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Knoxville Marriott

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Knoxville Marriott
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517 Reviews from our TripAdvisor Community

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Showing 516: English reviews
northern virginia
Reviewed 5 days ago NEWvia mobile

My husband and I were in town visiting family and decided to use our category 5 certificates to stay here. I should have figured if it was a category 5 for a Marriott, that it would be marginal. This hotel was built back in the 70's and that's where it's stayed. The lobby area is ok but the rooms are...

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Helpful?
Thank NVAtraveler
Kimberly B, Front Office Manager at Knoxville Marriott, responded to this review

Thank you for taking time to review your stay with us. We pride ourselves on customer service, so I regret your experience was not what you anticipated. We are expecting a renovation soon, sure to better suit the needs of our modern travelers. I apologize for the issue with breakfast. I have shared your feedback with the appropriate departments to...

Tuscaloosa, Alabama
Reviewed 1 week ago

This hotel was just terrible. Upon arrival, there was a HUGE cockroach crawling along the wall outside our room. That should have been the first clue that this was not a clean or well-maintained hotel. The room was dirty. There was trash on the floor, and by walking around in socked feet, it was apparent that the carpets needing cleaning...

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Helpful?
1Thank Audrey967
Kimberly B, Front Office Manager at Knoxville Marriott, responded to this review

Thank you for taking the time to review your recent stay. I sincerely apologize your experience with us was unpleasant. I have addressed the issues mentioned with the appropriate departments to ensure this was an isolate incident. We are expecting a renovation soon, sure to provide a more modern space for our guests. Thank you for staying with us and...

Reviewed 1 week ago via mobile

I stayed here during a quick trip to visit family in Knoxville. I booked my trip through a third party hotel deal that included my flight. For the price I was satisfied with the hotel, the service and my stay. It's centrally located near downtown, the rooms are new enough and nice enough - but nothing over the top. Exactly...

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Helpful?
Thank Gregory M
Montreal, Canada
Reviewed 3 weeks ago via mobile

I stayed at this hotel for a couple of nights and there is nothing special about it. Food is average, service is OK, wifi is terrible and the bar closes at 10 pm ! Glad my employer payed the bill. I'll not recommend it if you have a choice.

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Helpful?
Thank max219
KMarriott, Front Office Manager at Knoxville Marriott, responded to this review

Thank you for taking time to review your recent stay with us. I apologize our hotel fell short of your expectations. Your feedback is valuable, and I have shared your response with the appropriate departments in an effort to improve. Thank you again, and I hope you will consider staying with us again in the future.

Lyman, South Carolina
Reviewed 4 weeks ago via mobile

When my family and I unexpectedly decided to spend the night in Knoxville, we chose this hotel because of its great price and proximity to downtown. The staff at the desk was very friendly. When we got in the room we first realized how dated it was which wasnt that bad. Also though there was no microwave and there was...

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Helpful?
Thank Jamal S
KMarriott, Front Office Manager at Knoxville Marriott, responded to this review

Thank you for taking the time to review your recent stay with us. We are hoping for some updates to the property soon. The city runs a free trolly into downtown, which comes by our hotel every ten minutes. I apologize you were not given this information at check in, it may have made your stay more enjoyable. I hope...

Reviewed 4 weeks ago via mobile

The Staff at the Knoxville Marriott was very helpful and polite to all our convention attendees. We have used this location multiple times for conventions and it works great ! It would be nice if the rooms were updated, but they are kept clean by the staff.

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Helpful?
Thank Snipes20k
Reviewed January 4, 2017

I had recently took a trip to Knoxville for a friends baby shower/NYE party. I had attended the University of Tennessee in Knoxville but never stayed at this property so when I saw that it was available during the duration of my stay, I decided to cancel my reservation at another Marriott property and decided to stay there. Well, I...

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Helpful?
Thank Jasmine H
KMarriott, Front Office Manager at Knoxville Marriott, responded to this review

Thank you for your feedback. I apologize for the issues you experienced during your stay, and have addressed them with the appropriate hotel teams. I hope you will consider staying with us again in the future. Sincerely, Kim

Hernando, Mississippi
Reviewed January 1, 2017 via mobile

My husband and I stayed at this hotel while our kids stayed with my family in the area. It suited our needs while we were in the area. I thought the architecture was interesting and I knew our kids would love how it looked and they did. The room was enough for the two of us. The room was cleaned....

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Helpful?
Thank SDMeacham
Bethlehem, Pennsylvania
Reviewed December 29, 2016 via mobile

This hotel reminds us of the Marriott Marquee in New York City. Very similar architecture and elevators. Nice staff and clean rooms. We are platinum member so we got the free breakfast on the 11th floor. It was your typical free Marriott fare, nothing special and not worth paying for, but the staff there was amazing! I read a lot...

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Helpful?
1Thank BethlehemPaUSA
Montgomery, Alabama
Reviewed December 22, 2016

The Knoxville Marriott is a nice facility situated on the banks of the Tennessee River. Rooms with a city view have balconies, while rooms with a river view do not. The downtown area is not walking distance from the hotel, but the city has a free shuttle with a stop conveniently located next to the property. The hotel is clean...

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Helpful?
Thank Nancy M
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff

Additional Information about Knoxville Marriott

Address: 501 East Hill Avenue, Knoxville, TN 37915
Location: United States > Tennessee > Knoxville
Price Range: $162 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Knoxville Marriott 3.5*
Number of rooms: 378
Reservation Options:
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Also Known As:
Marriott Knoxville Hotel Knoxville
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Questions & Answers

Here's what travelers have asked, with answers from Knoxville Marriott staff and other travelers.
3 questions
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Questions? Get answers from Knoxville Marriott staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go to a different hotel”
 of 5 bubbles Arness, Dec 7, 2016 | Read review
“River view is a bonus”
 of 5 bubbles hotelier427, Nov 6, 2016 | Read review
“This is a tricky hotel to get to from the highway?!”
 of 5 bubbles antioch1212, Oct 29, 2016 | Read review
“Exterior only”
 of 5 bubbles day1, Oct 23, 2016 | Read review
“Don't stay here”
 of 5 bubbles LoveToTravel0601, Oct 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question