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Fort d'Auvergne Hotel

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549 Reviews from our TripAdvisor Community

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Showing 531: English reviews
Newtown, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
Reviewed 1 week ago

Stayed here for 5 days. Very good hotel about 15 minute walk into centre. Food very good,entertainment some evenings if you like it.Seems to be a place for coach tour operators. There is a bus stop just outside .

Helpful?
Thank 48tanner50
Birmingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

We stayed at the fort d'avergne hotel in may and had a fantastic time. The rooms werent the best but location and staff were superb! We had a great beach front view and it was simply delightful sitting in the restaurant and watching the sea outside. The staff were lovely! very attentive and seemed to care about what they were... More 

Helpful?
2 Thank jimbigdogdavies
ManagerJersey, Owner at Fort d'Auvergne Hotel, responded to this review

Thank you for your repeat custom, review and comments. We are pleased that you like our location but do not agree we are in any way in decline. We have been under the same ownership and direction for a great many years and continue as such. Operational management individuals do alter from time to time as with in any business... More 

lichfield
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 18, 2016

Was so impressed with this site, booked by photo's,and a wise decision.Staff 'hand picked' all departments, and so professional, breakfast was incredible, housekeeping team spotless, front of house efficient,the list goes on! Will be returning shortly.

Helpful?
Thank RODNEY M
ManagerJersey, Manager at Fort d'Auvergne Hotel, responded to this review

Thank you for your lovely comment in respect of our seafront hotel. We do indeed carefully pick our staff and our staff proudly hold a Gold level Investor in People award which help to maintain high standards and the correct culture within the hotel. It is great that you felt you enjoyed your stay. You would of course be welcome... More 

Newcastle, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 15, 2016

Just back from a six day break and can say that we had a very enjoyable visit. Hotel is very good value for money and the rooms are clean and tidy with plenty of storage, food is really good with an excellent buffet breakfast. Turn right out of the hotel and then first left up Roseville and in ten minutes... More 

Helpful?
Thank Ken W
ManagerJersey, Manager at Fort d'Auvergne Hotel, responded to this review

Thank you for your kind comments in respect of your say at our seafront Fort d'Auvergne Hotel. Your feedback is valued. We are well located on the coast and the town is nearby. Our WiFi serves all bedrooms and is free of charge for guests use. Thank you once again for your courtesy and custom. More 

Newbury, United Kingdom
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 13, 2016

Ideally situated, beautiful views and only a ten minute walk to St. Helier. Staff all very pleasant but must mention Philip Heron, he was brilliant and an absolute asset to the hotel. Some parts of the hotel looking a bit 'tired' but more than made up for by the service we received.

Helpful?
Thank miste26
Findon, United Kingdom
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed October 9, 2016

Second visit to this hotel with Just Go. Big improvement on the room (38), was very big and overlooked the sea and beach. Nice big comfortable bed. Some traffic noise but not a problem, bathroom and shower were fine. Lovely curtains which unfortunately were not hung properly, and kept falling down. Breakfast was buffet style and very good, dinner was... More 

Helpful?
Thank dee01273
ManagerJersey, Manager at Fort d'Auvergne Hotel, responded to this review

Thank you for your return visit to our family owned Fort d'Auvergne Hotel. We are right on the beach / seashore in St. Helier. We are delighted that you noticed our investment into to our traditional style hotel. Thank you and we will certainly attend to the issue raised in respect of our new curtaining within your bedroom occupied. Your... More 

Newtown, Powys
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 4, 2016

We were lucky and had a sea view but to be honest we didn't spend much time there. The bed was very comfortable and the room and bathroom very clean.The staff are all friendly and seem very happy and the food was excellent with plenty of choice. I would certainly recommend this lovely hotel

Helpful?
Thank Carolyn M
ManagerJersey, Manager at Fort d'Auvergne Hotel, responded to this review

Thank you for your feedback and valued custom. We are a family owned hotel and have been in the same family ownership for many decades and you comment about our staff are greatly appreciated. We are pleased that you enjoyed your sea view, found our beds very comfortable and the hotel accommodation to be very clean. This is wonderful feedback... More 

Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 30, 2016

Stayed here for 2 nights and highly recommend as a base for visiting St Helier and Jersey. Room was spacious, spotlesly clean and had everything needed for my stay. Fab sea view which was an added bonus. Bed super comfy and although bathroom on small size, plenty of hot water and towels. Reception, restaurant and housekeeping staff a credit. All... More 

Helpful?
Thank Sue A
ManagerJersey, Manager at Fort d'Auvergne Hotel, responded to this review

Thank you for your kind and thoughtful review of our AA three star seafront hotel. It is wonderful that you think we have a fab sea view. We are in a premium location right on St. Helier's eastern waterfront. We receive many good comments on our catering which is provided by our long established team. Thank you. We are so... More 

Belfast, United Kingdom
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 29, 2016

Hotel room was clean and well maintained but not a very pleasant view on to the roof of a maintenance yard which was very noisy early morning. Breakfast was the worst we have ever had the food was swimming in grease . We were shown to a table but no one came to ask us if we would like tea... More 

Helpful?
Thank leonora20
ManagerJersey, Manager at Fort d'Auvergne Hotel, responded to this review

Thank you for your custom. We are pleased that you found our hotel to be clean and well maintained. This is important. Thank you. We are always happy to look to move guests within the hotel if we are aware of any concerns regarding bedroom location. It is unfortunate that you only took breakfast on one occasion and we were... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 27, 2016 via mobile

Another nice stay at the fort d'auverg we have stayed at this hotel more than a dozen times now it's clean friendly the rooms have now been upgraded with new furniture carpets and keyless entry thanks again

Helpful?
Thank markodev
ManagerJersey, Manager at Fort d'Auvergne Hotel, responded to this review

It is delightful that you think we are 'fab' as an hotel. We are so pleased to have received this feedback from you as a regular guest and pleased also that you have noted our continued investment into our traditional Fort d'Auvergne Hotel. We are not a newly constructed hotel but have made continual investment into our physical infrastructure for... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Concierge
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Fort d'Auvergne Hotel is bordered by the sea and sandy beach on two sides and occupies what is one of the best maritime positions in Jersey's capital, St Helier.The hotel itself is traditional in style with modern amenities including its air conditioned seafront table d'hote restaurant and an outstanding luxury indoor pool complex with unrivalled views over the bay. There is only a pedestrian promenade separating the hotel and the sea shore.A public bus stop is directly outside the hotel. Whilst the Fort d'Auvergne Hotel has no on-site car park due to its unique maritime site, public car parks are available within a five minute walk of the hotel. Car hire is available from Sovereign Car Hire, across the road from the hotel - overnight parking for Sovereign hire cars may be available by separate arrangement with this operator directly. ... more   less 

Additional Information about Fort d'Auvergne Hotel

Address: Havre des Pas, St. Helier JE2 4UQ
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Price Range: $102 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fort d'Auvergne Hotel 3*
Number of rooms: 65
Reservation Options:
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Also Known As:
Fort D'Auvergne Hotel Jersey/St. Helier
Hotel Fort d Auvergne
Hotel Style:
#1 Romantic Hotel in St. Helier
#6 On the Beach Hotel in St. Helier
#9 Family Hotel in St. Helier
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Questions & Answers

Here's what travelers have asked, with answers from Fort d'Auvergne Hotel staff and other travelers.
22 questions
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Questions? Get answers from Fort d'Auvergne Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room 34 has good sea view and we found it quiet.”
 of 5 bubbles 105kenw, Oct 15, 2016 | Read review
“Go for a balcony room if you can”
 of 5 bubbles miste26, Oct 13, 2016 | Read review
“Room 38 very nice sea view, refurbished.”
 of 5 bubbles dee01273, Oct 9, 2016 | Read review
“Book a room with sea view. Worth paying a little extra.”
 of 5 bubbles suea733, Sep 30, 2016 | Read review
“ask for a room wth a sea view”
 of 5 bubbles leonora20, Sep 29, 2016 | Read review
5 of 5
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