We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Knoxville Downtown University

Visit hotel website
Traveler (121)
Room & Suite (44)
Video (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Crowne Plaza Knoxville, 20 minutes from McGhee Tyson Airport, is located in Downtown Knoxville. Walk to the Old City and Market Square to enjoy over 30 eateries, nightlife, shopping and outdoor concerts. The Crowne Plaza is convenient to the University of Tennessee, Neyland Stadium (UT Football), Thompson Boling Arena (Vols & Lady Vols Basketball), Civic Auditorium & Coliseum (Ice Bears Hockey), Knoxville Convention Center, Tennessee Theater, Knoxville Museum of Art, Worlds Fair Park, Volunteer Landing, The Star of Knoxville Riverboat, East Tennessee Historical Society, Blount Mansion, James White Fort and the Mabry-Hazen House. Each newly renovated guestroom includes free wireless high-speed internet access and a host of other amenities. Come experience our restaurant, Mahogany's, featuring breakfast, lunch and dinner. Order room service or visit the Library for Starbucks coffee or your favorite cocktail. Our 3000 sq ft Gym features state-of-the-art cardio and weight equipment and an indoor heated pool. Visit our uniquely appointed Gift Shop and 24-hour Business Center. The Crowne Plaza Knoxville has over 15,000 sq ft of meeting space, ranging from our Executive Boardroom to our Summit Ballroom, making us the perfect meeting place for large and small meetings. We look forward to serving you at the Crowne Plaza Knoxville. With our dedicated staff and exceptional service standards, we will exceed your expectations!
Read more
Property amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room service
Restaurant
Bar/Lounge
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Electric vehicle charging station
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
Show more
Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Save More on Your Rate
Hotel deals
643Reviews
179Photos
11Q+A
100Room tips
Traveler rating
  • 300
  • 207
  • 73
  • 26
  • 37
Time of year
Traveler type
Language
  • More languages
  • Filter
  • English
Popular mentions
+1
The hubby and I booked this hotel Stay for work. After arriving early and them not having a room ready for is and then calling early to let them know we would have late check in (we are very organized) we arrived after working on our feet for 12 hours at 11:30pm only to find
Read more
Response from GeneralManager123, Guest Relations Manager at Crowne Plaza Knoxville Downtown University
Responded 1 week ago
Thank you for taking the time to leave us your feedback of the Crowne Plaza Knoxville. We appreciate your comments and apologize for the oversight in your booking. Thank you for your patience and we hope to welcome you back to a more pleasant experience in the future.
Read more
This is not only a great hotel, the staff is wonderful! If you’re interested in a drink before dinner head to the Library. Kipsey is a master mixologist! She will smoke a pomegranate martini or whiskey. She is always attentive and on point. Amanda and Joanne will ensure your
Read more
Response from GeneralManager123, Guest Relations Manager at Crowne Plaza Knoxville Downtown University
Responded 1 week ago
Dear MrsG1018, Thank you for taking the time to leave us your feedback of the Crowne Plaza Knoxville. We're so pleased to hear what a wonderful service, amenities and overall stay you had with us. We'll be sure to pass along your praises to the rest of the Crowne Plaza team. Come back and visit us again soon!
Read more
The location is perfect for finding dining options and tourist attractions. The hotel is very quiet and the rooms are very nice. Seems they were updated recently. Check in was fast and efficient. The only downside is the $10 per night parking fee. You have to have a key to get
Read more
Response from GeneralManager123, Guest Relations Manager at Crowne Plaza Knoxville Downtown University
Responded 2 weeks ago
Thank you for your review of the Crowne Plaza Knoxville. We're glad you had a wonderful overall stay with us and happy you enjoyed our great downtown location and updated rooms. Thank you for letting us know your thoughts on parking, unfortunately it's a standard cost for most downtown hotels. We appreciate your understanding and hope to welcome you again soon. Safe travels, Guest Service
Read more
Stayed with a large group. Nice place, great location, people were kind and helpful. They made several accommodations for us including some flexibility in parking. All went well thorough checking in and all the rooms. Would stay here again. Only complaint is that breakfast is
Read more
Response from GeneralManager123, Guest Relations Manager at Crowne Plaza Knoxville Downtown University
Responded 2 weeks ago
Thank you for your review, recommendation and for choosing the Crowne Plaza Knoxville. We're so glad to hear what a pleasant experience you had with us and we hope to welcome you again soon. Safe travels.
Read more
The hotel was built in a great location, but the rooms were outdated and too small,the shower flooded the bathroom, and the windows were way too small. I stayed for the Academic Games National Tournament. It was good, but could be improved. Nice pool
Read more
Response from GeneralManager123, Guest Relations Manager at Crowne Plaza Knoxville Downtown University
Responded 4 weeks ago
Thank you for taking the time to leave us your feedback of the Crowne Plaza Knoxville. We're pleased to hear you enjoyed our location and we appreciate you letting us know your thoughts. We will make note of your comments and hope to have the opportunity to welcome you again soon. Safe travels, Guest Service
Read more
Previous
Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event RoomsFamily and Play Areas
Photo provided by managementCrowne Plaza Knoxville Downtown University
Guest room
Photo provided by managementCrowne Plaza Knoxville Downtown University
Guest room
Photo provided by managementCrowne Plaza Knoxville Downtown University
Suite
Photo provided by managementCrowne Plaza Knoxville Downtown University
Guest room amenity
Photo provided by managementCrowne Plaza Knoxville Downtown University
Guest room
PreviousNext
1234569
What’s the difference between the executive room vs the standard?
The Executive rooms are on the top floor and are only accessible with your room key in the elevator. There is a lounge area with snacks set out during the morning and evening hours. The paper is also available for you to read. The rooms are a little nicer but not that much different. Also, some times when you book the executive rooms they come with breakfast vouchers for the buffet downstairs.
2 votes
Show all answers
How far is the walk to the football stadium?
It spends on how fast you walk. It is about 1 mile.
2 votes
Show all answers
Can we walk to Theatre Knoxville from the hotel?
Yes definitely - parking in town is a real pain so leave your car at the hotel and walk - I hope you have a great time!
1 vote
Show all answers
Are there smoking rooms available? I've seen yes and I've seen no....
I do not think that there are smoking rooms, but the hotel does provide a smoking area for their guests, my wife is a smoker so I can tell you that they are located on the ground floor at the corners of the building and away from the main entrances to the building
1 vote
Show all answers
PreviousNext
123
"Facing World's Fair Park offers an excellent view."
"take a higher floor for view and silence"
"If you are there on a Friday evening, definitely try their seafood buffet. It is fabulous!"
"I would ask for a city view."
"Room was across fm the elevator on the 9th. I didn't hear a thing while in my room fm the hallway or fm above, below or beside my room."
PreviousNext
12345620
PRICE RANGE
$119 - $260 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza knoxville hotel knoxvilleknoxville crowne plaza
LOCATION
United StatesTennesseeKnoxville
NUMBER OF ROOMS
197
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing