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Crowne Plaza Knoxville Downtown University, an IHG hotel

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401 W Summit Hill Dr, Knoxville, TN 37902-1416
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (140)
Room & Suite (47)
Dining (11)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Knoxville Downtown University, an IHG hotel
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#23 of 100 hotels in Knoxville
Location
Cleanliness
Service
Value
Travelers' Choice
The Crowne Plaza Knoxville, 20 minutes from McGhee Tyson Airport, is located in Downtown Knoxville. Walk to the Old City and Market Square to enjoy over 30 eateries, nightlife, shopping and outdoor concerts. The Crowne Plaza is convenient to the University of Tennessee, Neyland Stadium (UT Football), Thompson Boling Arena (Vols & Lady Vols Basketball), Civic Auditorium & Coliseum (Ice Bears Hockey), Knoxville Convention Center, Tennessee Theater, Knoxville Museum of Art, Worlds Fair Park, Volunteer Landing, The Star of Knoxville Riverboat, East Tennessee Historical Society, Blount Mansion, James White Fort and the Mabry-Hazen House. Each newly renovated guestroom includes free wireless high-speed internet access and a host of other amenities. Come experience our restaurant, Mahogany's, featuring breakfast, lunch and dinner. Order room service or visit the Library for Starbucks coffee or your favorite cocktail. Our 3000 sq ft Gym features state-of-the-art cardio and weight equipment and an indoor heated pool. Visit our uniquely appointed Gift Shop and 24-hour Business Center. The Crowne Plaza Knoxville has over 15,000 sq ft of meeting space, ranging from our Executive Boardroom to our Summit Ballroom, making us the perfect meeting place for large and small meetings. We look forward to serving you at the Crowne Plaza Knoxville. With our dedicated staff and exceptional service standards, we will exceed your expectations!
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Paid private parking on-site
Parking garage
Wifi
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English
694Reviews12Q+A100Room tips
Traveler rating
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Popular mentions
cpgioia wrote a review Oct 11
Shrub Oak, New York22 contributions12 helpful votes
Nice Fitness Center Restaurant On Premise that serves Breakfast, Lunch and Dinner. Friendly and Helpful Staff ready to help you anyway they can. Good location for the families of The University Of Tennessee Knoxville students
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Date of stay: August 2021
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LESA H wrote a review Oct 7
Hazel, Kentucky67 contributions7 helpful votes
The room was extremely clean and well stocked. The staff was very friendly and courteous. Is within walking distance of many attractions and restaurants and breweries. Does cost to park in garage nightly but way cheaper than a taxi to go downtown.
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Date of stay: October 2021
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L166 wrote a review Aug 2021
Memphis, Tennessee64 contributions27 helpful votes
We stayed here for a weekend due to a sport competition. I was very pleased with the hotel! Pros: Clean, front desk crew was great, cheap parking and location to the Market square. We could walk to the Market square for all our meals, catch the trolley in front of the hotel or walk to the convention center. I would def stay here again due to location. The only con would be the room size, We were on the 10th floor and all the reviews said the rooms were huge. Our room was probably smaller then a normal hotel room (we had 2 beds) and we faced a construction site. But again, the pros were great and this is one of the best places I have stayed in a long time!
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Date of stay: August 2021
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Carolina A wrote a review Jun 2021
8 contributions
The location was great and the rooms were amazing! Very close to Market Square and the highway. Good access. Rooms were quiet and very clean. Did not use the amenities but they seem okay. Great parking
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Date of stay: June 2021Trip type: Traveled with friends
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Response from Guest Service, Owner at Crowne Plaza Knoxville Downtown University, an IHG hotel
Responded Jun 21, 2021
Dear carolinaaC9713IP, Thank you for taking the time to leave us your review and recommendation of the Crowne Plaza Knoxville. We're so pleased that you enjoyed your stay with us and we hope to have the opportunity to welcome you back on many more occasions. Safe travels!
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Emakojs S wrote a review Jun 2021
Mineral, Illinois1 contribution
My boyfriend and I thoroughly enjoyed our stay. The staff is absolutely amazing. Beautiful hotel, excellent location across from Market Square. Clean and peaceful environment. Food was delicious as well! A huge shout out to Talisa, Michael, Ervin, Joe, Hannah and JoAnn! Highly recommend to anyone and will return!
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Date of stay: May 2021Trip type: Traveled as a couple
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Response from Guest Service, Owner at Crowne Plaza Knoxville Downtown University, an IHG hotel
Responded Jun 21, 2021
Dear emakojss, Thank you for your wonderful feedback of the Crowne Plaza Knoxville. We're so pleased that you enjoyed the level of service that we're always striving to provide. Thank you for letting us know and we look forward to welcoming you back on many more occasions. Safe travels,
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PRICE RANGE
$115 - $243 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza knoxville hotel knoxville, knoxville crowne plaza
LOCATION
United StatesTennesseeKnoxville
NUMBER OF ROOMS
197
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Frequently Asked Questions about Crowne Plaza Knoxville Downtown University, an IHG hotel
Which popular attractions are close to Crowne Plaza Knoxville Downtown University, an IHG hotel?
Nearby attractions include East Tennesse Historical Society (0.2 miles), Tennessee Theatre (0.3 miles), and Market Square (0.1 miles).
What are some of the property amenities at Crowne Plaza Knoxville Downtown University, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Crowne Plaza Knoxville Downtown University, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza Knoxville Downtown University, an IHG hotel?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Crowne Plaza Knoxville Downtown University, an IHG hotel?
Conveniently located restaurants include Chesapeake's Downtown, Stock & Barrel, and The French Market Creperie.
Are there opportunities to exercise at Crowne Plaza Knoxville Downtown University, an IHG hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Crowne Plaza Knoxville Downtown University, an IHG hotel located near the city center?
Yes, it is 0.3 miles away from the center of Knoxville.
Are any cleaning services offered at Crowne Plaza Knoxville Downtown University, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Crowne Plaza Knoxville Downtown University, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Crowne Plaza Knoxville Downtown University, an IHG hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Crowne Plaza Knoxville Downtown University, an IHG hotel?
Many travelers enjoy visiting James White Fort (0.5 miles), Mabry-Hazen House (1.0 miles), and Crescent Bend House & Gardens - Armstrong-Lockett House (1.9 miles).