We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express & Suites

Save
Share
Traveler (15)
Room & Suite (16)
Dining (5)
Overview
  • Excellent50%
  • Very good31%
  • Average12%
  • Poor3%
  • Terrible4%
Travelers talk about
“big room”(2 reviews)
“front desk”(12 reviews)
“driving home”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness center
2 Star accommodation
All hotel details
Additional information
Offers from Holiday Inn Express & Suites
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express & Suites
Special Offer: Book Direct and Save
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (154)
Filter reviews
154 results
Traveler rating
75
48
19
5
7
Traveler type
Time of year
LanguageEnglish
75
48
19
5
7
Show reviews that mention
All reviewsbig roomfront deskdriving homecomfortable bedstayed here for one nightnashville airportstay there againroad tripbreakfast was deliciousvisit familywould highly recommend this hotelnext morningstaff was friendlyhiejulieplatinumrefrigerator
FilterEnglish
Updating list...
1 - 5 of 154 reviews
A TripAdvisor Member
4
Reviewed 2 days ago via mobile

ATKOG held its annual conference at Living Word Family Worship Center and HI Express was the host hotel. As the leaders we heard nothing but good things about the hotel. The staff was so accommodating and friendly. The breakfasts were great. I would definitely recommend...More

Thank A TripAdvisor Member
Response from HolidayInnLebanonTN, General Manager at Holiday Inn Express & SuitesResponded yesterday

Dear Advancing the Kingdom of God, Thank you for your review. I am happy to hear that our team and service met your needs and expectations. We look forward to welcoming you back! Thank you for choosing IHG for your conference.

Hotel's Favorite
Reviewed June 25, 2018 via mobile

We had a family reunion here this past weekend with 30+ family members with most staying one or two nights. I can’t say enough about the service and the facilities. From the very start Marianne was great to work. She answered all my questions and...More

Thank hold4255
Response from HolidayInnLebanonTN, General Manager at Holiday Inn Express & SuitesResponded June 26, 2018

Thank you for taking the time to review your stay with us. I am so happy that you chose to hold your family reunion with us and very happy to hear our staff and service met your needs and expectations. We look forward to have...More

Reviewed 2 days ago

This is the second time we have stayed at this hotel. Both times the room was clean, the hotel was quiet and the front desk staff was very helpful. While you can see this hotel from the Interstate (Exit 238 on I40), getting to it...More

Thank Raymond F
Response from HolidayInnLebanonTN, General Manager at Holiday Inn Express & SuitesResponded yesterday

Dear Raymond F, Thank you for taking the time to review your stay with us. I am happy to hear that you enjoyed your stay and the team met your needs and expectations. The elevator renovation is complete along with the rest of the hotel....More

Reviewed 5 days ago via mobile

I used to be the biggest fan of HIE- didn’t even shop around because I was so confident in their consistent level of everything.. not anymore. If the price was lower I wouldn’t be as disappointed but charging over $100+ for a room - my...More

Thank MGUINN08
Response from HolidayInnLebanonTN, General Manager at Holiday Inn Express & SuitesResponded 3 days ago

Dear MGUINN08, Thank you for your review. I am glad to hear that your overall experience was positive. I am disappointed to hear that the Front Desk didn't meet your expectations. This critical feedback will be used in training our team. Our rates are determined...More

Reviewed 1 week ago

We stayed here going and returning from our vacation destination. This hotel is ok for one night but I will not stay here again. Front Desk: On our first stay, it took a few minutes for someone to come to the front desk to help...More

1  Thank Volleyball4
Response from HolidayInnLebanonTN, Manager at Holiday Inn Express & SuitesResponded 1 week ago

Dear Volleyball4, Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that the front desk team and our breakfast didn't meet your expectations. This critical feedback will be used in training our team....More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Wheelchair access
Business Center with Internet Access
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Non-Smoking Hotel
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Center with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
$125 - $207 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$125 - $207 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveler (15)
Room & Suite (16)
Dining (5)
Pool & Beach (1)
Questions & Answers
Get quick answers from Holiday Inn Express & Suites staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"5th floor not facing the Interstate"
Read review
"non smoking"
Read review
"Maybe a room on the front of the hotel or a higher level room would be quieter."
Read review
"We were on the top floor (5th) and it was extremely quiet!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing