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Citywest Hotel

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Citywest Hotel
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1,857 Reviews from our TripAdvisor Community

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Showing 1,728: English reviews
Mullingar, Ireland
Reviewed yesterday NEWvia mobile

Had a lovely stay in citywest hotel on Saturday night.. all the staff were very friendly the room we stay in was lovely and very clean. We went for a few drinks in swifts bar and it was a great night, there was live music and the atmosphere was brilliant. We would definitely go back there.

Reviewed 6 days ago NEW

I traveled to Ireland to explore the Wicklow Mountains and the Kilkenny area, and used the Citywest Hotel as out staging location, staying three nights there. The facility and the room were excellent, and the staff was very helpful.

CitywestHotel, Quality & Standards Manager at Citywest Hotel, responded to this review

Dear Guest, Thank you for your fantastic review. Our dedicated team make every effort to ensure each and every guest are made feel welcome and appreciated. We look forward to your return. Kind Regards, Gemma Kavanagh, Quality & Standards

Dalgety Bay, United Kingdom
Reviewed 1 week ago

I was here for a large conference and the conference and ballroom facility was very good, but in terms of a hotel stay the picture was rather more mixed. The public areas are smart and contemporary- the bars looking comfortable without being twee or resorting to clichés of Guinness posters etc. Once you leave the reception though it was like...

CitywestHotel, Quality & Standards Manager at Citywest Hotel, responded to this review

Dear Guest, Thank you for your review, we appreciate you taking the time to share your experience. We are delighted that you found our recent renovations have been a success, these plans are ongoing and all areas of the hotel will be completed over time. I have noted the issues you experienced and will look at improving in these areas...

ireland
Reviewed 2 weeks ago via mobile

Do not stay here!! An item of huge sentimental value was taken from my room & their attitude is that it's my tough luck. The item was taken during my stay, I went straight to reception in tears & told the manager on duty. Have sent numerous emails & phone calls, even went back to the hotel today & the...

CitywestHotel, Quality & Standards Manager at Citywest Hotel, responded to this review

Dear Amy, Thank you for your review, I understand our General Manager has been in contact and hope we can resolve your issue. Kind Regards, Gemma Kavanagh, Quality & Standards

Reviewed 2 weeks ago via mobile

We visited here on dec 10th for the santa experience as we have been here before for disney on ice And had to come back. We had to que for one hr to check in which was so hard for me as I'm heavily pregnant and my 4 yr old was tired. Staff were stressed, couldnt blame them, got to...

CitywestHotel, Quality & Standards Manager at Citywest Hotel, responded to this review

Dear Guest, Thank you for your review. I am sorry that your experience here at Citywest Hotel was a negative one and apologise for the problems you had. I agree the check in time was not ideal and hope our recent renovations will ensure that delays are reduced in the future. I am also sorry that information from a previous...

carlow
Reviewed 2 weeks ago via mobile

Stayed for 2 nights b&b with 1 dinner. We were married here and try and go back when we can. 2 years since last visit and the place is quite different. A new modern style finish to lobby, bar, restaurant areas. Very different from what it was like before but I think it looks great. Smell of fresh paint as...

CitywestHotel, Quality & Standards Manager at Citywest Hotel, responded to this review

Dear Guest, Thank you for your lovely review. We are delighted that you were so impressed with our recently completed upgrades and appreciate you taking the time to share your fantastic feedback. I have noted your comments regarding breakfast, all guest feedback is welcome when opening a new area and we will certainly look at the menu items available. Our...

County Kildare, Ireland
Reviewed 2 weeks ago via mobile

I just recently stayed in Citywest hotel, it was very quiet so check in was quick and staff were very welcoming. We stayed in the swift wing on the second floor in a superior room. It was a lovely room, very spacious, huge bed and the bathroom was very nice- tiles were clean, shower very easy to use, powerful and...

CitywestHotel, Quality & Standards Manager at Citywest Hotel, responded to this review

Dear Guest, We appreciate you taking the time to share such fantastic feedback and are grateful for the positive comments you have made. I have noted the lack of communication when ordering a taxi and will ensure the Front desk team are made aware of your comments. We hope you will return in the near future and look forward to...

Dublin, Ireland
Reviewed 2 weeks ago

Firstly, check-in was a nightmare. There were 2 queues snaking throughout the lobby and roughly 4 staff on hand trying to clear them behind a counter with room for double that number. I moved maybe 5 feet in 20 minutes before I left for dinner. Perhaps I'm being unfair but it seems like it would be difficult to give quality...

CitywestHotel, Quality & Standards Manager at Citywest Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. Negative feedback is always disappointing and I apologise for the issues you had. Customer care is so important here at the hotel and I can assure you I will fully investigate the service you received. I would be happy to discuss your stay in detail if you would...

Western Ireland, Ireland
Reviewed 2 weeks ago

Checked in 27th Dec 2016 for 2 nights stay. Firstly the rooms were awful very dated. I booked a family room for 2adults and three kids when we arrived at room it had a double bed and 2singles not even enough for my family. When I went to reception to query I was told they could put a camp bed...

Wisconsin Dells,
Reviewed 4 weeks ago

The CityWest Hotel in Saggart is a lovely hotel in the Wicklow area. The rooms are extremely clean and well maintained. The bathroom was very large and the shower worked well. I did find the mattress to be a little too firm. The first trip to your room can be daunting as there are many corridors but once found it...

CitywestHotel, Quality & Standards Manager at Citywest Hotel, responded to this review

Dear Guest, Many thanks for your review. We were delighted with your comments and have noted the feedback you made. We look forward to welcoming you back in the near future. Warm Regards, Gemma Kavanagh, Quality & Standards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Golf course
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Breakfast included
  • Business Center with Internet Access
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Our ideal location in South Dublin puts you in easy reach of everything from Dublin city centre and airport, each of which is a mere 25 minutes away, to the hills of Wicklow and the plains of Kildare. We even have a Luas light-rail stop on our doorstep, which will take you to the city centre in just 30 minutes. It's the perfect place for a relaxing city break. And, with Ireland's largest choice of conference space, with capacity for up to 4,100 delegates, it's also the perfect place for your conference. Whatever brings you here, you'll find everything you need on site - a leisure centre with 20 metre pool, jacuzzi, sauna and steam room, an 18 hole golf course designed by the late Christy O'Connor Junior, the Hibernian Bistro restaurant and Swift Bars as well as complimentary parking and free Wi-Fi. ... more   less 

Additional Information about Citywest Hotel

Address: Garters Lane, Saggart, Ireland
Location: Ireland > Province of Leinster > County Dublin > Saggart
Price Range: $86 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Citywest Hotel 4*
Number of rooms: 774
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Also Known As:
Citywest Hotel, Conference, Leisure & Golf Hotel Saggart
Citywest Hotel, Conference, Leisure And Golf Resort
Citywest Hotel Dublin
Citywest Resort Dublin
Citywest Hotel County Dublin, Ireland - Saggart
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Questions & Answers

Here's what travelers have asked, with answers from Citywest Hotel staff and other travelers.
17 questions

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See which rooms travelers prefer

“Some rooms were a very long walk from reception. Be warned if you have limited mobility.”
 of 5 bubbles DavetheFisher, 1 week ago | Read review
“try somewhere else”
 of 5 bubbles abba8919, 4 weeks ago | Read review
“Rooms are a long walk so keep that in mind.”
 of 5 bubbles Lollipop1975, 5 weeks ago | Read review
“tell them you want to be in the newer wing of the hotel, not facing the conference center...very noisy with deliveries.”
 of 5 bubbles steveng623, Dec 2, 2016 | Read review
“Couldn't recommend a room but would recommend an alternative hotel”
 of 5 bubbles rhondar387, Nov 28, 2016 | Read review
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