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The Pontac House Hotel

Certificate of Excellence
St Clement's Bay, St. Clement JE2 6SE
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139 Reviews from our TripAdvisor Community

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Carlisle, United Kingdom
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed November 7, 2015

Stayed October Half Term for 4 nights. Had second floor room with superb sea views and balcony. This was spacious, very clean and comfortable. Food at breakfast and Dinner was plentiful, excellent quality and well served by restaurant manager, Tony (who also kept the guests well entertained!!) and his colleagues. As in previous reviews, a more modern bar and guest... More 

Helpful?
Thank apd1953
London, United Kingdom
2 reviews
5 of 5 stars Reviewed November 2, 2015

The Hotel was fantastic. After our boat home from holiday being cancelled, we were booked into this hotel and I have never felt so welcomed. The front desk staff were very helpful even though they were dealing with lots of extra bookings related to our issue. We were then put in a lovely spacious, clean room with a balcony and... More 

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Thank Emma P
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed October 26, 2015

Did a dine & stay here recently & have to say the food was superb. Restaurant staff were very attentive, the manager was very friendly & although the bar didn't open until 6pm he offered to open early if we wanted it. The rooms were clean & comfortable however very dated. I don't think the furniture has been changed since... More 

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Thank Shangalang71
Stowmarket, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 16, 2015

We had a wonderful stay at the Pontac in early October 2015 to celebrate our honeymoon. They had upgraded us to a superior room with a fantastic view overlooking the sea. We were on a B&B basis which was plentiful. We did have dinner a few times which was also very good. All the staff from the reception, waiters and... More 

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1 Thank cs16051963
Level Contributor
73 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed October 6, 2015

Great room and fabulous views. We had breakfast and evening meal. The food is fabulous and very good portion sizes. The dinner is 4 courses and each one lovely. We had our car but it is on a good bus route if you don't. The staff are friendly and very helpful. We enjoyed it very much.

Helpful?
Thank Reason8
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed September 18, 2015

I first reviewed Pontac House after a visit two years ago. I have been visiting for several years. Whilst the Pinto family have remained in charge of the hotel, some of the other faces have changed amongst the staff but the friendly welcome you receive from all never seems to change. Much of what was written in my earlier review... More 

Helpful?
2 Thank robbo84klfc
Stoke-on-Trent, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed September 15, 2015

We stopped here this year 10/07/2015 very thing was excellent the food bedroom cleaning service pool all spot on .the only thing that let this hotel down was the waiter service in the dinning room tony was spot on who is in charge of the waiters but when he had his day of they seemed they did not know what... More 

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Thank jane p
Birmingham, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 15, 2015

A very friendly hotel in a great location. Our first visit to Jersey and we were not disappointed. For our taste we found some of the decor quite dated and the lounge area musty with a feeling of a retirement home about it. However this did not spoil our holiday. There are many things to compliment the hotel on including... More 

Helpful?
1 Thank Stewe041
Brighton, United Kingdom
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 24, 2015

We recently stayed here for a five night break having tried to book here several times before. "Never mind the stairs" said Aurilio as my partner huffed and puffed behind, "the views worth it" He was OH SO RIGHT! So began our holiday. We stayed in room 301 on the second floor. The room was larger than we expected, with... More 

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3 Thank Sam F
Jersey
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed August 9, 2015 via mobile

Overall a pleasant hotel. Represented good value, ample parking available, some rooms more dated than others and although mine was one of the more dated rooms it was perfectly nice still. Only thing of note I felt was the shower which was the limpest, most useless shower I've used - and I've stayed in caravans! Other than this minor point... More 

Helpful?
1 Thank Allisonowen2011
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