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Comfort Suites Kodak

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Comfort Suites Kodak
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280 Reviews from our TripAdvisor Community

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Showing 279: English reviews
Jackson, Tennessee
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This is clearly a new property- or it is very well cared for! It is very clean with updated fixtures. It is nicer than most Comfort Suites. Breakfast was delicious, the shower pressure was perfect, and most of the staff was helpful and friendly- especially the breakfast attendant. There is an indoor pool and whirlpool, but we did not use... More 

Helpful?
Thank TenDiva
ManagerX1, General Manager at Comfort Suites Kodak, responded to this review

Thank you for choosing the Comfort Suites Kodak Sevierville for your stay. We are happy to hear that you were impressed with our well-kept property and you enjoyed the breakfast we served. We appreciate your observation regarding our suites and our location, and also apologize for any inconvenience caused. We value your business and hope to have another opportunity to... More 

Seneca, South Carolina
Level Contributor
88 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Rooms are very comfortable and spacious. Lots of pillows. Good water pressure in the shower. Friendly staff. Would have scored a 5 rating except for two things. 1. The hallways have a definite funky odor...almost like a gym locker room if you know what I mean...however, the room itself was fresh and clean with excellent bedding. 2. There was a... More 

Helpful?
Thank 77Boomer
ManagerX1, General Manager at Comfort Suites Kodak, responded to this review

We are delighted that you appreciated the many in-room amenities and conveniences our all-suites property provides. We strive to deliver you all the comforts of home while you are away, and I am so glad you were pleased with the service from our associates. Having said that, we unfortunately fell short of our goal during your recent stay. Please accept... More 

Murfreesboro, Tennessee
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall the hotel was very good. We were on the 3rd floor and the room was very clean and big and it had everything that we wanted: big king size bed, coffee maker, refrigerator and microwave. The only problem we had was with the Wi-Fi, we could not get it to work correctly. It could have been due to a... More 

Helpful?
Thank Mary P
ManagerX1, General Manager at Comfort Suites Kodak, responded to this review

Thank you for choosing the Comfort Suites Kodak Sevierville for your stay. We are happy that you liked our property, courteous associates and your well-equipped accommodation. However, we are sorry for the issues you faced with our Wi-Fi service and the inconvenience it caused. We hope this did not overshadow your otherwise positive stay with us and that you will... More 

Boiling Springs, South Carolina
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Haven't stayed here in a while. It was nice then but wow! It's nicer now. Rooms was just beautiful. Bed was so comfortable. Front desk is wonderful. The breakfast bar had been redone and it was so good. The same lady was there ( Carlene) and she is so sweet. You couldn't ask for any better. Looking forward to my... More 

Helpful?
Thank CHF56
ManagerX1, General Manager at Comfort Suites Kodak, responded to this review

It was our pleasure welcoming you back and we are so delighted you had an excellent stay again! It was great to read that you were impressed with the quality of our service and facilities. We work hard to provide an outstanding experience along with clean and comfortable accommodation, and I am glad we just did that. I will share your... More 

Parkersburg, West Virginia
2 reviews
4 of 5 stars Reviewed June 22, 2016 via mobile

We stayed here for 3 nights it was a very nice stay. The employees were very friendly and helpful. It was very clean. It had a weird smell though so that is why I gave it 4 stars. Very kid friendly actually there were alot of kids on our floor. Very close to all the places we wanted to see... More 

Helpful?
Thank mjgrazi
ManagerX1, General Manager at Comfort Suites Kodak, responded to this review

Thank you for choosing the Comfort Suites Kodak Sevierville for your stay and for the feedback. We are happy that our staff took good care of you and that you were pleased with your clean accommodations. We also appreciate you mentioning how kid-friendly we are and that our location was perfect for your needs. However, we are sorry for the... More 

Florence, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 15, 2016 via mobile

We were traveling from Missouri to South Carolina. I found this hotel on the internet. It was a very clean and friendly stay. I am pretty picky about cleanliness and the comfort of the beds. Both got an "A" report from me. The breakfast was excellent. We would stay here again...no doubt.

Helpful?
Thank bgnarron
ManagerX1, General Manager at Comfort Suites Kodak, responded to this review

Thank you for choosing the Comfort Suites Kodak Sevierville. We are so happy to hear you were impressed with the quality of our services & facilities, and that you also loved your immaculate accommodation and the relaxing beds. We work hard to keep our guests satisfied, and we appreciate being recognized for our efforts. We look forward to welcoming you... More 

Mount Juliet, Tennessee
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed June 13, 2016 via mobile

This place lookes new and pretty clean. So maybe it's just bad luck, but this place is crazy. I checked in on a Monday evening and was assigned a room. When I entered the room, there was someone in it already!! I scared the crap out of that customer and then went back to the front desk to get another... More 

Helpful?
1 Thank Bluetorasan
ManagerX1, General Manager at Comfort Suites Kodak, responded to this review

Thank you for providing feedback about your recent stay. I am disappointed that you encountered so many issues checking into your guest room. I am sorry for the many inconveniences this caused you. This is unacceptable, and we will make changes to keep this from happening again in the future. Thank you for bringing to my attention the issues with... More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed June 4, 2016 via mobile

We stay in this area once or twice a year. Stayed here last year and rate was around $89. This year it was approximately $129. We mentioned in last year's review that something needed to be done about the window drapes. They must not read the reviews! There are sheers and then 2 narrow curtain panels. Lots of lights outside... More 

Helpful?
Thank DebDaun
ManagerX1, Manager at Comfort Suites Kodak, responded to this review

I sincerely apologize that you experienced issues from multiple departments during your stay with us. This is not the level of service we're accustomed to providing. I am deeply sorry we disappointed you. I will share your comments with my entire staff, and we will take appropriate action to prevent these issues from happening again. Jasmine Stacy General Manager More 

Memphis, TN
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 24, 2016

The hotel has been remodeled-clean, quiet and accommodating. Chocolate chips or oatmeal raisin cookies at check-in. The room is very clean. The towels are very fluffy. The staff are very congenial. No surprises.

Helpful?
Thank Joe L
ManagerX1, General Manager at Comfort Suites Kodak, responded to this review

Thank you for sharing your wonderful experience at the Comfort Suites Kodak Sevierville. It is great to read that you loved our updated property, courteous associates and your well-kept accommodation. We are also happy that you were impressed with all the complimentary amenities that we have to offer. Thank you again for being our valued guest. We hope to have... More 

1 review
4 of 5 stars Reviewed May 21, 2016 via mobile

This was our first time at a choice hotel , and wasn't disappointed it's not the Hilton, but rooms were clean, customer service didn't disappoint, room smelled clean and fresh, lobby was very clean, hotel was quite, no parties no Children running wild. Clean parking lot. Fresh cookies at night. Breakfast wasn't great compared to Hampton Inns. Customer service was... More 

Helpful?
Thank Trippiechick78
ManagerX1, General Manager at Comfort Suites Kodak, responded to this review

Thank you for choosing the Comfort Suites Kodak Sevierville for your recent stay. I am glad to read you were impressed with the quality of our service and facilities. We strive to provide you all the comforts of home while you are away, and I thank you for highlighting some of the aspects which you enjoyed at out hotel. Your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Comfort Suites, a Kodak hotel just one mile from Smokies Park. Conveniently located right off Interstate 40, the Comfort Suites hotel is just one mile from Smokies Park baseball stadium. This Kodak, TN hotel is minutes from Douglas Lake, the Sevierville Events Center multipurpose facility and the Sevier County Fairgrounds. Attractions close by include Dollywood theme park, Dollywood's Splash Country water park and the Dixie Stampede dinner event. ... more   less 

Additional Information about Comfort Suites Kodak

Address: 161 W Dumplin Valley Rd, I-40 & State Hwy 66 (Exit 407), Kodak, TN 37764
Location: United States > Tennessee > Sevier County > Kodak
Price Range: $84 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Kodak 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Comfort Suites Kodak Hotel Kodak
Hotel Style:
#3 Family Hotel in Kodak
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