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BEST WESTERN Royal Hotel

Certificate of Excellence
David Place, St. Helier JE2 4TD
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BEST WESTERN Royal Hotel
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678 Reviews from our TripAdvisor Community

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Showing 591: English reviews
Newcastle upon Tyne, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed today NEW

Stayed for three nights, and after getting lost trying to find the hotel, eventually got to it! Met with a friendly face at the front desk, who explained everything about the hotel - meal times/breakfast, wi-fi and parking etc. Parking lot was a little tight at times but lovely and secure! The rooms were not too big, but I'd say... More 

Helpful?
Thank Musgrove1991
Hemel Hempstead, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I went with a friend. Our room was pleasant and overlooked the sun deck which we enjoyed sitting on. Plenty of choice for breakfast and a varied 3 course meal every evening. The dining staff were excellent, cheerful and attentive.

Helpful?
Thank mouserouse
ManagerJersey, Manager at BEST WESTERN Royal Hotel, responded to this review

Thank you for your lovely comments in respect our Royal. Our staff are so pleased that you have recognised them in your feedback as this means a very great deal to our team at the hotel. Thank you. We would agree that our large sun deck is a great amenity in the centre of the town of St. Helier. It... More 

Malmo, Sweden
Level Contributor
234 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed 1 week ago

Just some 10 minutes walk to the shopping streets Best Western in St Helier is a great place to stay during your visit. There are plenty of rooms and I just loved the huge terrace on the roof where you could spend many hours just relaxing. The staff is great and friendly and the adjacent bar is probably on of... More 

Helpful?
Thank Patrik D
ManagerJersey, Manager at BEST WESTERN Royal Hotel, responded to this review

We are really delighted with your kind words and thoughtful comments. We feel that they are very much in keeping with what makes the Royal special. We feel too that our first floor terrace is a great amenity in the heart of St. Helier, so close to the main shopping areas and the wonderful Millennium Town Park. Our Bar 27... More 

Oxfordshire
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 3 nights and could really not fault the hotel on anything major. The car park is a bit of a trial, a code is needed to raise the shutter so, on arrival, I had to leave my husband and trot into reception to ask for it. Similarly when, on one occasion, it was full, a visit... More 

Helpful?
Thank JanieMM
ManagerJersey, Manager at BEST WESTERN Royal Hotel, responded to this review

Thank you for your kind comments. These are appreciated by our team at the hotel. We hope that we will have the pleasure to welcome you back at some future point to St. Helier and to the BEST WESTERN Royal Hotel.. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We enjoyed our stay at this hotel, the Staff, food, drink and atmosphere in their own onsite 'traditional Pub' was excellent. Breakfast was also great as was the staff in the rest of the hotel. There is a really nice conservatory and outdoor area to relax or read in on the first floor. With the building being Victorian you can... More 

Helpful?
1 Thank Andrew T
ManagerJersey, Manager at BEST WESTERN Royal Hotel, responded to this review

We are delighted that you feel that you enjoyed your stay with us at the Royal. We are an historic hotel in the heart of St. Helier and occupy a large site with good public areas and facilities. Your comments are much appreciated. Thank you for marking us as excellent overall. This is appreciated by our team at the hotel... More 

Rotherham
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Comfortable, friendly hotel with high standards. The room was small but perfectly adequate, the food was superb with a large and reasonably priced Wine List and the staff were exceptionally professional but very friendly. The hotel is only a short walk from the centre of St. Helier, a busy but endlessly fascinating place to wander with pubs, bars, cafes aplenty,... More 

Helpful?
Thank BillytheQuiche
ManagerJersey, Manager at BEST WESTERN Royal Hotel, responded to this review

Thank you for your kind review and we are so pleased that we did not disappoint you on your long awaited treat. Your description of St. Helier is important as part of your review in that we too believe that St. Helier is an endlessly fascinating place to wander on foot. The Royal is well placed to do this being... More 

Harrogate
Level Contributor
79 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Have stayed at a couple of hotels in the past couple of months,wish I had found this to start with. Excellent staff, great location. Room was a little small and rather warm but ok, tv channels limited but was again ok. Was not too keen on the breakfast,sausages and bacon always seemed to be a little under cooked and rubbery,... More 

Helpful?
Thank AdrianTaglietti
ManagerJersey, Manager at BEST WESTERN Royal Hotel, responded to this review

We are so pleased that you are happy with your choice of hotel and that you feel that we compare well to other establishments. We do seek to make guests feel comfortable. Your feedback is much appreciated. Our staff are particularly delighted with your comments. We hold a Gold standard Investor in People Award at the Royal as we are... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed one night for business in a single room - but very clean and appeared to have been recently decorated so this wasn't a problem. The staff on reception were very welcoming. Perhaps a bit noisy as the corner of the hotel where the room was overlooked traffic light controlled cross-roads - but nothing too bad.

Helpful?
Thank betterontv o
ManagerJersey, Manager at BEST WESTERN Royal Hotel, responded to this review

Thank you for your kind comments. We have indeed decorated many bedrooms at the hotel in recent times and we are pleased that you have noted this upkeep and that you were impressed with the cleanliness. Thank you as this feedback is important to us. We are an historic town hotel near the High Street in St. Helier and we... More 

preston england
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

this hotel is very nice a little bit tired but the food and ambience excellent the bar in the hotel was not very welcoming,but the staff were brilliant ther few days we were there there was 2 coach load of German Tourists and you got the impression that the staff wre overworked and some were stressed out but overall a... More 

Helpful?
Thank strickland9
ManagerJersey, Manager at BEST WESTERN Royal Hotel, responded to this review

We are pleased that you found our historic Royal to be very nice and that you enjoyed a pleasant stay. We are more traditional in style and were established as an hotel in the 1840's. Our Bar 27 is very popular and is run as a part of the hotel. We are pleased that you found our staff and food... More 

Level Contributor
49 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have stayed in this hotel three times now and I am sure we will be back. For us one of its best attributes is its location, just an easy 20 minute walk from the centre of St Helier and the bus station but far enough out that it is not too noisy. It is a very comfortable hotel, the... More 

Helpful?
Thank Brian H
ManagerJersey, Manager at BEST WESTERN Royal Hotel, responded to this review

Thank you for your three visits and for your feedback. We are an historic hotel in central St. Helier and we too feel that we are away from the noisier parts of the town. Our bedrooms do differ and we are always pleased to look at requests in respect of bedroom size, facilities or location when booking. Seasons Restaurant does... More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Dry Cleaning
  • Room Service
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
One of the principal hotels in Jersey, the Best Western Royal Hotel is ideally located only minutes walk from the quality pedestrian shopping areas of St Helier. Equally suited to the leisure or business traveller, this attractive 89-bedroom hotel also boasts suites and 'four poster' bedrooms. AA Rosette restaurant and informal bar. Large rooftop terrace. Graded 3 stars by the AA. Parking is available but is limited to 16 spaces. ... more   less 

Additional Information about BEST WESTERN Royal Hotel

Address: David Place, St. Helier JE2 4TD
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Price Range: $130 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Royal Hotel 3*
Number of rooms: 89
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Also Known As:
Best Western St Helier
St Helier Best Western
BEST WESTERN Royal Hotel Jersey/St. Helier
Hotel Style:
#5 On the Beach Hotel in St. Helier
#11 Business Hotel in St. Helier
#14 Romantic Hotel in St. Helier
#14 Family Hotel in St. Helier
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