant. Room was clean and spacious with a huge double bed. Will definitely be returning very soon.

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Helpful?
Thank Paula P
SalesOffice382, Guest Relations at The Heights Hotel, responded to this review

Thank you for your comments, we appreciate your feedback. We look forward to receiving your next booking real soon.

Reviewed 1 week ago

Having only stayed at The Heights Hotel for just a night I did not manage to make use off all of the facilities of the hotel, however I believe that everything was up to scratch and there was so worries with anything at all. Staff constantly on hand to help and aid, whether that be at reception or in the...

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Helpful?
Thank Michael P
SalesOffice382, Guest Relations at The Heights Hotel, responded to this review

Thank you for comments, we appreciate your feedback. We are delighted that your recent stay with us was an enjoyable one. At The Heights, we strive to exceed our guests' expectations with your visit being no exception. Thanks again for staying with us and we do hope you'll book to do so again very soon.

London, United Kingdom
Reviewed 1 week ago via mobile

Stayed one night B&B as my sister, who lives in Weymouth, was away and we wanted a few days away from London. Very pleasant hotel, very pleasant and helpful staff- our radiator wasn't hot when we arrived and when we told them, the man came straight out to the room and fixed it! Amazing shower- very hot and could have...

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Helpful?
Thank fun961963
SalesOffice382, Guest Relations at The Heights Hotel, responded to this review

Thank you for your comments, we are delighted that your stay was an enjoyable one. Thanks for staying at The Heights. We hope you will come and stay with us again soon.

High Wycombe, United Kingdom
Reviewed 3 weeks ago

Stayed over a long weekend on a Birding Break - fantastic time with Bob Ford and saw some amazing birds. Hotel was very comfortable - although there was a slight problem with the plumbing in our original room, we were immediately offered another room with help to move our luggage. The food was excellent - freshly cooked, beautifully presented and...

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Helpful?
Thank 909sandy39
SalesOffice382, Guest Relations at The Heights Hotel, responded to this review

Thank you for your comments, we value your feedback. We are delighted that your recent wildlife break with us was an enjoyable one. With so many things to see and do on Portland, there's never been a better time to explore. Great to see you and we look forward to welcoming you back soon.

Worcestershire
Reviewed 3 weeks ago via mobile

Stayed at the heights hotel again and was not disappointed ,fantastic outlook on to chesil beach, perfect for a wind down and relaxation to get away from it all. The hotel is a little jaded in places but the staff are polite and attentive. We booked a budget small double room for the night and was delighted room 6 gave...

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Helpful?
Thank Sunbunny33
SalesOffice382, Guest Relations at The Heights Hotel, responded to this review

Thank you for your kind comments, we appreciate your feedback. Be sure to come and stay with us again soon. We look forward to welcoming you.

Redruth, United Kingdom
Reviewed 3 weeks ago

Last minute overnight B&B. Stayed here a few times over the last 20years, past its glory days perhaps but still a good option with decent rooms, reliable service,and staff willing to try hard to make it all work. Breakfast staff organised egg & bacon in about 3 minutes (I was in a hurry). Was a bit disappointed on booking to...

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Helpful?
Thank simoncade
SalesOffice382, Guest Relations at The Heights Hotel, responded to this review

Thank you for your comments, we value your feedback. We are delighted that your stay was an enjoyable one and appreciate your continued custom. We look forward to welcoming you back soon.

Reviewed 4 weeks ago via mobile

One of those last minute bookings to visit friends and family ! Was lovely staff where amazing nothing was to much trouble . Rooms where clean and the food is amazing 👌🏼 will definitely be booking again 😀

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Helpful?
Thank Lenny L
SalesOffice382, Guest Relations at The Heights Hotel, responded to this review

Thank you for your kind comments, we appreciate your feedback. We look forward to welcoming you again real soon.

Woking
Reviewed 4 weeks ago via mobile

Excellent service as always. Stayed several times always good. Staff extremely friendly polite and helpful. Location great. Breakfast as much as you want always hot very good choice Emily on reception was particularly helpful. Well done The Heights team. Looking forward to our next planned visit.

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Helpful?
Thank Gill P
SalesOffice382, Guest Relations at The Heights Hotel, responded to this review

Thank you for your feedback, we appreciate your comments. We are delighted that your stay was an enjoyable one and look forward to welcoming you back to The Heights soon.

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Heights Hotel Bar & Bistro
Heights Hotel Bar & Bistro
Cuisines: Bar, British, European, Pub
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Set on the summit of the Isle of Portland with panoramic sea and coastal views from our Bar, Bistro and Coffee shop over Chesil Beach, the World Heritage coast and the 2012 Olympic sailing venue of Portland Harbour and Lyme Bay. 5 miles from the seaside town of Weymouth. 66 en suite bedrooms with a choice of Classic or Deluxe. Family rooms and easy access rooms available. On-site Gym, meeting rooms and business services. Special interest breaks, birdwatching, flora & fauna etc. Ample free parking. ... more   less 

Additional Information about The Heights Hotel

Address: Yeates Road, DT5 2EN, England
Location: United Kingdom > England > Dorset > Isle of Portland
Price Range: $90 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Heights Hotel 3*
Number of rooms: 66
Reservation Options:
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Also Known As:
Heights Hotel Isle Of Portland
The Heights Hotel Isle Of Portland, Dorset
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Questions & Answers

Here's what travelers have asked, with answers from The Heights Hotel staff and other travelers.
4 questions
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Edinburgh
18 days ago
Salisbury, United Kingdom
7 months ago

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Questions? Get answers from The Heights Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Not many rooms have a decent view, the restaurant and bar get this. Check web price before calling, I was quoted a higher price”
 of 5 bubbles simoncade, 3 weeks ago | Read review
“Seaview only, or have a view over the carpark as we did, yuck!”
 of 5 bubbles cinefilm62, Jan 17, 2017 | Read review
“Go elsewhere”
 of 5 bubbles emmah2511, Nov 27, 2016 | Read review
“Try and book a room with a view if you can.”
 of 5 bubbles K4220JGphilipc, Nov 21, 2016 | Read review
“In high season the courtyard rooms might be noisy. Mine was quiet, in Oct. Bed could have been firmer, tho it wasn't too bad.”
 of 5 bubbles dj171950, Oct 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question