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Monterey Hotel

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Monterey Hotel
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606 Reviews from our TripAdvisor Community

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Showing 521: English reviews
Cambuslang, Scotland
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I've just returned from an 11 night stay at the Monterey Hotel, with my husband, 10yr old daughter and parents, who are both 80+. We had a lovely time. The staff were very professional and friendly and made us feel very welcome. Our rooms were clean, fairly modern, with plenty of storage space. My daughter and husband made very good... More 

Helpful?
1 Thank AmandaJA
ManagerJersey, Manager at Monterey Hotel, responded to this review

Thank you for your kind comment and custom. We are so pleased that you enjoyed your stay and that you found our staff to be very professional, friendly and welcoming and that the catering was excellent in your opinion. This is greatly appreciated and we are so pleased that you enjoyed the hotel. Thank you once again. More 

Blackpool
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at the Monterey Hotel for 4 nights on our visit to Jersey. Our room on the second floor looked over the swimming pool, was clean and spacious and contained all the basics required. The hotel reception staff were friendly and welcoming, and provided useful information on getting around Jersey. The breakfast buffet had a reasonable selection of cooked... More 

Helpful?
1 Thank Wallace_Blackpool
Swansea, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I enjoyed our week stay at the Monterey in Jersey. Very friendly and helpful staff. Great food, with 3 course meal in their restaurant evening meal. Breakfast was plentiful and nice. St Helier was a lovely town 10 min walk from the hotel. They have coach trips ( a day or half day) which can be booked... More 

Helpful?
1 Thank Robert J
Bolton, United Kingdom
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at Monterey Hotel 4-11 July. couldn't really fault the hotel, we had a really good stay. The hotel is about a 10 minute walk into St Helier centre via the new Millennium park. We had a room on the second floor overlooking the pool, good sized room, plenty of space, serviced every day, breakfast is a buffet style breakfast... More 

Helpful?
2 Thank Kev H
ManagerJersey, Manager at Monterey Hotel, responded to this review

Our team at the Monterey are delighted that you couldn't really fault our hotel. Thank you for this kind comment and for staying with us. We are so pleased that you enjoyed the new Millennium Town Park on the short walk into St. Helier's main shopping areas. This information is most useful to fellow travellers in our opinion. Directions are... More 

Bishops Stortford, United Kingdom
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent a lovely week at the Monterey Hotel. Very friendly and helpful staff with great food. We had a nice room which led out to the pool area. St. Helier is a lovely town full of interesting buildngs. Access from the hotel is easy. Buses stop outside and it is a twenty minute walk if your feel energetic (uphill on... More 

Helpful?
1 Thank Barbara G
ManagerJersey, Manager at Monterey Hotel, responded to this review

Thank you for your lovely review. This is appreciated by our team here at the hotel. The town of St. Helier is almost flat and as such there is no hill as such. Any incline is marginal and thank you for this comment. We are delighted that you enjoyed you pool access bedroom and your stay at the Monterey. Thank... More 

King's Lynn, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Can recommend this hotel, comfortable well appointed rooms, cleaned daily. Excellent staff who couldn't be more helpful. Excellent food. Indoor Pool, Jacuzzi very good with no need to take extra towels, all provided.

Helpful?
1 Thank suechaddock
ManagerJersey, Manager at Monterey Hotel, responded to this review

We are so pleased that you feel that we are a three star hotel with a five star feel and that you would recommend us. We are an AA three star hotel with a good range of facilities and we hold a Gold Investor in People Award which is unusual for this class of hotel. Thank you so much for... More 

Dunblane, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Clean and friendly hotel. Food is nothing special and the rooms are small and dark and when we stayed there a little stuffy. Basically it's in the 70s! It's best feature is the staff who are all very helpful and friendly, and can't be faulted. Its very clean and well maintained but about 15 to 20 minutes from the city... More 

Helpful?
Thank Elevenfiftysix
ManagerJersey, Manager at Monterey Hotel, responded to this review

Thank you for expressing the view that we are a clean and friendly hotel. We are not a new building but, except for one wing which may have been originally constructed in the late 1970's and has been refurbished fully in recent times, respectfully we are a much more modern construction than you have indicated. We are a purpose built... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 weeks ago

Lovely hotel, lovely staff so helpful. Free Wffi & car parking. Evening meals were very good & at a reasonable cost. Rooms clean & kept that way. The only difficulty we had was finding it from the airport due to the one way system, but once we cracked it no more difficulties.

Helpful?
Thank mille462016
ManagerJersey, Manager at Monterey Hotel, responded to this review

Thank you for your comments and custom. We are on the ring road of the town of St. Helier and whilst it is always useful to have navigation aids, we are able to be found by following the St. Helier ring road. We are pleased that you arrived safely and had no more difficulties in respect of our location and... More 

Ipswich, United Kingdom
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is the second time we have stayed at the Monterey and we are just as pleased as the first time. The staff here are absolutely lovely, nothing is too much trouble for them and they are so friendly and polite. The food is very good, our room was comfortable, clean and well equipped, and I enjoyed using the pool... More 

Helpful?
Thank Di B
ManagerJersey, Manager at Monterey Hotel, responded to this review

Thank you for your kind review and for your repeat visit. This is very much appreciated. We continue to improve our Monterey Hotel and we are pleased that you found us to be comfortable, clean and well equipped. Finally, we are delighted that you found our staff were absolutely lovely. This comment is much appreciated by all our team and... More 

Dumfries, United Kingdom
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

7 nights in a superior room. The decor was a little tired but the room was large, very clean and equipped with tea and coffee making facilities, a fan and a good bathroom. There was always hot water and a good shower flow. Pet hate of shower curtains, but it worked well. Half board, breakfast had the usual cooked items.... More 

Helpful?
Thank Allan W
ManagerJersey, Manager at Monterey Hotel, responded to this review

Thank you for your wonderful review. It is appreciated. Our staff are delighted with your comments and it is very kind of you to take the time and trouble to share your feedback in such an open thoughtful and constructive manner. Thank you once again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Indoor Pool (13)
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Outdoor Pool (13)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The centrally located AA 3 star Monterey Hotel offers a high standard of comfort and service to both the leisure and business traveller. Full restaurant facilities with an all day menu available. On-site luxury indoor swimming pool facilities, including steam room, spa bath and mini gym are provided free of charge to our guests. A large outdoor swimming pool is also available for fine days. The hotel is directly on the island's bus route network and offers the convenience of excellent complimentary parking facilities. Graded 3 stars by the AA ... more   less 

Additional Information about Monterey Hotel

Address: St. Saviour's Road, St. Helier JE2 7LA
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Price Range: $114 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Monterey Hotel 3*
Number of rooms: 73
Reservation Options:
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Also Known As:
Monterey Hotel St Helier
Monterey Hotel Jersey/St. Helier
Hotel Style:
#1 On the Beach Hotel in St. Helier
#10 Romantic Hotel in St. Helier
#13 Family Hotel in St. Helier
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