We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Knoxville Marriott

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Knoxville Marriott
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

521 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 520: English reviews
Start your review of Knoxville Marriott
 Click to rate
Clarksburg, West Virginia
Reviewed 3 days ago NEWvia mobile

If you've read two of these reviews you will know the place is old, who cares get over it. I wasn't aware of this but it's not the hotels problem its mine for not scoping things out well at all. The room was clean and comfortable. But the problem was when I tried to change my checkout date 1 hour...

 Report
Helpful?
Thank Lucas F
Nashville, Tennessee
Reviewed 3 days ago NEW

The room was nice and standard. The staff was very nice, courteous and professional. Very nice bellhop who took up our bags. When we entered for the 1st time, the balcony door was open. I wouldn't get a balcony again because it is shared with the room next to you which I didn't like. The room appeared clean but there...

 Report
Helpful?
Thank leslie f
Wellington, Florida
Reviewed 4 days ago NEWvia mobile

It's time for an upgrade. This hotel is showing its age. From the old carpets to the thigh high bathroom counters to the overall musty smell in the hotel. It's time to invest in this hotel. Many markets with older Marriotts (Nashville - Charlotte) are working on complete renovations of their hotels. Platinum Premier Elite member will not return to...

 Report
Helpful?
Thank Joe S
Kimberly B, Front Office Manager at Knoxville Marriott, responded to this review

Thank you for your feedback. I am disappointed your experience was unfavorable. I understand the condition of the hotel did not meet your expectations, but I hope We are expecting a renovation, sure to meet the standards of our modern traveler's, like you. Thank you for your continued loyalty to Marriott, and we hope to better serve you in the...

Boston, Massachusetts
Reviewed 1 week ago

I have stayed here 1-2 times per year for the past 5 years. There is nothing technically wrong with the hotel, but I just feel like it's seen better days. I appreciate it's location which is very close to my work on Gay St and other places downtown. I also appreciate the friendliness of the staff - everyone is always...

 Report
Helpful?
Thank Squared22
Kimberly B, Front Office Manager at Knoxville Marriott, responded to this review

Thank you for your review, your feedback is valuable to us. While we appreciate your review of our staff, I understand you have certain expectations as a Platinum Member. I apologize your experience was less than desirable. We are expecting a renovation soon, sure to provide our guests a more modern and functional space. Thank you for staying with us...

northern virginia
Reviewed 1 week ago via mobile

My husband and I were in town visiting family and decided to use our category 5 certificates to stay here. I should have figured if it was a category 5 for a Marriott, that it would be marginal. This hotel was built back in the 70's and that's where it's stayed. The lobby area is ok but the rooms are...

 Report
Helpful?
Thank NVAtraveler
Kimberly B, Front Office Manager at Knoxville Marriott, responded to this review

Thank you for taking time to review your stay with us. We pride ourselves on customer service, so I regret your experience was not what you anticipated. We are expecting a renovation soon, sure to better suit the needs of our modern travelers. I apologize for the issue with breakfast. I have shared your feedback with the appropriate departments to...

Tuscaloosa, Alabama
Reviewed 2 weeks ago

This hotel was just terrible. Upon arrival, there was a HUGE cockroach crawling along the wall outside our room. That should have been the first clue that this was not a clean or well-maintained hotel. The room was dirty. There was trash on the floor, and by walking around in socked feet, it was apparent that the carpets needing cleaning...

 Report
Helpful?
2Thank Audrey967
Kimberly B, Front Office Manager at Knoxville Marriott, responded to this review

Thank you for taking the time to review your recent stay. I sincerely apologize your experience with us was unpleasant. I have addressed the issues mentioned with the appropriate departments to ensure this was an isolate incident. We are expecting a renovation soon, sure to provide a more modern space for our guests. Thank you for staying with us and...

Reviewed 2 weeks ago via mobile

I stayed here during a quick trip to visit family in Knoxville. I booked my trip through a third party hotel deal that included my flight. For the price I was satisfied with the hotel, the service and my stay. It's centrally located near downtown, the rooms are new enough and nice enough - but nothing over the top. Exactly...

 Report
Helpful?
Thank Gregory M
Montreal, Canada
Reviewed 4 weeks ago via mobile

I stayed at this hotel for a couple of nights and there is nothing special about it. Food is average, service is OK, wifi is terrible and the bar closes at 10 pm ! Glad my employer payed the bill. I'll not recommend it if you have a choice.

 Report
Helpful?
Thank max219
KMarriott, Front Office Manager at Knoxville Marriott, responded to this review

Thank you for taking time to review your recent stay with us. I apologize our hotel fell short of your expectations. Your feedback is valuable, and I have shared your response with the appropriate departments in an effort to improve. Thank you again, and I hope you will consider staying with us again in the future.

Lyman, South Carolina
Reviewed January 21, 2017 via mobile

When my family and I unexpectedly decided to spend the night in Knoxville, we chose this hotel because of its great price and proximity to downtown. The staff at the desk was very friendly. When we got in the room we first realized how dated it was which wasnt that bad. Also though there was no microwave and there was...

 Report
Helpful?
Thank Jamal S
KMarriott, Front Office Manager at Knoxville Marriott, responded to this review

Thank you for taking the time to review your recent stay with us. We are hoping for some updates to the property soon. The city runs a free trolly into downtown, which comes by our hotel every ten minutes. I apologize you were not given this information at check in, it may have made your stay more enjoyable. I hope...

Reviewed January 19, 2017 via mobile

The Staff at the Knoxville Marriott was very helpful and polite to all our convention attendees. We have used this location multiple times for conventions and it works great ! It would be nice if the rooms were updated, but they are kept clean by the staff.

 Report
Helpful?
Thank Snipes20k
Questions? Get answers from hotel staff and past guests. Ask a question

86 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (61)
Viewed
Business Center/Function Rooms (1)
Viewed
Room/Suite (9)
Viewed
Bathroom (3)
Viewed
View from Room (8)
Viewed
Hotel & Grounds (13)
Viewed
Dining (1)
Viewed
Other (26)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (25)
Viewed
Pool/Beach Area (2)
Viewed
Dining (5)
Viewed
Room/Suite (4)
Viewed
Hotel & Grounds (6)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Knoxville hotels
0.6 mi away
Crowne Plaza Knoxville
Crowne Plaza Knoxville
#20 of 87 in Knoxville
505 reviews
0.6 mi away
Hampton Inn & Suites Knoxville - Downtown
0.6 mi away
Hilton Knoxville
Hilton Knoxville
#23 of 87 in Knoxville
1,088 reviews
Show Prices
Show Prices
Show Prices
0.9 mi away
Four Points by Sheraton Knoxville Cumberland House
0.7 mi away
Holiday Inn World's Fair Park-Knoxville
1.4 mi away
Hilton Garden Inn Knoxville/University
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff

Additional Information about Knoxville Marriott

Address: 501 East Hill Avenue, Knoxville, TN 37915
Location: United States > Tennessee > Knoxville
Price Range: $162 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Knoxville Marriott 3.5*
Number of rooms: 378
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Kognitiv US Corp, Priceline, Marriott and Travelocity so you can book your Knoxville Marriott reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Knoxville Hotel Knoxville
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Knoxville Marriott staff and other travelers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Knoxville Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go to a different hotel”
 of 5 bubbles Arness, Dec 7, 2016 | Read review
“River view is a bonus”
 of 5 bubbles hotelier427, Nov 6, 2016 | Read review
“This is a tricky hotel to get to from the highway?!”
 of 5 bubbles antioch1212, Oct 29, 2016 | Read review
“Exterior only”
 of 5 bubbles day1, Oct 23, 2016 | Read review
“Don't stay here”
 of 5 bubbles LoveToTravel0601, Oct 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question