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La Quinta Inns & Suites Lebanon

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La Quinta Inns & Suites Lebanon
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265 Reviews from our TripAdvisor Community

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Showing 262: English reviews
Reviewed 3 days ago NEW

My wife and I arrived late, but were attended too by Sandra, who was very kind, and made special accommodations for our needs. The room was pleasantly laid out and decorated. The bed was comfortable. The only issues I experienced were these: the outlet cover was completely loose, but this had probably been done by guests, so they could plug...

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Helpful?
Thank Jon C
Swanton, VT
Reviewed 4 days ago NEW

We checked in late and received prompt, courteous attention. Room was clean and well planned. However, had to wait for coffee as no coffee was made. Breakfast was nice to have but lacking in what they offered. Who ever heard of bagels with neither cream cheese nor butter? No hard boiled eggs. Bread for toast was old. Could have been...

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Thank VTer24
Reviewed 1 week ago via mobile

The front desk clerk was nice at check in but after getting to room and turned down bed there was a stain right under the pillows .The pillows were wore out and not comfortable and looked dirty .The front desk clerk came up to change the sheets but said she was busy and alone and would come back to put...

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Helpful?
1Thank Angela Q
SMehaffey-GM, General Manager at La Quinta Inns & Suites Lebanon, responded to this review

I’ve read your comments about your stay at La Quinta Lebanon. WOW – not the type of experience we want you to have! Our goal is to provide you with a positive, memorable experience each and every time you stay with us as our guest. I’m sorry that we didn’t do so for you. I wish you would have let...

Palatine, Illinois
Reviewed 2 weeks ago

Very nice accommodation - all updated, clean & fresh. Surprisingly quiet considering it's located on expressway. A bit of confusing entrance since it's nestled in with several other dingy buildings, but worth the small effort. I'm guessing it's one of the better hotels in town. Also try O'Charley's Restaurant next door - best honey chicken my husband ever had.

Review collected in partnership with La Quinta
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Helpful?
Thank Joette B
SMehaffey-GM, General Manager at La Quinta Inns & Suites Lebanon, responded to this review

Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Lebanon La Quinta. Our team looks forward to providing you with exceptional service in the future. We’ll see you soon, S. Mehaffey

Tuscaloosa, AL
Reviewed 2 weeks ago via mobile

As others have said, the water pressure in the shower rocks. It's a lovely LaQuinta. Pets are free; rooms are nice and roomy. I would've preferred temperature setting controls instead of a colored "temp" and a "mode" dial to set temps. The unit was off when I came in. It was cold. I tried to set it to low heat...

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Helpful?
Thank ginml
SMehaffey-GM, General Manager at La Quinta Inns & Suites Lebanon, responded to this review

Thank you for the 5 STARS and your review. Sounds like you enjoyed your stay with a couple quirks along the way. We look forward to seeing you the next time your in Lebanon, TN. Sincerely, S. Mehaffey

Lebanon, TN, United States
Reviewed 4 weeks ago

I have stayed at this LaQuinta for many weeks on business travel. The staff are very gracious and helpful. The rooms are clean, nicely appointed and the beds are comfy. The breakfast is tasty- would appreciate some more variety though. Plenty of parking and quick access to the interstate.

Review collected in partnership with La Quinta
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Thank 470rosemaryb
SMehaffey-GM, General Manager at La Quinta Inns & Suites Lebanon, responded to this review

Thank you for choosing La Quinta Lebanon as your home away from home. We have truly enjoyed you being our guest. S. Mehaffey

Old Orchard Beach, Maine
Reviewed 5 weeks ago

could not eat any of the breakfast food usually can have coffee and a little something to eat but not this time. Also very sketchy people in the lobby early in the morning and at night. Did not feel the hotel had enough security

Review collected in partnership with La Quinta
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Helpful?
Thank Beth P
SMehaffey-GM, General Manager at La Quinta Inns & Suites Lebanon, responded to this review

My apologies for you not enjoying your stay at our La Quinta Lebanon. It is our top priority you feel Assured, Settled And Optimistic on every visit to our Hotel. We hope on your next visit to Lebanon you will give out La Quinta another chance. Sincerely, S. Mehaffey

Suffolk, United States
Reviewed January 8, 2017

Friendly staff with a cozy atmosphere. Room was nice and clean. Check-in and out process was quick and painless. Parking lot was well lit at night so I felt safe going to and from my car. My only drawback was the breakfast. Not many options to choose from.

Review collected in partnership with La Quinta
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Thank jamiemA5700QW
SMehaffey-GM, General Manager at La Quinta Inns & Suites Lebanon, responded to this review

I appreciate you taking the time to tell us about your experience at La Quinta Lebanon. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. Sorry you did not enjoy our Breakfast. We will work on our Breakfast menu. Hope to see you the next time you visit Lebanon, TN.

Williamston, United States
Reviewed January 6, 2017

Hotel is in a good location. Nice atmosphere and friendly staff. Only issue is that the first room we were given [211] had dirty sheets; the rest of the room was clean. Desk clerk resolved the issue by giving us another room [215] which was great.

Review collected in partnership with La Quinta
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Thank 626tamikag
SMehaffey-GM, General Manager at La Quinta Inns & Suites Lebanon, responded to this review

Our apologies for your first room not being up to standards. For you and our Lebanon La Quinta. I am glad you enjoyed your stay after your change of rooms. Thank you for your feedback. Hope to see you on your next visit to Lebanon.

Reviewed January 2, 2017 via mobile

Follow up to my previous post. I spoke to manager Sarah this morning to advise her if issues I had. She apologized and assured me this was not up to standards. She did fully refund my cost. And said she would put the affected room out of service and have carpet professional sanitized. The handicap accessible room we were out...

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Helpful?
Thank Stacey L
SMehaffey-GM, General Manager at La Quinta Inns & Suites Lebanon, responded to this review

I appreciate your feedback. It looks like we dropped the ball on your and our high quality standards. This is not the experience we want you to have while staying at our Lebanon La Quinta. It is comments such as yours that we are able to improve our day to day operation. Thanks again and hope we'll see you soon....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Golf course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
The newly remodeled and 100% non-smoking La Quinta Inn & Suites Lebanon TN Hotel is conveniently located 30 minutes from Downtown Nashville, seconds off Exit 238 on Interstate 40, and minutes from businesses like Cracker Barrel Headquarters. The Premium Outlet mall provides any trave...See moreler with a variety of shopping options. You may want to take the Music City Star Train into Downtown Nashville, TN for a night in Country Music City USA. We have amenities that both the business and leisure travelers can enjoy like free high speed Internet access throughout the hotel and a business center including printer and fax options. A good day may be defined as a brisk work-out in our fitness room or watch the Cumberland University Bulldogs compete in the athletic arena. Either way you receive service with a smile. Each of our comfy room include lodging amenities like, free high-speed Internet access, 32 inch flat screen TV w/HD channels, relaxing pillow-top mattress, deluxe linens, microwave, refrigerator, single cup coffee maker, and much more. Start your day off by enjoying our free Bright Side Breakfast with a variety of items including sausage, biscuit, eggs, gravy, waffles,baked goods, cereal, and more. Hospitality awaits you as we invite you to stay at the La Quinta Inn & Suites Lebanon Tennessee hotel. ... more   less 

Additional Information about La Quinta Inns & Suites Lebanon

Address: 140 Dixie Avenue, Lebanon, TN 37090 (Formerly Country Inn & Suites )
Location: United States > Tennessee > Lebanon
Price Range: $97 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inns & Suites Lebanon 2.5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Country Inn And Suites By Carlson, Lebanon
Country Inn & Suites By Carlson, Lebanon Hotel Lebanon
Country Inn Lebanon
Lebanon Country Inn
Hotel Style:
#3 Business Hotel in Lebanon
#5 Family Hotel in Lebanon
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Questions & Answers

Here's what travelers have asked, with answers from La Quinta Inns & Suites Lebanon staff and other travelers.
1 question
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Questions? Get answers from La Quinta Inns & Suites Lebanon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“King Suite had a pullout bed, plus the king size bed. Recommended.”
 of 5 bubbles M4178SUjonc, 3 days ago | Read review
“Nice whirlpool rooms. Good breakfast.”
 of 5 bubbles 983eddieh, Dec 20, 2016 | Read review
“The hotel is close to the interstate so it was noisy. Large wreck with deaths on last night there that resulted in sirens and life flight.”
 of 5 bubbles brucebM5081QH, Apr 12, 2016 | Read review
“Top floor so you don't hear everyone stomping around!”
 of 5 bubbles WaryTraveler16, Jan 2, 2016 | Read review
“If the internet is choppy, have them reset it.”
 of 5 bubbles majkaos007, Nov 23, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question