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Holiday Inn Express Hotel & Suites Lenoir City

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Holiday Inn Express Hotel & Suites Lenoir City
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111 Reviews from our TripAdvisor Community

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Showing 111: English reviews
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

I'm not sure why this hotel has so many great reviews. Our experience was anything but great. -We arrived at 2 and check-in was at 3. We decided to check if we could check-in earlier. There were no staff to be found except for a cleaning lady who said someone would be back in a half hour. No big deal... More 

Helpful?
Thank Amanda S
Austin W, Front Office Manager at Holiday Inn Express Hotel & Suites Lenoir City, responded to this review

Dear Amanda S, First off let me apologize on behalf of the whole staff here and say we are truly sorry that you did not have a pleasant experience while staying with us. We strive to make sure that each and everyone of our guest enjoys their stay while they are away from home. If it is OK with you... More 

Lexington Park, Maryland
1 review
1 of 5 stars Reviewed 4 weeks ago

After staying in this hotel for years as we go down every two years for a family reunion, I will never ever stay at this hotel again even if I have to stay all the way in Knoxville and drive down for the festivities. I walked in while my husband and kids were unloading the luggage from the car. I... More 

Helpful?
Thank cathyadams2016
Austin W, Front Office Manager at Holiday Inn Express Hotel & Suites Lenoir City, responded to this review

First off let me apologize for the confusion for your recent visit with us during your family reunion. The last thing we want to do here is make a stay difficult for a guest for any reason and we are so sorry if we made your trip to see your family anything but a wonderful time. I am very sorry... More 

Bethlehem, Georgia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel sign was a little hard to see from the road and we had to turn around to get there. It shares the driveway with another hotel and a Mexican Restaurant. We arrived late in the evening and there were no parking spaces close to the building. The hotel was very well maintained and clean. The room was comfortable... More 

Helpful?
Thank Nikley53
Austin W, Front Office Manager at Holiday Inn Express Hotel & Suites Lenoir City, responded to this review

Thank you so much for taking the time in filling out a review about our hotel. We are all so glad that you enjoyed your stay and that Josh was such a big help! I will make sure that he is told about the kind words. We all hope you can come back and see us again soon! More 

Middleburg, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 11, 2016

I never book rooms at hotels, so I walked in and got a clean room and comfortable bed, it looks like they had replaced the mattresses recently. The staff were friendly and helpful and answered all my questions. After a stressful day it was quite relaxing to sleep in a quiet room and dark room. Thank You

Helpful?
Thank Arthur H
Austin W, Front Office Manager at Holiday Inn Express Hotel & Suites Lenoir City, responded to this review

Thank you so much for taking the time in filling out this survey! I am so glad to see that you enjoyed your stay and that our staff was so helpful during your stay. We hope to see you again soon if you are passing through Lenoir City, thank you again! More 

1 review
3 of 5 stars Reviewed June 3, 2016 via mobile

It don't seem like much, but when you stay at a hotel for 3 weeks, you expect to be able to get a milk even in the evening. But "it's locked for the night" was the response I got. Otherwise a great stay.

Helpful?
Thank Matthew C
Austin W, Front Office Manager at Holiday Inn Express Hotel & Suites Lenoir City, responded to this review

Dear Matthew C, Thank you so much for taking the time in filling out this review of our hotel. Let me first apologize that we did not exceed your expectations during your stay. I am so sorry that we did not give you milk in the evening as you requested. We do want to make each and every guest feel... More 

Humboldt, Tennessee
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 3, 2016

Staff is very helpful. Beds are comfortable. always get a good night sleep. free breakfast, delightful hostess. an a beautiful contemporary setting. great place to visit. so give it a try next time your in town.

Helpful?
Thank 812default
Ronald L, General Manager at Holiday Inn Express Hotel & Suites Lenoir City, responded to this review

Thank you for the return visits, we love to have our family to return home as often as possible. Our staff is honored to that you find us hospitable and friendly, and we love our breakfast as much as you do. Thank you for your continued business. More 

Level Contributor
49 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed April 18, 2016

Signs in the elevator said to rate the hotel on Trip Advisor so here it is. It is trying to be an above average place but just doesn't make it yet. You pay for all the facilities but not everything is working. Wifi was very slow and froze many times. The desk said it had been like that for a... More 

Helpful?
Thank Cdnehrider
Ronald L, General Manager at Holiday Inn Express Hotel & Suites Lenoir City, responded to this review

We apologize that we did not live up to your standards during this visit. I understand that the internet was slow but that was something going on the the provider which we have no control over. As fort he fitness center we are replacing the equipment that has become out dated and hope to have it opened real soon. As... More 

Long Beach, California
1 review
3 of 5 stars Reviewed April 2, 2016

and to noisey and the tv channels suck no good channels and when I took a shower water were in the tub tha wasn't cool but other than that it was ok I never stay there again and too far from the strip

Helpful?
Thank estellabryant637
Ronald L, General Manager at Holiday Inn Express Hotel & Suites Lenoir City, responded to this review

Thank you for your comments. We apologize for the inconvenience. If i understand your comments about the shower is that the water was slow to drain, I will have maintenance to check the tub in the room that you stayed in. Also I know that we are not the closest hotel to the strip and we are happy that you... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 20, 2016 via mobile

Stopped here on our way to Florida. Was greeted by great people at check in and they handled my request quickly and professionally. The room was very clean and comfortable. Great breakfast to tart the day and always feel like I receive good value for my money.

Helpful?
Thank Warren D
Ronald L, General Manager at Holiday Inn Express Hotel & Suites Lenoir City, responded to this review

Thank you for your comments, we are happy that you stopped and stayed with us. We hope to see you again soon. More 

Toronto, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 8, 2016

Great room, great rate! Clean, spacious rooms. Thank you Rachel C for the hospitality, we enjoyed staying with you! So helpful and accommodating, and made us feel comfortable. Lots of parking in well-lit lot!

Helpful?
Thank Chantal S
Ronald L, General Manager at Holiday Inn Express Hotel & Suites Lenoir City, responded to this review

Thank you for your comments, we are very happy that we were able to provide good customer service. I will let Rachel know about your comments as well. We look forward to your return visit. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our I-75 hotel located in Lenoir City, Tennessee just 1 exit down from shopping at Turkey Creek in Knoxville and adjoining to Farragut, offers easy access to all the best west Knoxville has to offer.Our hotel's leisure guests find that we're convenient to a wealth of attractions, such as the Tennessee Valley Winery, Sweetwater Valley Farms, and the Lost Sea, America's largest underground lake. Our hotel's location near Knoxville, Tennessee makes it easy to enjoy a day trip to the city, the Tail of the Dragon or the quaint town of Loudon with its antique shops and ice cream parlors.We also offer • Free Breakfast • Free Wi-Fi • Free Parking • Free Local CallsWhether you're here to attend a University of Tennessee football game or visit the Great Smoky Mountains, make the smart choice and stay at our west Knoxville hotel in Lenoir City, Tennessee.Stay smart! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Lenoir City

Address: 1112 Highway 321 N, Lenoir City, TN 37771-6665
Location: United States > Tennessee > Lenoir City
Price Range: $122 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Lenoir City 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Lenoir City
Holiday Inn Lenoir City
Lenoir City Holiday Inn
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