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Comfort Suites Kodak

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Comfort Suites Kodak
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286 Reviews from our TripAdvisor Community

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Showing 285: English reviews
1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

Although the staff was friendly and helpful the hotel smelled of mildew, especially the hotel rooms. The first room smelled of mildew and was infested with ladybugs (they were everywhere!). The second room they moved us to smelled of mildew too. Their air conditioners weren't working properly, they weren't pulling in the moisture (my husband works in HVAC), which made... More 

Helpful?
Thank Alta S
Racine, Wisconsin
Level Contributor
8 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

The Readers Digest version: no complaints. Clean, good night's sleep, great service. The detailed version: First, every aspect of this hotel (that we saw) was clean and in good repair, from the lobby area, to the breakfast area, to our room, and the pool/hot tub. The desk clerk when we arrived was very accommodating when we needed additional towels, toiletries... More 

Helpful?
Thank 2beagle
Central Illinois
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed August 5, 2016 via mobile

We stayed here for three days while in town. This is a very nice hotel, but the experience wasn't ideal because of their Wi-Fi service. We don't blame the staff as they were seemingly trying their best to solve the problem. Indoor pool is very small even by today's hotel standards. The continental breakfast is typical fair. We would stay... More 

Helpful?
Thank GoBucks22
Cleveland, Tennessee
Level Contributor
3 reviews
1 of 5 stars Reviewed August 1, 2016

We checked in a little after 4 pm the room was ready. Took all of our belongings to the room and unpacked. We had been there 15 MIN we noticied the tv busted. The front office desk said it had been like that for a week and maintenance knew about it. We moved rooms two more times due to one... More 

Helpful?
Thank coprice
2 reviews
2 of 5 stars Reviewed July 31, 2016 via mobile

We stayed 6 days. The curtains didn't close and had a parking light near window. We had to clip curtains together just to have some darkness. I had to strip bed completely just to have clean sheets after 4th day. Had a musty smell in our room and hallway as well. I slept on side with air conditioning, not enough... More 

Helpful?
Thank MediaSarah B
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 30, 2016 via mobile

We arrived Sunday the hotel did not look bad it seemed ok. But our room was not what we hope for for a 6 day visit. The room has a relatively small bathroom. The shower head seen its better days. It did have an exhaust fan which was nice. On the day we arrived the carpet was wet near the... More 

Helpful?
1 Thank Paul B
ManagerX1, General Manager at Comfort Suites Kodak, responded to this review

Thank you for staying with us and for your review. Our job is to provide a clean comfortable hotel experience to our guests. I can't apologize enough for the cleanliness issues you described and the lack of housekeeping services provided for your lengthy stay. Thank you so much for bringing this to my attention so I can assure it doesn't... More 

Jackson, Tennessee
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 21, 2016

This is clearly a new property- or it is very well cared for! It is very clean with updated fixtures. It is nicer than most Comfort Suites. Breakfast was delicious, the shower pressure was perfect, and most of the staff was helpful and friendly- especially the breakfast attendant. There is an indoor pool and whirlpool, but we did not use... More 

Helpful?
Thank TenDiva
ManagerX1, General Manager at Comfort Suites Kodak, responded to this review

Thank you for choosing the Comfort Suites Kodak Sevierville for your stay. We are happy to hear that you were impressed with our well-kept property and you enjoyed the breakfast we served. We appreciate your observation regarding our suites and our location, and also apologize for any inconvenience caused. We value your business and hope to have another opportunity to... More 

Seneca, South Carolina
Level Contributor
88 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed July 19, 2016 via mobile

Rooms are very comfortable and spacious. Lots of pillows. Good water pressure in the shower. Friendly staff. Would have scored a 5 rating except for two things. 1. The hallways have a definite funky odor...almost like a gym locker room if you know what I mean...however, the room itself was fresh and clean with excellent bedding. 2. There was a... More 

Helpful?
Thank 77Boomer
ManagerX1, General Manager at Comfort Suites Kodak, responded to this review

We are delighted that you appreciated the many in-room amenities and conveniences our all-suites property provides. We strive to deliver you all the comforts of home while you are away, and I am so glad you were pleased with the service from our associates. Having said that, we unfortunately fell short of our goal during your recent stay. Please accept... More 

Murfreesboro, Tennessee
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 15, 2016

Overall the hotel was very good. We were on the 3rd floor and the room was very clean and big and it had everything that we wanted: big king size bed, coffee maker, refrigerator and microwave. The only problem we had was with the Wi-Fi, we could not get it to work correctly. It could have been due to a... More 

Helpful?
Thank Mary P
ManagerX1, General Manager at Comfort Suites Kodak, responded to this review

Thank you for choosing the Comfort Suites Kodak Sevierville for your stay. We are happy that you liked our property, courteous associates and your well-equipped accommodation. However, we are sorry for the issues you faced with our Wi-Fi service and the inconvenience it caused. We hope this did not overshadow your otherwise positive stay with us and that you will... More 

Boiling Springs, South Carolina
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 27, 2016 via mobile

Haven't stayed here in a while. It was nice then but wow! It's nicer now. Rooms was just beautiful. Bed was so comfortable. Front desk is wonderful. The breakfast bar had been redone and it was so good. The same lady was there ( Carlene) and she is so sweet. You couldn't ask for any better. Looking forward to my... More 

Helpful?
Thank CHF56
ManagerX1, General Manager at Comfort Suites Kodak, responded to this review

It was our pleasure welcoming you back and we are so delighted you had an excellent stay again! It was great to read that you were impressed with the quality of our service and facilities. We work hard to provide an outstanding experience along with clean and comfortable accommodation, and I am glad we just did that. I will share your... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Comfort Suites, a Kodak hotel just one mile from Smokies Park. Conveniently located right off Interstate 40, the Comfort Suites hotel is just one mile from Smokies Park baseball stadium. This Kodak, TN hotel is minutes from Douglas Lake, the Sevierville Events Center multipurpose facility and the Sevier County Fairgrounds. Attractions close by include Dollywood theme park, Dollywood's Splash Country water park and the Dixie Stampede dinner event. ... more   less 

Additional Information about Comfort Suites Kodak

Address: 161 W Dumplin Valley Rd, I-40 & State Hwy 66 (Exit 407), Kodak, TN 37764-1935
Location: United States > Tennessee > Sevier County > Kodak
Price Range: $98 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Kodak 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Comfort Suites Kodak Hotel Kodak
Hotel Style:
#3 Family Hotel in Kodak
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