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2/5/2018 2/6/2018
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    Crowne Plaza Knoxville

    401 W Summit Hill Dr, Knoxville, TN 37902-1416
    +1 877-859-5095
    Hotel website
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    2/5/2018 2/6/2018
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    Traveler (93)
    Room & Suite (41)
    Dining (10)
    • Excellent47%
    • Very good33%
    • Average11%
    • Poor4%
    • Terrible5%
    Travelers talk about
    “market square” (154 reviews)
    “great location” (81 reviews)
    “nice hotel” (38 reviews)
    Free Wifi
    Breakfast Buffet
    Non-Smoking Hotel
    Room Service
    Fitness center
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
    Offers from Crowne Plaza Knoxville
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    Feb 5Feb 6
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (573)
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    1 - 5 of 568 reviews

    Reviewed yesterday via mobile

    I stayed here for a night for MEPS and it is actually really nice. The room was ultra clean and the staff was super nice. The food in the dining room was just okay, breakfast was decent. The gym and pool area is pretty nice....More

    Thank Hannah S
    Hotel's Favorite
    Reviewed October 17, 2017

    We stay here when visiting family in Knoxville and have never been disappointed, but it was especially nice when we took our English Bulldog with us for his first vacation, because the staff made him feel welcomed and special, something bulldogs appreciate. We are often...More

    2  Thank Shannon P
    Response from hotelstaff1234, Guest Relations Manager at Crowne Plaza KnoxvilleResponded October 18, 2017

    Dear Shannon, Thank you for your recent review of the Crowne Plaza Knoxville. We appreciate your comments and your continued loyalty and we look forward to welcoming you again soon. Safe travels to you and your bulldog! Guest Service

    Reviewed 2 weeks ago via mobile

    We had to find a room for two nights when our Class A motorhome needed some work done. We knew we wanted to be right down town and we had items in our tow car which would freeze if left outside and parked in a...More

    Thank Jan A
    Response from hotelstaff1234, Guest Relations Manager at Crowne Plaza KnoxvilleResponded 2 weeks ago

    Dear Jan, Thank you for your recent review of the Crowne Plaza Knoxville. We appreciate you taking the time to leave us your comments and glad we could be your overnight pit stop during your travels. Thank you again and we wish you a Happy...More

    Reviewed 3 weeks ago

    I went to a medical conference here and the hotel just radiated opulence. From the floor to the ceiling, I felt like I was on the Titanic with its elegant décor. So I decided to stay at the hotel the next time I was in...More

    Response from hotelstaff1234, Guest Relations Manager at Crowne Plaza KnoxvilleResponded 3 weeks ago

    Dear SUBZEROSKIDD10, Thank you for your recent review. We're disappointed to learn that we did not live up to your Crowne Plaza expectations. We always do our very best to provide our guests with 5 star facilities and services and we apologize that you felt...More

    Reviewed 4 weeks ago via mobile

    According to the hotel's website they require a cash or card deposit upon check-in. I was prepared for that. My cards were stolen recently so I was travelling with cash. They did not even let me check-in. They told me they would only accept a...More

    Thank Lauri J
    Response from hotelstaff1234, Guest Relations Manager at Crowne Plaza KnoxvilleResponded 3 weeks ago

    Dear Lauri, Thank you for taking the time to leave us your feedback. We apologize for the issues with check in and understand your frustrations. Unfortunately, that is our hotel policy for all of the guests that stay with us. We do appreciate your comments...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    • Price range
    • $121 - $219 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Romantic Hotel in Knoxville
    • #21 Business Hotel in Knoxville
    • #22 Family Hotel in Knoxville
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 197
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Expedia, Travelocity, HotelQuickly, Evoline ltd, getaroom.com and Cancelon so you can book your Crowne Plaza Knoxville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Knoxville
    • Also Known As
    • Crowne Plaza Knoxville Hotel Knoxville ,
    • Knoxville Crowne Plaza
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    Traveler (93)
    Room & Suite (41)
    Dining (10)
    Pool & Beach (1)
    Hotel & Grounds (88)
    Bathroom (9)
    Business Center & Event Rooms (2)
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    Ask a question
    Questions & Answers
    Deb H
    July 14, 2017|
    AnswerShow all 10 answers
    Response from Expattraveler100 | Reviewed this property |
    Yes definitely - parking in town is a real pain so leave your car at the hotel and walk - I hope you have a great time!
    Laurie V
    April 12, 2017|
    AnswerShow all 2 answers
    Response from billcieluch | Reviewed this property |
    I do not think that there are smoking rooms, but the hotel does provide a smoking area for their guests, my wife is a smoker so I can tell you that they are located on the ground floor at the corners of the building and away... More
    Room Tips
    "Higher floors offer quieter rooms, as this is a downtown location and you will hear sirens. Bring a fan for..."
    Read review
    "Room 1103 - single room with a view to Market Square."
    Read review
    "request a room with a view - upper level. really nice"
    Read review
    "We were on the 7th floor and never heard our neighbors or traffice"
    Read review
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