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The Inn Boutique

Certificate of Excellence
Hotel website
Queens Road, St. Helier JE2 3GR (Formerly Queens Hotel)
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596 Reviews from our TripAdvisor Community

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Showing 570: English reviews
Southampton, United Kingdom
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed for a long weekend at hotel. Hotel is about 10 mins from town centre and 15 mins from central bus station , so good location for exploring. Hotel rooms clean and everything you need , even including a safe which I don't see you need given the friendliness of the staff. Breakfast was good , both cold and... More 

Helpful?
Thank Sean M
Jerseystephen, Owner at The Inn Boutique, responded to this review

Dear Sean M Thank you for your review and for choosing to stay at THE INN. As you mentioned our location is only a 10/15 minutes walk into the heart of St Helier, and a good central spot for exploring our wonderful Island in all directions. I'm pleased you enjoyed your breakfasts and meals with us. We offer lots of... More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Check in was very good, we arrived 4 hours early and the staff checked if a room was ready and we were able to check in early. We had a standard room which was comfortable and clean. Tea, coffee and biscuits are topped up daily as are toiletries. The room has TV, safe and plenty of storage. Breakfast is excellent,... More 

Helpful?
Thank Steve T
Jerseystephen, Owner at The Inn Boutique, responded to this review

Dear Steve T Thank you for choosing to stay at THE INN and for your review. I'm pleased to hear you were dealt with efficiently on your early arrival and you found our staff helpful and friendly throughout your stay. Sorry you had an issue with the noise and heat in your room. All our windows are double glazed, but... More 

Bradford, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is situated next to a very busy road so was extremely noisy at night but there was no mention of this on the website. Also the room we were allocated was very small for 3 adults and not at all like the one we saw on their website. We did complain but were told to take it up... More 

Helpful?
Thank GF2973
InnBoutique, Manager at The Inn Boutique, responded to this review

Dear GF2973 I appreciate you taking time to post a review, however my recollection of our conversation differs from your narrative. As discussed at Reception with myself, the room that was reserved through Expedia was an Office Suite which is a Twin/Double bed with a sofa bed which is situated in a separate adjoining room. You advised me that this... More 

Norwich, United Kingdom
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

The room we had was small but good quality and comfort.Windows were high and difficult to open and shut.Needed to shut at night due to road noise.Plenty of coffee, tea and biscuits left each day.The breakfasts were great with plenty of choice and with tea or coffee top ups.The evening meals were also good.All the staff were very helpfull and... More 

Helpful?
Thank Peter F
Jerseystephen, Owner at The Inn Boutique, responded to this review

Dear Peter F Thank you for choosing to stay at THE INN and for taking time to post a review. Sorry you had a little difficulty with your windows - our porters are always available to assist if there is any help required in the rooms. We always ask our guests to let us know if there is anything at... More 

Aberdeenshire
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Clean, well kept hotel with lovely, friendly staff. Well situated for exploring the island as well as being only a 10 minute walk from the town centre. Room was well kept and comfortable. We hired a car whilst in Jersey, hotel car park was close by and free!

Review collected in partnership with Amoma.com

Helpful?
Thank JuneB805
Jerseystephen, Owner at The Inn Boutique, responded to this review

Dear JuneB805 Thank you for choosing to stay at THE INN during your Jersey stay, and for your review. Our location, as you mentioned, is a 10/15 minute walk into the heart of St Helier, and also central to explore everything beautiful Jersey has to offer by car, bus, bike or foot. We are proud of our Gold Award from... More 

Carlisle, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Just came back from a holiday in Jersey where we stopped at the Inn Boutique.what a superb hotel.The food was amazing and the staff were so efficient and friendly and were a credit to the hotel.The room was excellent and had everything you required.We could not fault this hotel,one of the best hotels we have stayed in.we would recommend it... More 

Helpful?
Thank pgrahk9
Jerseystephen, Owner at The Inn Boutique, responded to this review

Dear pgrahk9 Thank you for your review and I'm pleased you really enjoyed your stay with us at THE INN. Our staff always aim to make your stay as comfortable as possible, as we believe friendly efficient staff are so important to the whole holiday experience. Thanks again for sharing your thoughts, and we look forward to welcoming you back... More 

nottingham
Level Contributor
58 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We used the hotel and ate in the restaurant on the Monday night. Personally I thought the hotel was slightly overpriced for the quality. Our room was quite small. On the plus side the breakfast is very good and the bar is much better than in most hotels. We had a problem at check in, the booking from booking.com had... More 

Helpful?
Thank Anne H
Jerseystephen, Owner at The Inn Boutique, responded to this review

Dear Anne H Thank you for choosing to stay and dine at THE INN and for posting a review. Apologies that there was an issue upon checking in, due to a third party booking, but I’m pleased we were able to sort it out for you and thank you for mentioning our Receptionist's efficiency on dealing with the problem for... More 

Romsey, United Kingdom
Level Contributor
58 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a lovely room with all the facilities we could ask for. The hotel is situated 10/15 mins walk from the town centre. A couple of days when we'd had heavy walking days we took the No.5 bus to the hotel which stopped right outside. Couldn't have been more convenient. They do an excellent breakfast - all freshly prepared.... More 

Helpful?
Thank Shina W
Jerseystephen, Owner at The Inn Boutique, responded to this review

Dear Shina W Thank you for your review and I'm pleased you enjoyed your stay with us. Yes, our hotel is conveniently situated on the outskirts of St Helier, a nice stroll into the centre. As you mentioned a bus stops right outside, and we have our own free car park for guests too. Nice to hear you found all... More 

Liverpool
Level Contributor
250 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed June 15, 2016 via mobile

I stayed here last night, whilst on business in Jersey and I had stayed here a few years back. I have to say the staff are so helpful and the hotel itself is really nice. My room was nice, but is was down a long narrow passage, which wasn't easy with a case etc. None the less well worth a... More 

Helpful?
Thank Paul B
Jerseystephen, Owner at The Inn Boutique, responded to this review

Dear Paul B Thanks for your review and thanks for choosing THE INN to stay at for your business trip. I'm pleased to hear you found our staff helpful and friendly - our whole team aim to go the extra mile and make sure all our guests are comfortable and well looked after. I hope we can welcome you back... More 

Mission Beach, Australia
Level Contributor
189 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed June 8, 2016 via mobile

Met up with the family for the weekend and stayed a total of 5 nights. We were upgraded and the room had everything we needed. Car parking across the road was a bit tight and needed some patience. Breakfast service was a bit chaotic during the weekend maybe could have done with more wait staff although the hot food came... More 

Review collected in partnership with Windows 10 app

Helpful?
Thank Truus B
Jerseystephen, Owner at The Inn Boutique, responded to this review

Dear Truus B Thank you for your review and I'm pleased that overall your enjoyed your stay at THE INN. We have a fairly small car park but do run an efficient parking service thanks to our porters moving around any guest cars that we need to, so this does not usually cause any issues. Also, sorry you felt the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Free Breakfast
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
THE INN is an award winning friendly boutique Hotel, Restaurant & Bar, a 10 minute walk into St Helier centre. The hotel has 36 beautifully decorated comfortable rooms, including suites, all with excellent modern facilities. Classic Rooms have hospitality tray, satellite TV, free Wi-Fi, snack basket and safe. Superior rooms and Suites also have ipod docking station, DVD player, bathrobes and complimentary mineral water. Facilities within the hotel include an open plan bar, free WiFi, outside smoking terrace and free car parking facilities. THE INN also has a contemporary air-conditioned restaurant, very popular with locals, with an extensive menu including Specials which take full advantage of local produce.Our friendly team will always be on hand with attentive service, and guests always comment on our superb staff. Our customers are always our number one priority and we strive to offer everyone something very special at THE INN. THE INN is very proud to have retained a GOLD award from Visit Britain for the seventh year running, which recognises outstanding levels of quality, comfort, customer care and food. THE INN Restaurant also holds a Taste Jersey award.THE INN aims to be different to any other Hotel on the Island in terms of the ambiance and diversity of what we are offering. Look forward to seeing you soon! Please note we are situated on the outskirts of St Helier which is a busy town and some rooms may suffer from a little road noise at peak times. Our main car park is situated opposite the hotel and when full we ask guests to block in other cars and leave their keys at reception to enable us to move cars around, which we are insured for. ... more   less 

Additional Information about The Inn Boutique

Address: Queens Road, St. Helier JE2 3GR (Formerly Queens Hotel)
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Price Range: $85 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Inn Boutique 3*
Number of rooms: 36
Reservation Options:
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Also Known As:
The Inn Boutique Hotel St. Helier
The Inn Boutique Jersey/St. Helier
Hotel Style:
#1 Family Hotel in St. Helier
#9 Business Hotel in St. Helier
#12 Romantic Hotel in St. Helier
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