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The Imperial Exmouth Hotel

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The Imperial Exmouth Hotel
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435 Reviews from our TripAdvisor Community

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Showing 434: English reviews
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Overton, United Kingdom
Reviewed yesterday NEW

Spent four days at the imperial which has been refurbished to a high standard had a sea view room which was a bit small but had a nice view,the lighting. In the bathroom was very dull and not suitable for shaving ,needed light above the mirror asked reception to check the bulb had no feed back from them if it...

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Helpful?
Thank fred c
Wrexham
Reviewed 5 days ago NEW

My wife and I stayed here for a week 13th February to 17th February We enjoyed a sea view on the first floor. Everything went smoothly and we were very happy. The service was good, the food was good and the hotel was great. Well done!

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Helpful?
Thank dwplucas
Luke Binks G M, General Manager at The Imperial Exmouth Hotel, responded to this review

Dear Guest, Thank you for your review. I hope you come back again and stay with us soon. Kind Regards, Luke Binks General Manager

Greater Manchester, United Kingdom
Reviewed 1 week ago

Four night break by coach. Hotel. Twin room on the ground floor (v.good for people with mobility issues) at rear overlooking car park and local park beyond, spacious with a very clean bathroom and toiletries, flat screen tv. freeview channels. Dining room is delightful, high ceiling with chandeliers, self service breakfast was excellent with a good choice of food. Dinner...

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Helpful?
Thank Ian O
Luke Binks G M, General Manager at The Imperial Exmouth Hotel, responded to this review

Dear Ian, Thank you for your review and hope to see you again soon. Kind Regards, Luke Binks General Manager

South West England, United Kingdom
Reviewed 1 week ago

Checked in and went to room only to find a problem with the heating; no heat. Spoke to reception staff who quickly provided a room heater; but still on the cold side. Went for dinner in a very large old styled banqueting hall; a little cold. The food was wholesome and warming; most residents went for the warm soup! The...

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Helpful?
Thank Chris S
Management response:

Dear Chris, I am so sorry to hear about the problems your encountered during your stay. I do apologise as we were having issues with the heating system during your stay. I am glad that the team reacted well and were able to additional heat to all the rooms. I understand where you are coming from regarding the deco. I...

Reviewed 2 weeks ago

Room 119, filthy net curtains, very dusty lampshades, peeling paintwork, mouldy bathroom ceiling, dirty mastic, old faulty shower, thermastatic control not working, scauled my back and neck. Dining Room, nice chandeliers, polite friendly staff, breakfast fine. Evening meal Friday no rib eye steak available. Staff policy to cram everyone together in a corner when there was plenty of tables in...

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Helpful?
Thank Gail M
Luke Binks G M, General Manager at The Imperial Exmouth Hotel, responded to this review

Dear Gail, Thank you your feedback both on here and by way of a letter. Let me respond to a few of the comments you have made. Once the hotel was made aware of your problem with the thermostatic value the room was taken off and checked. The shower requires the customer to bleed both the hot and cold in...

Southampton, United Kingdom
Reviewed 3 weeks ago

We booked to stay here last minute on route to Cornwall. It was our first visit to exmouth. The hotel is situated right on the esplanade as advertised with ample parking in lovely well kept grounds. All the staff were polite, friendly and helpful. Our room was facing the sea with a balcony, very clean although a little tired and...

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1Thank Ian W
Luke Binks G M, General Manager at The Imperial Exmouth Hotel, responded to this review

Dear Ian, Thank you for taking the time to post your review. All your comments have been noted and will be looked into. I hope to see you again soon. Kind Regards, Luke Binks General Manager

Birmingham, United Kingdom
Reviewed 3 weeks ago via mobile

Just returned from a short self drive, half board break at this lovely hotel. Throughly enjoyed all our meals served in the beautiful dining room. Staff all pleasant and polite, nothing too much trouble. Hotel very clean. Had a lovely large room and paying extra for a sea view was definitely worth the money. Had bar meals midday which were...

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Thank G D
Luke Binks G M, General Manager at The Imperial Exmouth Hotel, responded to this review

Dear Guest, I am glad you enjoyed your time with us and I would love to see you return in the near future. Kind Regards, Luke Binks General Manager

Milton Keynes, United Kingdom
Reviewed 3 weeks ago

Great holiday shared with friends Pam and Bryan. Shearings really pushed the boat out many thanks also to all the staff for making our stay extremely enjoyable.The location is ideal for walkers and wheel-chair users, easy access to the sea front, park and town shops

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Thank ClerkofWorksNBC
Luke Binks G M, General Manager at The Imperial Exmouth Hotel, responded to this review

Dear Guest, I am glad to hear that you enjoyed our time with us over the New Year break. I hope you come and see us again soon. Kind Regards, Luke Binks General Manager

Windsor, United Kingdom
Reviewed January 16, 2017

My Wife and I fancied a long week-end break and having already stayed at a couple of other Coast and Country Hotels in the recent past decided to give their Hotel in Exmouth (The Imperial) the benefit of our custom. It was excellent and very, very good value for money. We went half board and only had the one (for...

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Helpful?
1Thank WindsorLad2014
Management response:

Dear Guest, Please accept my deepest apologises regarding your Gammon steak, I will review this with the Head Chef. I am pleased you enjoyed your time and hope you come back to visit us again soon. Kind Regards, Luke Binks General Manager

blackburn
Reviewed December 13, 2016

We stayed for two nights because we had been let down by another hotel. Wow what a good decision. Newly refurbished pleasant staff we were so happy. Our room 203 was a double bedded corner room. It was so pleasant, spotlessly clean room with double aspect windows and a modern bathroom with bath and efficient shower. The hospitality was well...

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Helpful?
Thank gill w
Luke Binks G M, General Manager at The Imperial Exmouth Hotel, responded to this review

Dear Gill, Thank you for your brilliant review. I am sorry that you were let down by another hotel and glad we were able to fill the avoid and not let it spoil your time in Exmouth. I will pass your comments on to the team and hope to welcome you back in the future. Kind Regards, Luke Binks General...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Babysitting
Official Description (provided by the hotel)
The Imperial Hotel is an elegant, spacious hotel overlooking the sea, set in magnificent gardens. It is a perfect base for leisure travellers wishing to explore the beauty of Devon, within easy reach of Torquay and Exeter. Exmouth is famous for its magnificent sandy beach and coastal paths, providing countless opportunities for lovers of the outdoors. Just 10 miles west of the town, you’ll find the solitude and beauty of Dartmoor National Park. The Hotel houses all of the amenities and facilities you would expect from a Coast and Country venue. In addition, our staff will offer you a warm, friendly welcome, and ensure that your stay is as relaxing and memorable as possible. ... more   less 

Additional Information about The Imperial Exmouth Hotel

Address: The Imperial Hotel Esplanade, Exmouth EX8 2SW, England
Location: United Kingdom > England > Devon > Exmouth
Price Range: $83 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Imperial Exmouth Hotel 3*
Number of rooms: 57
Reservation Options:
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Also Known As:
Imperial Hotel Exmouth
The Imperial Exmouth Hotel Devon
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Questions & Answers

Here's what travelers have asked, with answers from The Imperial Exmouth Hotel staff and other travelers.
9 questions
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Questions? Get answers from The Imperial Exmouth Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“First floor sea view room very quiet”
 of 5 bubbles fredc995, yesterday | Read review
“Get a sea vieew”
 of 5 bubbles dwplucas, 5 days ago | Read review
“Pay extra for the sea views”
 of 5 bubbles Y3693ZFchriss, 1 week ago | Read review
“Be careful in shower in room 119 should not be in service. I have photos of all bad points and have written to Shearings, waiting for reply.”
 of 5 bubbles Y2720SUgailm, 2 weeks ago | Read review
“Ask for a sea view room maybe in the original part of the hotel rather than the extension. Go for the top floor for the best views.”
 of 5 bubbles I2510CVianw, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question